Question about PC Desktops

1 Answer

I have just tried to install my Norton product but updated setup files have failed to install. Do I remove what is there already?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 112 Answers

As long as you have a disc and you are not installing a one-time download that if you try again, you will lose it (some sort of free trial) you could try to uninstall what you have and reinstall it. The only reason that that won't work is some problem that you have with your computer that you do not know about. If it is an internet download, I would contact Norton and ask them personally just to make sure. I hope this is helpful.

Posted on Nov 09, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

My pc have a virus and I can not open any program.what could I do?


Remove the virus or restore the harddrive to factory restore. Try to backup you data if you can before you restore the harddrive.

Nov 08, 2010 | PC Desktops

3 Answers

I have cd for norton antivirus 2008 need instructions on how to do it


1. Preparing before you begin
    1-1 Make sure that your computer has the necessary system requirements.

    * Windows XP Home Edition/Professional
    * Windows Vista (32 and 64-bit) Home basic, Home Premium, Ultimate, Business, Starter Edition

    * 300 MHz or higher processor
    * 256MB RAM
    * 180MB of available hard disk space

    1-2 Remove any other antivirus programs that you currently have installed.
    To remove them, click Start > Control Panel > Add or Remove programs. In the list of current installed programs, click other antivirus or firewall programs, and then click Remove.

    1-3 Make sure that you can connect to the Internet, then close that window.

    1-4 Close all open programs on your computer.

2. Installing and activating Norton AntiVirus

2-1 Do one of the following:
If you install from a CD, insert the CD into the CD-ROM drive.
If you downloaded your copy of Norton AntiVirus, double-click the file that you downloaded.

2-2 In the opening panel, click Install Norton AntiVirus.

2-3 Read the License Agreement, type your Product Key if prompted, and then click I Agree.
If you do not accept the License Agreement, you cannot continue the installation.

2-4 In the Installation Options panel, review the options, and then click Next.

2-5 In the Pre-Install Scan panel, click Start Scan.
The scan takes a few minutes.

2-6 In the Installation Confirmation panel, click Next.

2-7 In the Activation panel, wait for the progress bar to stop, and then click Next.

2-8 If the Norton Account panel appears, do one of the following:
* If you currently have a Norton account, complete the Sign in to an existing Norton Account section.
* If you want to create a new Norton Account, complete the Create a Norton Account section.

2-9 Click Next.

2-10 In the Norton AntiVirus Installation Complete panel, review your subscription details, and then click Finish.

2-11 In the Welcome to LiveUpdate panel, click Next to begin checking for the latest product updates.

2-12 On the next LiveUpdate panel, review the list of available updates, and then click Next to begin the updates.
This process takes a few minutes.

2-13 On the final LiveUpdate panel, click Finish.
A system scan begins automatically. When the scan is complete, the Norton AntiVirus main window opens.

Apr 20, 2008 | PC Desktops

Tip

How To Completely Remove All Norton Products


Use the Norton Removal Tool to remove a failed installation or a damaged Norton product. Note: The Norton Removal Tool uninstalls all Norton 2003 and later products, Norton 360, and Norton SystemWorks 12.0 from your computer. If you use ACT! or WinFAX, back up those databases before you proceed.

You may need your Product Key if you plan to reinstall your Norton product.
Click here for help finding your Product Key.

Completely Remove All Norton Products
  1. Download the Norton Removal Tool.
  2. Close all programs and run the Norton Removal Tool.
  3. Follow the on-screen instructions.
  4. Restart the computer if asked.

on Feb 20, 2011 | PC Desktops

3 Answers

I am trying to install Norton 360 2.0 and a screen has popped up saying. 'The file 'SymIMV.sys' on Symantec Network Seciruty Intermediate Filter Driver isneeded. Type the path where the file is located,...


if you are installing it from disk check that the disk is free from dirt/dust and scratches this could cause files to be read as corrupt because they cannot be read properly.

Oct 25, 2008 | PC Desktops

3 Answers

I have tried to uninstall Norton 360 to install a newer version but an error 21 message keeps appearing. Help please


Error 21is caused by missing System files or damaged registry stuctures.The only way i think you can repair it is to download Regcure and scan your PC.Once the Registry is repaired you can then uninstall Nortonshttp://simple-pc-help.com/support/downloadb.php

Jul 30, 2008 | PC Desktops

1 Answer

My computer has run slow and I cannot download programs or updates from the internet since I removed my Norton's System Works several weeks ago. I installed the 2008 Norton's 360 and it does not help. I...


Might seem silly but easiest way out is to reinstall windows and do not use Norton find another anti virus etc.as you can spend hours trying to find a solution

Jul 13, 2008 | PC Desktops

1 Answer

I have renewed Norton 360 for my three computers but only one of them(the one I used to renew) quit sending the expiration notice. Now I have lost Norton n one or maybe both of my other computers. What...


You need to Download Norton Removal Tool from the Following Link.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2007080716223439?Open&docid=2005033108162039&nsf=tsgeninfo.nsf&view=docid

Once you have Downloadand saved it on Desktop then Doubleclick on the Norton removal tool Icon and run the Norton Removal Tool.
The Norton Removal Tool uninstalls all Norton 2008/2007/2006/2005/2004/2003 products and Norton 360 from your computer. If you use ACT! or WinFAX, back up those databases before you proceed.Follow the on-screen instructions. Your computer may be restarted more than once, and you may be asked to repeat some steps after the computer restarts.
once the uninstallation compleates the You need to restart the computer and reinstall the Norton 360 on the computer.
Follow the Instructiions to Reinstall Norton 360 2.0
1.Do one of the following:
If you have the installation CD, insert the CD into the CD-ROM drive, and then click Install Norton 360.
Note:-If you have downloaded the product, double-click the installation file. Unless you saved it elsewhere, the installation file is on the Windows desktop.

2.Read the License Agreement, and then click I Agree.
If you do not click I Agree, you cannot continue the installation.
3.Follow the on-screen instructions.

Once the Installation is compleate you need to Enter you Activation key and it will automatic Activate it, after the Activation you need to run Live updates to Update Norton 360.

You can do the same on Both PCs.This will resolve your Issue.

Jul 04, 2008 | PC Desktops

1 Answer

I bought my norton security for 1 year and midway through downloading it, i accidently closed the programme.how do i redownload itand install it...midway through installing it i closed it by accident.


Hi,

I think Norton would automatically rollback.

You can empty all the temp file, rcent files & history.

To be sue you can use the Norton removal tool

It can be downloaded from here :

http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039?OpenDocument

Select the product and then remove.

After this restart the computer.

Now try to install the software it should install now properly.

Good Luck.

Live, Love, Laugh.

May 14, 2008 | PC Desktops

1 Answer

I can't get my norton to install. my computer doesn't have enough space, and I don't know what to delete. I have already clean my c drive and it want let me defrag. Also my computer keeps cutting off.


install norton to another drive ,
or incease u drive size by partition magic,
remove windows componenents frm add/remove programs.
delete temp ffiles,prefetch files,recent files.
ur's kishore chowdary.
+919441133420
commands for delete above files
go run give it
recent
temp
prefetch
%temp%
control.

May 04, 2008 | PC Desktops

1 Answer

When updating the anti-virus, a message in the box states"SYMLCSC.EXE file is linked to missing export ADVAP132.Dll. Register service CTRLHandleEXW." The Symantec Shared Components failed. will...


go to symantec.com and download norton removal tool to simply remove your antivirus. then re-install. btw, always empty %temp%, temp, and prefetch. this will help increase the installation rate.

Mar 11, 2008 | PC Desktops

Not finding what you are looking for?
PC Desktops Logo

Related Topics:

21 people viewed this question

Ask a Question

Usually answered in minutes!

Top PC Desktops Experts

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18298 Answers

Are you a PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...