Question about 2wire (1000-400108-001) Router

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2Wire router keeps dropping connection

Each time around this time of year my broadband connection starts dropping the router then reboots and alls ok for an indefinite time but then it drops again I have changed all cables & have used another 2wire router but that does the same so I'm think I'm loosing bandwith or noise from my isp but after having this out with them numerous times in the past with no luck resolving the issue what is the best option here?

Cheers Bill

Posted by on

  • billathome65 Nov 09, 2008

    Hi they have run tests for this issue on a number of occasions and stated all's fine and sent out a replacement router I've had 6 LOL In the last hour the system has dropped around 20 times intact as I'm writing this the router has just reset this is actually the 2nd router today and and new leads.

    They have increesed the gain in the past to no avail.

    If it is the router then this is an issue with all this model since as I said they have sent 6 out with all the same problem.

    Looks like it's gonna have to be a total new / different router and a call to the ISP for the settup info.

    Cheers Bill



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Enter you ISP address in the search bar to get to your 2 wire settings. Go to home network and then settings. Then click on modem settings. Change it from 11g to 11b. Had this problem for 2 years. No problems since.

Posted on Jan 22, 2014

  • Carol Reppert Wirz
    Carol Reppert Wirz Jan 22, 2014

    This worked for me. Put your ISP address in the search bar to get to your 2 wire settings....then to home network...and then to modem settings. Change to 11b. I had problems for 2 years and non since.


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Its the heat. the heat does something to the lines, causing the connection to drop.

Posted on Jun 06, 2010


Hi nothing close apart from comp. This is a router/modem I have had this issue on other systems to.

It just seems that this usually happens around this time of year this???? don't know if it's just a coincidence??? Chances are this will sort itself out again but it's just so strange and frustrating.


Posted on Nov 09, 2008

If you try to change the router and getting same problem, i think you need to isolate it first without the router because this is not the issue, by the way did you ask your ISP to run a line test? what is the result? have you try to change the modem? my first suspect is the modem.

Posted on Nov 09, 2008

  • Anonymous Nov 09, 2008

    im sorry i assume before that your using a separate device modem--->router--->yourpc
    can you clear things out to me, are you using a router modem?
    so your connection is router.modem--->your computer ?

    have you tried to use a different computer to make sure theres no problem on your end?

    make sure also there's no device close to your modem or router that will interfere it's signal like example speaker,microwaveoven,power supply.

  • Anonymous Nov 12, 2008

    It just seems that this usually happens around this time of year this???? don't know if it's just a coincidence???

    hmm. by the way hows your weather there? sorry for the stupid queston but weather can also be the cause of this.


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