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Hi, I have a vista compaq presario 5129, when I turn it on it tries to loead then just freezes. I was wondering if there is a factory reset key to press to restore it back to new, have tried F11 but no good. also not sure if the problem is worst but want try the reset first. Thanks, Mark

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You can try system restore if your running windows on your computer. try to restart your computer then while waiting for your computer to boot up just try pressing F8 to load under safe mode and look for accessories - system tools- system restore then choose the last good restore point you have.

Posted on Nov 09, 2008

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I knew the right to factory reset my Presario 5000 series to factory settings Now I forgot can you help me please Andy


Hi Andy ,
when you first turn on the computer , as it boots up , you'll see press F2 or Escape to enter the computers set up ,,,,,,,,it might even be F12 ......anyway , you'll see the right button to press when your starting your computer ,,,,,Hope this helps ......Do you know what to do after this ?
Ley me know ............Thanks , Roy

Aug 02, 2011 | Compaq Presario 5000 PC Desktop

1 Answer

I installed a wierd bios on my compaq presario sr5710f desktop computer and am trying to reset the bios back to factory default. I have downloaded the bios setup file from hp's website and tried to...


Need more details on this situation. Was the Presario originally configured with Windows Vista Home Premium OS factory AND are you still running the original factory Windows Vista OS on it? I know that the original owner of my SR5710F had from the factory, Windows Vista Home Premium edition (32 bit). Compaq's website only shows 1 BIOS update available for this OS. If you try to run that executable file on any other version of Windows, you will get the error message that you described. I myself am working on being able to reflash the BIOS from a bootable CD/DVD/ or thumb drive. The executeable update to flash BIOS from Compaq's / HP's website indicates a version of 5.27. When I look at the CMOS memory, the screen reports a version of 5.31. How this happened in the life of this machine, I can only speculate. I do have the 3 dvd set which is supposed to re-image the hard drive to its factory released condition, but the load fails every time at the same place (3rd dvd, at 92% complete, with an error 1005). Compaq's / HP's web site does warn against flashing BIOS with any thing other than what the company certifies. I called Compaq tech support and their advice to me is to send in the motherboard. of which.. Im reluctant to do so as I am wanting to exhaust all the possible remedies before committing to buying a motherboard for upwards of 300.00 usd. Will stay in touch as things develop. Good Luck

May 26, 2011 | PC Desktops

1 Answer

My husband is trying to acess the bios to set the pc back to factory setting cause the cds wont boot what function key will allow him to boot bios


To open the BIOS Setup screen:
  1. Turn off the computer and wait five seconds.
  2. Turn on the computer.
  3. When the first screen displays, immediately press the F10 key if your computer was built in 2006 or later (came with Vista or Windows 7). Press the F1 key if your computer was built before 2006 (XP or earlier). Press the key once every second until a BIOS Setup utility screen opens.
  4. Use the keyboard to move through the menus.

Sep 24, 2010 | HP Compaq Presario 6310US (DA201A#ABA) PC...

2 Answers

How to do a factory recovery for a Compaq Presario


turn off your computer.
press the power button to turn the computer on and start hitting the F10 key as soon as the computer turns on.
it would take you to the recovery wizard which will guide you through out the process of recovery

Jun 11, 2010 | HP Compaq Presario SR1420nx...

2 Answers

Desktop freezing on microsoft corporation loading screen


Please restart the computer and repeatedly tap the F8 key (you need to press F8 before windows starts to load)

A menu should appear. Select Safe Mode and press Enter

Let me know if it able to start in safe mode



Mar 10, 2010 | HP Compaq Presario Sr5410f PC, Refurbished...

1 Answer

Hi i have a Compaq Presario Sr5410f that was just given to me it freezes on the microsoft corporation loading screen. i was wondering what might be wrong with it?


Probably a bad driver or a bad file etc, try this.
Try start up in Safe Mode press F8. Choose Safe Mode, when at the choice window, to select either Safe Mode Desktop, OR System Restore, chooses system restore and choose a time before you had the "Problem" and follow instructions. This should get you back.

Mar 10, 2010 | HP Compaq Presario Sr5410f PC, Refurbished...

1 Answer

<windows root>\system32\hal.dll is corrupt or missing


See if you can get into safe mode. If you can't then your system files are corrupted and you'll have to restore your computer back to factory defaults.

I believe on your compaq presario they have a built in factory restore and its either accessed by the F10 or F11 key when you first turn on the computer. You'll know when you first turn on the computer at the compaq logo screen.

Let me know if I can help you further.


May 13, 2009 | Compaq Presario sr1403wm AMD Sempron 3000+...

1 Answer

Lost factory disks for my Compaq Persario sr1103wm know were I could get a new one?


Most HP and Compaq desktop PCs that ship with Windows Vista and XP do not come with recovery discs. Instead, they use a partition on the hard drive. To access a hard drive recovery, turn on the computer and repeatedly press F10 (XP) or F11 (Vista) until a Recovery window opens.

Mar 13, 2009 | Compaq Presario SR1103WM-B (PC183B#ABA) PC...

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