I cannot take the closed caption feature off my screen. I have exausted all menu options. I have done the same with my cable box,and other added components,nothing seems to work. Can you suggest any other fixes.
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Re: SONY KDL46W3000 TV CAPTION ON
Try a master reset on the TV. With the TV powered on, hold down the"UP" button on the remote control.. Then, while holding down the up button, press the power button on the TV (not the one on the remote). Please let me know if this works and be sure to rate the solution. Thanks!
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With our VIP receiver models, you have an option to turn on/off closed caption through the receiver. Press the Menu button on the remote, which will display the Main Menu on the TV screen. Press 8 (Preferences) and then press 6 (Closed Caption). On the Closed Caption screen, press 1. On the Closed Caption On/Off screen, select CC Off and then press Done from the TV screen (using your DISH remote). This will turn the feature off on the receiver. Test to see if it is turned off by watching a program that has CC. If it still appears, then the feature is activated through your TV. Please refer to your TV manual to turn the feature off. I hope this helps.
When you turn it off are you going into the setup menu to do this?? if so after it comes back on and you go back to the menu and you see it..as "on" You will need to save your settings before you exit out of the menu
You have two options with closed caption feature.
Captions of Text
A caption is a printed version of a dialogue narration and/or sound effects of a programme. Text is information not related to the programme that appears on half of the TV screen when available.
To view Caption or Text
 Select the desired programme. Closed captioned programme are usually marked in your local TV listing as "CC"
 Press CAPTION/TEXT repeatedly to select caption or text mode.
 Press 1/2 to select the caption or text channel.
 To turn to off the closed caption feature, press CAP/TEXT repeatedly until captions or text no longer display 0n-screen.
To enable close cationing on your TV follow this:-
 Press "Menu" button on the remote control to appear "Setup" menu on the screen.
 Use "Up and Down" arrows on the remote contol to select "Captions/Text" on your screen.
 Press "Right or Left " arrows to select any one of the following options. Caption-1, Caption-2, Caption-3, Caption-4 Text-1, Text-2, Text-3, Text-4.
 Press enter to return TV viewing.
To turn the caption feature to "On" or "Off'
 Press menu key on the remote control to display "Setup" menu.
 Using "UP/DOWN" buttons to select captions on your screen.
 Press "Right or Left" arrow to switch the captions feature 'ON" or "OFF" or "EZ Mute"
 Press enter to continue.
You can download the user manual here. http://www.retrevo.com/support/Toshiba-57H84-TVs-manual/id/311ag813/t/2/ The closed caption feature has two options: • Captions—An on-screen display of the dialogue, narration, and sound effects of TV programs and videos that are closed captioned (usually marked as “CC” in TV listings). • Text—An on-screen display of information not related to the current program, such as weather or stock data (when provided by individual stations). To view captions or text: 1. Tune the TV to the desired program. 2.Press MENU, and then press x or • to display CUSTOM menu. 3. Press y or z to highlight CC, and then press ENTER. 4. Press y or z to highlight CAPTION or TEXT, and then press Enter. To turn off the Closed Caption feature: Highlight OFF in step 4.
Features preferences Caption service This allows you to select the Closed Captions service levels of analog broadcasting to be displayed. Closed Captioning allows you to read the voice content of television programs on the TV screen. Designed to help the hearing impaired, this feature uses on-screen ‘text boxes’ to show dialogue and conversations while the TV program is in progress. Captions will appear on the screen during captioned broadcasts. & Select Captions service. é Press the cursor right. “ Select the desired Caption service: • CC 1, 2, 3 or 4 Dialogue (and descriptions) for the action on the captioned TV program shows on screen. Usually CC 1 is the most used. CC 2 may be used for alternate languages if they are being transmitted. • T 1, 2, 3 or 4 Often used for channel guide, schedules, bulletin board information for Closed Captions programs, news, weather informations or stock market reports. Not all Caption services are necessarily being used by a TV channel during the transmission of a Closed Caption program.
Features menu & Select Features in the TV Settings menu. é Press the cursor right to enter the Features menu. “ Select the menu items with the cursor up/down and adjust the settings with the cursor left/right. Closed captions This displays the transmitted CC- or CS-text on the screen according to your chosen CC or CS service in the Setup, Features preferences menu, This text can either be permanently displayed (assuming that the service is available in the broadcast) or only when mute is active. & Press the cursor right after having selected Closed captions. é Select On, Off or On during mute.
The subtitles in dubbed videos VCD/DVD the process to follow are :-
The closed caption feature has two options: • Captions—An on-screen display of the dialogue, narration, and sound effects of TV programs and videos that are closed captioned (usually marked as “CC” in TV listings). • Text—An on-screen display of information not related to the current program, such as weather or stock data (when provided by individual stations). To view captions or text: 1. Tune the TV to the desired program. 2. Press MENU, and then press x or • until the CUSTOM menu appears. 3. Press z or y to highlight CC. 4. Press x or • to highlight the desired closed caption mode, as follows: • To view captions, highlight C1, C2, C3, or C4 (C1 displays translation of the primary language in your area). Note: If the program or video you selected is not closed captioned, no captions will display on the screen. • To view text, highlight T1, T2, T3, or T4. Note: If text is not available in your area, a black rectangle may appear on your screen. If this happens, turn the Closed Caption feature OFF. To turn off the Closed Caption feature: Highlight OFF in step 4. Note: A closed caption signal may not display in the following situations: • when a videotape has been dubbed • when the signal reception is weak • when the signal reception is nonstandard PS: If you do not want to set these function & their commands can be entered via the buttons on the TV set. Using the remote is much easier to operate............ sodeep
Press the menu button on the front panel of the tv or the remote control. Use the up and down arrows to find the features section.Press the right arrow to enter the sub-menu for the features section. Use the up and down arrows to find the closed caption section. Press the right arrow to enter the closed caption sub-menu.Used the up and down arrows and the enter button to go into each of the features, use the right and left arrows to adjust each control for you preferred viewing.Press enter again to select the feature in each of the controls.When you are satisfied with you selections press menu to exit the feature. This information can be found on the PROSCAN website in the customer section under manuals. Go to www.oncorpus.com.the information can be found on pages 21 and 24 of owners manual for your model television.I hope this information helps you with your problem.
The annoying black box is usually a feature of the closed captioning called "Text" You should be able to go in to onscreen menu and select caption options. Unless you need to have the closed captioning on for medical reasons, it maybe best just to turn off all captioning options.
Some TV will not display close caption in HD mode. This is why its Grey out in HD mode. If you switch to regular input, i can bet you your close caption will not be Grey out. The problem you are having is your cable box has close caption enable. You must go into the cable box menu and turn caption off. In some box you may have to call your cable provide for assistant.