I cannot take the closed caption feature off my screen. I have exausted all menu options. I have done the same with my cable box,and other added components,nothing seems to work. Can you suggest any other fixes.
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Re: SONY KDL46W3000 TV CAPTION ON
Try a master reset on the TV. With the TV powered on, hold down the"UP" button on the remote control.. Then, while holding down the up button, press the power button on the TV (not the one on the remote). Please let me know if this works and be sure to rate the solution. Thanks!
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If you are talking about the words spoken on the TV program being displayed on the TV screen as text, then this feature is called CLOSED CAPTIONING.
Most remote controls have a button called CC, or CAPTION, or INFO, or DISPLAY which will allow you to disable the CLOSED CAPTIONING feature.
Otherwise you may have to select the MAIN MENU option for your set and go into the AUDIO OPTONS or FEATURES menu. If you can find the Closed Caption settings in there, then just disable them there by setting them to OFF.
If you can provide the exact brand and model number of your TV, then we can certainly provide you with more specific instructions on how to disable that feature on your particular set.
If you have a cable or satellite set top box, then also make sure that the Closed Captioning is not being generated by that device instead of by your TV. Make sure the Closed Captioning is disabled on that set top device as well if applicable.
Using this button will set the Closed Caption mode when viewing a DTV or TV channel.
Enable Caption Using the TV Menu
Open the Menu screen, select the third icon, in the middle, this is the Setup Menu.
In the Setup Menu, choose the Caption option.
Caption: There are three items in it - Analog Closed Caption, Digital Closed Caption and Digital Caption Style
Analog Closed Caption: CC1, CC2, CC3, CC4, TEXT1,TEXT2, TEXT3, TEXT4.
Digital Closed Caption: Service1, Service2, Service3, Service4, Service5, Service6.
Digital Caption Style: There are two Caption Styles. One is the
automatic function set as the broadcaster, while the other is the custom
style where you can adjust the font size, color, opacity, background
color etc., accordingly.
There are several possibilities here so you will need to work with me to resolve this problem. In order for Closed Captioning (CC) to work, you need to make sure the CC settings are correct on the TV, and then make sure they CC is switched on. In addition, if you are using a cable or satellite receiver box, CC also needs to be switched on for these "boxes".
It's easiest to start with the TV. Please make sure you have done the following:
1. Check the Closed Caption settings are as follows from the TV on-screen menu as follows:
a) Press the "MENU" button on the DYNEX remote b) Press the RIGHT arrow twice to highlight the "SETUP" menu c) Press the DOWN arrow once to open the "SETUP" menu d) Press the DOWN arrow twice to highlight "CLOSED CAPTION" e) Press the RIGHT arrow or the "ENTER" button once to open the CLOSED CAPTION MENU f) Make sure the Closed Caption option "CC MODE" is set to "ON". This can be changed using the UP/DOWN arrow keys to highlight "CC MODE" and using the LEFT/RIGHT arrows to switch between off and on.
The "Basic Selection" and "Advanced Selection" settings are for analogue and digital closed-captions respectively. In addition, the "Options" sub-menu can be used to change the size and style of the digital closed captions (Advanced Selection). All three of these options should eventually be set according to your personal preferences, but for the purposes of making sure it is working, I suggest you set them as follows:
Basic Selection = CC1
Advanced Selection = Service 1
These options are the basic settings which will display only the spoken dialogue of the TV program.
g) Press "EXIT" on the remote to close the menu and return to viewing mode.
2. Press the "CCD" button on your Dynex remote control. This can be found in the bottom right-hand corner of the remote. Each press of the "CCD" button will cycle the closed captions between ON and OFF. (CCD means Closed Caption Display)
3. Check the Closed Captions are displayed and then adjust the Basic and Advanced Selection options until the type and appearance of the closed captions are how you like them.
If you have done the above and still cannot get it to work, please let me know whether you are using a cable or satellite receiver and the brand/model number. I will then be able to assist you further.
The Subtitle option is available only with the connected devices like DVD Player, Blu-ray Disc Player etc. The option avaialble in the TV is known as Closed Caption. The Closed caption option can be turned off by selecting the options below:
Press Menu button on the TV Remote.
Select, Setup settings.
Then select Caption Vision option to OFF.
This option is for turning off the Closed Caption option in the TV to OFF. For disabling the Subtitle option in the connected devices like DVD Player and Blu-ray Disc Player, press the SUBTITLE button on the supplied Remote continuously to select OFF.
In few of the TV broadcasting channels the Subtitles cannot be turned OFF as this is being broadcasted with the channels.
Features preferences Caption service This allows you to select the Closed Captions service levels of analog broadcasting to be displayed. Closed Captioning allows you to read the voice content of television programs on the TV screen. Designed to help the hearing impaired, this feature uses on-screen ‘text boxes’ to show dialogue and conversations while the TV program is in progress. Captions will appear on the screen during captioned broadcasts. & Select Captions service. é Press the cursor right. “ Select the desired Caption service: • CC 1, 2, 3 or 4 Dialogue (and descriptions) for the action on the captioned TV program shows on screen. Usually CC 1 is the most used. CC 2 may be used for alternate languages if they are being transmitted. • T 1, 2, 3 or 4 Often used for channel guide, schedules, bulletin board information for Closed Captions programs, news, weather informations or stock market reports. Not all Caption services are necessarily being used by a TV channel during the transmission of a Closed Caption program.
Features menu & Select Features in the TV Settings menu. é Press the cursor right to enter the Features menu. “ Select the menu items with the cursor up/down and adjust the settings with the cursor left/right. Closed captions This displays the transmitted CC- or CS-text on the screen according to your chosen CC or CS service in the Setup, Features preferences menu, This text can either be permanently displayed (assuming that the service is available in the broadcast) or only when mute is active. & Press the cursor right after having selected Closed captions. é Select On, Off or On during mute.
Press the menu button on the front panel of the tv or the remote control. Use the up and down arrows to find the features section.Press the right arrow to enter the sub-menu for the features section. Use the up and down arrows to find the closed caption section. Press the right arrow to enter the closed caption sub-menu.Used the up and down arrows and the enter button to go into each of the features, use the right and left arrows to adjust each control for you preferred viewing.Press enter again to select the feature in each of the controls.When you are satisfied with you selections press menu to exit the feature. This information can be found on the PROSCAN website in the customer section under manuals. Go to www.oncorpus.com.the information can be found on pages 21 and 24 of owners manual for your model television.I hope this information helps you with your problem.
Some TV will not display close caption in HD mode. This is why its Grey out in HD mode. If you switch to regular input, i can bet you your close caption will not be Grey out. The problem you are having is your cable box has close caption enable. You must go into the cable box menu and turn caption off. In some box you may have to call your cable provide for assistant.