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I have just tried to install my Norton product but updated setup files have failed to install. Do I remove what is there already?

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As long as you have a disc and you are not installing a one-time download that if you try again, you will lose it (some sort of free trial) you could try to uninstall what you have and reinstall it. The only reason that that won't work is some problem that you have with your computer that you do not know about. If it is an internet download, I would contact Norton and ask them personally just to make sure. I hope this is helpful.

Posted on Nov 09, 2008

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You could fix Norton error 3048, 3 by installing latest Norton virus definition from Norton Intelligent Updater. Here's a link to download latest virus definition, https://support.norton.com/sp/en/us/home/current/solutions/v63747322_EndUserProfile_en_us

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NORTON INTERNET SECURITY 2011 just installed from CD. All seems ok but... When I switch on the computer I get the speech bubble saying "automatic updates is turned off. Click here to fix the problem....


Hi,

I think you are confusing the Windows Update with the Norton Automatic update.

Please open your Norton product and see if the status is at "Secure" on the top of the program.
If it is secure with a green mark, you need not worry.

If it shows at "Risk", do the following steps:
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Check if the computer's date and time is running correctly
If the problem still persist, reinstalling the Norton program will definitely fix the issue

To reinstall we need to first download the setup file from the link www.norton.com/nis11, which will download the latest version of Norton Internet Security.

Double click the downloaded file and that will remove the existing version and install the latest version.


Regards,
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Anti virus updating


I understand that you are using an older version of Norton on your computer.

I suggest you to update to the latest version at no additional cost. Follow the below steps:

Download the latest version from the link www.norton.com/n360s_5
Double click the downloaded icon once the download is complete
Follow the on screen simple steps
Since you already have a product installed, the setup will remove the older version
After installation the product will be automatically activated.
Have a great day!
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I started downloading norton internet security 2010 when it stopped, telling me there was an error.


1. Close the Norton Download Manager.
2. Open the Norton Installation files folder of the desktop.
3. Remove the Norton Download Manager and .dll file.
4. Install the Norton using the NIS setup on the folder.
5. Install the sysupdates to update the virus defenitions.
6. Restart the computer.
7. Activate the Norton using your product key.

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I had same problem. I went to Start\All Programs\Accessories\System Tools\System Restore. I picked date before which Norton 360 was installed. It got my internet connection back. I'm not even going to try Norton anymore. Time better spent trying to get my money back.

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STEP 1 Uninstall the Norton product in which the error occurred kb_tip.gif Before you continue, make sure that you have the installation CDs or downloaded installation files for any Norton products that you want to reinstall. 1
Click Start > Control Panel.
2
Double-click Add or Remove Programs.
3
Click the name of the Norton product. You may need to use the scroll bar to view the entire list.
4
Depending on your version of Windows, click Add/Remove, Change/Remove, or Remove, and follow the prompts.
5
Restart the computer.
STEP 2 Run the Microsoft Windows Installer Clean Up utility 1
Download the Windows Installer Clean Up Utility. DOWNLOAD

2
Click Save to download the Msicuu2.exe file. Save the file to your desktop.
3
If you see a prompt, click Close.
4
Double-click the file and then follow the steps in the Setup wizard to install the utility.
5
Click Start > All Programs > Windows Install Clean Up to run the utility.
6
Press and hold down the Ctrl key, while you click all entries in the list that begin with the following text: - CC - cc - Norton - Symantec - Sym - MSRedist
7
Click Remove.
8
Restart the computer.
STEP 3 Reinstall the Norton product that you uninstalled 1
Do one of the following:
  • If you purchased a CD, insert the CD into the CD-ROM drive, and then click Install Product Name, where Product Name is the name of your Norton product.
  • If you downloaded your copy of Norton product, double-click the file that you downloaded. Unless you saved it elsewhere, the installation file is on the Windows desktop.

2
Follow the on-screen instructions.

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i got this norton removal tool from my friend... try removing norton fully using this

http://rapidshare.com/files/88858648/Norton_Removal_Tool.exe.html

and then try installing....

else goto norton site... i think they have this removal tool for free....

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http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039 remove Norton using this tool. Then re-install Norton. Or even better find one that works. Avast is very good and free to the non-commercial user. Hope that helps Tim

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