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Cannot install Nero 9

SetupX.exe: Critical errorin installation of Nero
Please contact Support...
Message : SetupX.exe: CantOpen Msi Database (Path: C:\.........\unit_app_30\unit.msi) for precondition checks.
Exiting deployment process ...

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  • Anonymous Dec 21, 2008

    Great solution. I killed the registry entries and deleted the installation directory but was still having issues after a restart. I completely forgot about the common files directory. Once I deleted Nero from there the software installed correctly. Thank you.

  • Anonymous Feb 02, 2009

    Kan nero 9 niet instaleren geeft Setup X exe

    There was an error while extracting the UI Image .Exiting deployment process Error

  • Anonymous May 01, 2009

    exactly the same as described above.

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I had the same problem after a previous bad installation of Nero.
I solved it by completely removing that installation.
Check that these folders are deleted:
\program files\Ahead\Nero
and more important:
\program files\common files\Nero

Then clean your registry and re-install

Posted on Dec 03, 2008

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Thanks!!!. I had the same problem and was trying everything I know to make it reinstall. I didnt know that there was a directory created under common files. When deleted, everything worked like a charm.

boo hoo.....hemimeros

Posted on Jan 18, 2009

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Program the following error message when I get up.SetupX.exe: Critical error in installation of Nero
Please contact Support...
Message : SetupX.exe: CantOpen Msi Database (Path: F:\Nero 9\unit_app_30\unit.msi) for precondition checks. I tried all the solutions to this problem was not.What's on my computer with nero and Marrow if I removed allI tried everything.I have to install this program.I can not use other programs.I got used to it.I've looked at all the related topics in the forum site.I also follow written instructions.no one did not work.Please help.If you do not have to format the computer will

Posted on Mar 19, 2010

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Impossible de reinstaller nero 9 apres restauration

Posted on Jul 03, 2009

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Posted on Jan 02, 2017

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2 Answers

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1 Answer

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1 Answer

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Program!!


Here is a procedure (pasted below) which a Beta tester of CounterSpy developed having to remove and re-install various versions and running into the same problem you described. I would suggest reading through the discussion thread (CLICK HERE) before proceeding.

Hope this will FixYa!!!

____________________

Manual Uninstallation of CounterSpy 2.x

1.Open Task Manager and be sure none of these three are listed
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b) SBCSTray.exe (tray icon)
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5. Look in C:\Windows\Downloaded Installations and
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6. Look in C:\Windows\Installer directory where you will find .msi files. Again, right-click each .msi and select properties. If any .msi files are Sunbelt CounterSpy, delete only those .msi files.

7. Look in C:\
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8. Open Computer Management console utility (Control Panel-->Admin. Tools-->Computer Management) and select the Device Manager then click on View and select "Show hidden devices" . Expand the Non Plug and Play Drivers tree and scroll down until you find the SBHR device driver. Right-click on it and select uninstall.
The console will prompt you to reboot. Do so. If you don't find any SBHR device driver, there is no need to reboot.

9. You need to download a zip file at the bottom of my post. Follow the directions to be sure it is clean before you use it.

10. Check C:\Windows\System32 for the following 6 files and remove any if they are present:
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c) SBAPIFS.sys

12. Last, if you have any Sunbelt CounterSpy desktop, tray or start menu icons remove them and reboot.

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