Question about SanDisk Sansa m200 SDMX3-512 MP3 Player

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Music not detected in media player

I have a sansa m240

i plug it into the computer fine via usb and it comes up as a storage device, that is not the problem

i have 3 problems

first, in my computer the folders appear as: AUDIBLE, CONFIG and RECORD, all of which are empty, which i think is odd as i have more than 100 songs in there and not one file is appearing even when i tell the comp to show hidden files 
and theres also a wierd unhidden file by the name of:  SYS_CONF.DNC
also a file appears from time to time by the name of pmp_usb.cfg
the main problem with this bit is all the folders and visible files are named in caps and folders are empty

second problem
i use winamp, when i connect the player to the comp with winamp running, i open the player in winamp and this is what comes up: 0 Albums, 0 artists, 0 tracks, when it should come up with at least 147 tracks, it also shows the capacity and says that 25% of the players capacity is free
Windows media Player shows the same result, however, the player is not listed in the library like normal, and again, no songs are appearing here

i have gotten rid of windows media player however so now i only use winamp, WMP was a test

third problem 
i dont really think this as a problem, more of a symptom
all of my songs display and play perfect

i was wondering parhaps this is a case of curruption? it hasnt been wiped for at least 2-3 years, and if it is corrupt, how would i go about reformatting it?

system specs:
Windows XP
service Pack 2

level of experience:
i can understand most technical terms but please dont swamp me with them

Posted by on

  • Sajan1 Dec 23, 2008

    on downloading the vedio file, the Sansa 200 is not playing that vedio, even I converted that from DAT format to MOV

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  • 161 Answers

Make sure you have chosen the correct USB setting in your Sansa Player.
Main Menu
Settings
Choose Auto-detect if you have Windows Media Player 10.
Choose MSC if you have an older Media Player.
Don't know if it works with i-tunes.
Hope that helps.
This was in the manual, and I had the smae problem as you did.
Happy listening once you fix it!

Posted on Aug 26, 2009

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How to put music on sandisk sansa


Connect your player to the computer using the USB cable provided. Drop your songs into the removable device that gets detected.

May 20, 2010 | SanDisk Sansa m240 MP3 Player

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Look for changing the USB mode of the device to MSC or MTP
Go to USB Mode settings. if you have a Sansa View - From the Main Menu, select More -> Settings/Options -> System Settings -> USB Mode.
if you have a Sansa Fuze - From the Main Menu, select Settings > System Settings > USB Mode.
if you have a Sansa Clip, e200v1 series, e200v2 series and e200R - From the Main Menu, select Settings > USB Mode.
Select Auto Detect, MTP or MSC. e200R - PlayforSure is MTP and Rhapsody is MSC
NOTE: The USB mode is not selectable for Sansa View (FW 1.03.XX and below), Sansa e200v2 (FW 03.01.14 and below), and Sansa Clip (FW 1.01.11 and below). The USB Mode setting can be enabled on these players using a firmware update.
For a more detailed explanation of MSC and MTP modes see my tip posted here --- -> http://www.fixya.com/support/r3774047-solve_mp3_player_connection_problem <-

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Uninstall/remove the mp3 player from the device manager of windows while its plugged into you computer and unplug afterwards from your usb port and plug it back in, windows now sees a new device and starts installing it.

Go to the configuration panel\system and click at the tab hardware and klik at the button device manager.

This should solve the problem.

Succes.

Aug 31, 2009 | SanDisk Sansa m240 MP3 Player

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1) Have you tried removing the software completely

2) Shutting down

3) Reboot and reinstall Sandisk software.

4) reconnect device

You should also go to the website and check for software and driver updates.

If there is no software for this device try plugging it into a different usb port and letting the pc reenumerate it..... if it was in a usb hub, take that out of the loop.

Hope this helps.

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Try going into your USB Settings on your device and ensure the unit is set to msc

Jan 09, 2008 | SanDisk Sansa m240 MP3 Player

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Hi blackmajik, I just got a Sandisk m250. Windows wouldn't recognize it either until I updated my Windows Media Player to version 11. Now XP sees it just fine and the MP3 player syncs with WMP and accepts and plays music!

Jun 07, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

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Hi Nikki. Seems like the Operating System (is it Windows XP?) may have encountered errors loading the native drivers for your player when in MTP mode, or the Windows Media Player version on the PC your plugging your player in is Windows 9 or below. The minimum requirements of the M240 is Windows XP Service Pack 2 and Windows Media Player 10 or above. Falling short of this minimum requirement may cause your player not to be properly recognized. But assuming that the PC you're using the player with meets all the requirements, try to re-load the native driver by plugging your player to the PC and doing the following: Step 1: Right-click on the "My Computer" icon, then select "Manage". This will open the "Computer Management" window. Step 2: Left-click on "Device Manager" If your player is currently in MTP mode, then try this: (1) Left-click in "Windows Portable Device". You should find your M240 indicated there. Check for an error indicator on the left side of that icon. The error indicator would be yellow-colored icons displayed as "!" or "?" (2): Right-click on the M240 and select "Scan for hardware changes" or "uninstall". Both would have the same effect If your player is currently in MSC mode, then try this: (1): Left-click in "Universal Serial Bus Controller". You should find a "Mass Storage Device" there (make sure that the M240 is the only device plugged in to your PC at this time). Check for an error indicator on the left side of that icon. The error indicator would be yellow-colored icons displayed as "!" or "?" (2): Right-click on the "Mass Storage" and select "Scan for hardware changes" or "uninstall". Both would have the same effect Step 3: Unplug your M240 and plug it back in. This would force Windows to re-load the driver. 90-99% of the time, it would re-load the native drivers correctly. I hope this works.

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1 Answer

New SanDisk Sansa m240 MP3 Player


there are 2 usb choices on the sansa m240 one is msc the other is auto detect. msc is for downloading new upgrade software i beleive , because thats the setting sndisk has you set it on to download new upgrade software .it stands for mass storage class .it may need to be on auto detect .

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