Question about Plumax PM-350U2-PCS V4 Silver Slim USB 2.0 External Enclosure for 3.5 Inch HDD, w/ Ball Bearing Fan... (DSPMX350U2PCS) Drive Case

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Won't function Hello, my external hard drive isn't recognized by my computer, when I try to install the driver a list of files on the CD show up after a few seconds. The control panel says it is working properly, any ideas?

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Re: won't function

Firstly it sounds as if the drivers aren't loading properly, right click on your drive (right click my computer> properties> hardware> device manager). Look for your external drive, rightclick and click update driver and force it to look in your cd for driver files. Secondly make sure you are connecting to a USB2 port, as it may not recognise the hardrive.

Posted on Oct 25, 2006

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Normaly you don't need a instalation disk because your OS will recognize it but in case it doesent enter in bios and then shold work.

Sep 07, 2012 | Galaxy 1 Bay (3500SGCB) USB 2.0 External...

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My external hard disc moder no : TS80GSJ25S shows there is no disc in your drive

If you have used this drive before then the drive is malfunctioning and my need to be formatted. If not, then the disk could need initializing and then formatting. You can check the status of the disk using the windows disk management utility. The directions to use this utility are shown below, If the disk does not appear in the manage disks section, check the connection to the computer, and try to power cycle the drive by unplugging it, waiting for about 20 seconds and then plugging it back in. This may renew the connection and restart the drive.

Disk management utility will help you see all the drives that are connected to your computer, including internal hard drives, CD or DVD Drives, and removable storage like USB sticks and external hard drives. Using this utility, you can check for attached drives that are not visible in windows when attached to your computer. You can also format drives, change drive letters, mark a partition as active and delete partitions. A word on caution about using the Disk Management Utility: This utility can cause destruction of data. If you are not sure of what you are looking at and uncomfortable with using this utility you should consult with an advanced user before making any changes to drives using this utility.

Right click on you "My Computer" Icon

A menu will open

Chose "Manage"

The Computer Management window will open

The Computer Management window is broken down into 3 sections. The first section on the left side of the window shows a menu. Disk Management is on the lower portion of the menu.

The right side is separated into two sections, top and bottom. The top portion shows a list of active drives on the computer. The lower portion shows all drives connected to the computer. CD or DVD drives that have not disk will not show as active drives on the top section, but can be seen in the lower section.

The lower section will show the drive description, drive size and drive condition (online or off line) in small box on the left side of that section. Disk drives will designate a "Drive" and a number. Drive 0 is usually your internal hard drive. Then it would list drive 1, drive 2, etc, depending on how many internal and external drive sources you have connected to your computer. Then it will list your CD drives and generally show their drive letter assignments. Next to the smaller section described above, is a larger section which shows the driver letter, size of the driver and condition (if working correctly will show "healthy")

This is the area you can right click and get a menu that will allow you to open, explore, mark the partition as active, change the driver letter, format the drive or delete a partition. (A note of caution here. Changing the driver letter on your main hard drive partition will cause windows to stop functioning. The main hard drive, or hard drive partition, is normally given the letter "C".) A hard drive may show two or more partitions with separate drive letters designated for each partition.

A drive this is having a problem may show that it needs to be formatted (status as Unformatted). This can be done from this window. An external drive, whether it is a hard drive or CD/DVD drive, can have the letter designator change done if you want to organize your external drives

Jan 09, 2011 | Transcend StoreJet USB 2.0 External Drive...

2 Answers

External hard drive is not detected

Check Following Instructions:
1. Check your USB cable properly connected to the computer.
2. Go to My computer - right click on property - Hardware - Devices Manager - in below - USB Mass storage device - right click on this - and Uninstall - then again right click - click on Scan - it should be reload your USB drivers
your External Hard Drive will be detected

Apr 25, 2010 | Seagate USB 2.0 External Enclosure + 400GB...

1 Answer

I have a NexStar 3 external hard drive that is not being recognized by my computer. It used to work now it gives an unknown device message

remove the hard drive restart your computer the plug the hard drive back into your usb port this should come up with new hard ware found and install the driver If not try a different usb port or your sata drive

Mar 30, 2010 | Vantec NexStar-3 External 3.5inch...

1 Answer

Windows 7 NexStar drivers and installation needed

No device-drivers are needed. Just connect this USB device, and Windows will recognize it. If there is a "one-touch-backup" button, it won't work, but you can still use drag-and-drop to copy files from your internal disk-drive to this external disk-drive.

Jan 01, 2010 | Vantec NexStar-3 External 3.5inch...

2 Answers

I have a Sabrent 2.5" IDE Hard Drive Enclosure --I just bought it. I put my disk into it, but when I try to use it I get "Cannot read--I/O Device Error". I am running this on a Dell Latitude D620 which is...

Did you format the disk using NTFS? Have you loaded the software that came with the drive? Once the software is loaded it will take you thu the steps to set it up properly

Oct 10, 2009 | Sabrent 1 Bay USB 2.0 External Drive Case

1 Answer

Explorer does not see the hard drive

sounds like drivers are not installing correctly or you need software installed to see the drive go to there website or give me the make of drive

Aug 20, 2009 | Hard Drive Accessories

4 Answers

Files disappearing on external hard-drive (nexstar.3)

In this case you should use data recovery software to try recovering the files and data, provided those lost data are not fully overwrtten.

Be careful: Before your files are recovered, do not attempt to save more files to the external in case the original files are overwritten.

Feb 21, 2009 | Vantec 1 Bay NexStar 3 USB 2.0 External...

2 Answers

3.5" usb2.o hard drive enclosure

You do not need to install a driver for Windows XP and Vista, it is already built in. The CD may however contain optional software for initializing the hard drive the first time, and for making backups later.

Do you know if the hard disk is good? Does it spin up when you turn it on? You can hear and feel it spin up.

If this is not a SATA drive, make sure that the jumper is set correctly. Most enclosures require the drive to be jumpered for Master, sometimes for Single or CS. Check the top of the hard disk for a guide to how to set or remove the jumper.

You might try connecting it to different USB ports, some are faulty.

Nov 30, 2007 | Sabrent 1 Bay USB 2.0 External Drive Case

5 Answers

PC won't recognize external usb HDD

You may not have installed the HDD correctly in the case... I had the same problem with my Thecus N1050 enclosure, the green power light on the enclosure would come on and the drive would spin up but my PC would not see the HDD!!??... I thought, becuase i could hear the drive spinning that i had it installed correctly but this wasn't the case, when i removed the enclosure again and FIRMLY pushed the HDD into the connector (all the way in) and connected it back up to my PC, it recognised it instantly. Hope this helps!

Jul 25, 2007 | Seagate USB 2.0 External Enclosure + 400GB...

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