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your newly installed cartrige which is the colored one is not detected or mybe damage....may i ask if how many times did you refill already your cartrige?refilling a cartrige can cause damage to its circuit i suggest purchase a new colored cartrige and see if it works.
I have the same problem with my HP 5610v all in one. I've had it for a couple years and it's worked great until a few weeks ago. I've uninstalled and reinstalled it using my original software. Then tried to update the driver, but HP update tells me I have the best driver already. Hope someone can help us both! Could there be a virus or a glitch in the HP updates?
If it will not print at all first check the obvious, make sure all cables are secure and reseat them.
If that is ok then the next area to look is the print driver. Delete the printer from the printer settings (Printers and Faxes under Control Panel) and reinstall it. When you reinstall the printers one way to check if to use the Print Test Page option. If you would like to try this while the printer is already installed then find your printer and right click on it and select Properties.
Finally, the last thing you can check is the Print Spooler. Right click on My Computer and choose Manage. In the left pane expand Services and Applications and select Services. In the right plane scroll down to Print Spooler and click on it. Stop the spooler by right clicking on it and choosing Stop. Restart the service by either right-clicking the Start button.
If all fails then you need a new print driver. You can download it from your PC manufacturers website. Hope this helps.
First remove the driver from the device manager, Start --> Type in --> devmgmt.msc It will open window where you can locate printer driver, remove them and then insall the new one. Use this link: LexMark Printer Have a Nice Day & Best of Luck Puneet
first of all the most important auestion is have you used compatible ink cartridges or genuine ones, because the print head clogs up with compatible ones, i really doubt that the cartridge you installed is damaged because i haven't come across this and i am a canon technician, i know this model well