Question about SanDisk Sansa e250 MP3 Player

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My Sansa E250 won't turn on

I plug my mp3 player into the computer and it will charge up the battery, but when I unplug the mp3 player, the screen goes blank and the thing won't turn on. I've tried many times to turn it on.

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  • Tat Norf Nov 10, 2008

    I would appreciate any help as well as I have same problem & don't want to buy a new battery just yet.

  • erin513 Nov 22, 2008

    I have the same problem. Plug it in and it truns on and loads but as soon as you take it out of the charger it gose blanck and won't turn on. Solution #2 hasn't worked for me yet but I'll keep trying what ever someone sugests.

  • Anonymous Nov 22, 2008

    same here i got that problem too

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My mps player will not turn on it was playing one and then it turned off and it has been off for 12 hours. it was in my pocket, it did not get wet and i did not drop it. it has done this before and it came back on but now it will not work. what should i do.

Posted on Nov 11, 2008

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Try lying it on a flat surface and hold the center and the button above it until it resets

Posted on Nov 11, 2008

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1 Answer

I shut down the computer while charging my mp3


Try plugging in the USB connection again. If that doesn't work, unplug it and then press and hold the on button for ten seconds.

May 06, 2010 | SanDisk Sansa e250 MP3 Player

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I plugged in my sandisc player to my computer to charge the battery and when I unplugged it fully charged it still just says connected?


I plugged in my sandisc player to my computer to charge the battery and when I unplugged it fully charged it still just says connected?

Sep 08, 2009 | SanDisk Sansa e250 MP3 Player

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Sansa e250 wont charge when plugged into the computer.


Sounds like the internal battery needs to be replaced.

Hope this helps. Good Luck!

Aug 07, 2009 | SanDisk Sansa e250 MP3 Player

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Sansa e250 won't turn off


My Sansa e250 wanr turn on and i had a full battery whats wrong

Mar 08, 2008 | SanDisk Sansa e250 MP3 Player

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Frozen screen


All you reaaly have to do is let the battery run out. Then once the mp3 is dead, charge it. The screen should be unfrozen.

Jan 06, 2008 | SanDisk Sansa e250 MP3 Player

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Completely dead


did you try plugging/charging it into your computer?

Jan 01, 2008 | SanDisk Sansa e250 MP3 Player

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Sansa e250 PLEASE HELP!


The battery has come disconnected from the charging contacts in the back.

Remove the 4 screws, remove the battery from the back and re-insert it.




Best of Luck.

Oct 26, 2007 | SanDisk Sansa e250 MP3 Player

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I can't turn on my Sansa e250!! Help!


Check the battery connection(s) in the back. Remove the 4 screws, remove the battery an re-connect it. Charge the device for a few hours. Best of Luck.

Oct 05, 2007 | SanDisk Sansa e250 MP3 Player

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Sansa MP3 player charges, plays while plugged into wall, but not unplugged.


When you plug it into the wall make sure you turn it off and let it charge all the way before you start using it again. see if that helps

Apr 25, 2007 | SanDisk Sansa e250 MP3 Player

9 Answers

I need help with my sansa e250 mp3 player


Hi. Seems like your player may be encountering some corruption. Try this and see if it would help: Switch your Sansa E250 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the E250 LCD screen displays "Welcome to Recovery Mode" 5. Connect your E250 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa E250 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the E250 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa E250 (for better results, please save this file on your "Desktop": http://www.sandisk.com/Assets/File/Downl... Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred. Step 3: When the process is complete, unplug your E250 from your computer, and please make sure you disable the "Hold" switch Step 4: Power up your E250 and 90-99% of the time, it would boot up successfully. Let me know if this helped :)

Apr 21, 2007 | SanDisk Sansa e250 MP3 Player

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