Question about Lexmark Office Equipment & Supplies

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I am having problems connecting to a lexmark 4800 printer using wifi on one laptop. it only works through usb. uninstalling and re-installing drivers/software has no success. printer works fine on other laptop/pc which makes me think the problem lies with this laptop?

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  • mlsmjs Nov 09, 2008

    Thanks, it was a firewall problem. you are a star!!

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Check your windoes firewall and antivirus firewall .
also check ping to your network printer.
try to ping those ip if u get ping then it is ok.
check your printer and laptop gate way is same.
run this command in "run" iss "ping 192.168.15.1" ehchange your printer ip in this command.
thats it.

Posted on Nov 09, 2008

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A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).

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If that doesn't help, try the steps below:

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I had same problem, even if I download de cjb3500_4500en the processo goes on but when I put to configure wifi (orange) they ask me to put a usb cable, but on actives the button do continue if the USB was...


You did a nice job trying out other ways to install the printer successfully. However, it's weird that 3 computers are not recognizing the USB connection. Make sure that the USB cable is plugged in correctly (in the right position) in the USB port of the printer.
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