Question about Microsoft Zune JS8-00001 Digital Media Player
I've had my zune for 6 months ish. Yesterday I noticed that the battery had died (completely, so that it only showed the red battery symbol) and I went to charge it. It started charging, but didn't have enough battery to connect to the zune program. Then it went to the Zune start-up screen and went black. It won't charge, so I can't turn it on, and it won't respond to either of my computers. I tried the reset button combo, but nothing happened. I also have flipped the hold switch multiple times. It seems to have frozen because now it won't even show the dead battery sign when I hold the play button.
If it matters, I had just recently upgraded the zune software on my computer.
Any help would be appreciated. Thanks!!
If nothing seems to revive it, you most likely need a new battery or new logic board which both can be replaced without problems. There are third party Zune repair services, that will fix it for cheap. Even better, I found an DYI Zune repair guide, soyoucan do it yourself too, not that difficult. Part is availableon Ebay. If you can't do it yourself, have a tech savy friend do itfor you.
Posted on Aug 24, 2010
Power sources that are supported
To charge the battery in your Zune device, you must connect the Zune device to one of the following supported power sources:
Posted on Jun 02, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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