Question about Epson Stylus DX6050 All-In-One InkJet Printer

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My epsom driver has crashed my computer.

My computer has crashed and when i turn it on the desktop screen is wavering and you can see many of each icon. I have tried to uninstall the driver but error 1719 comes up. If anyone has any ideas i would appreciate some advice.

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  • espafford Nov 10, 2008

    Thank you for your help. I tried your solution but unfortunately it hasn't solved the problem.

    If you have any other ideas I would be deeply grateful to recieve them



    With Regards



    Elaine Spafford

  • espafford Nov 10, 2008

    Thank you for your help. Unfortunately the problem has not yet been resolved. I really do appreciate your help.



    With Regards

    Elaine

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  • 859 Answers

Hello,

This can probably be fixed. First, check that your cable coming from your monitor is tightened firmly to the socket on the back of your PC. If need be, remove this, its ok if the PC is still on, and then reattach to the plug and 'firmly' tighten the plug into the socket.

Let me know if this has resolved your problem. If not, proceed with then following paragraphs below.

Shut the PC down cold. Remove the power cord and leave it off for a few minutes. Reattach the power cord. Turn the PC on. While booting press F8 by tapping on that key like a piano key. You will get a Safe Mode boot menu. Should you get a boot source option menu, hit ESC and be prepared to hit F8 immediately to get the Safe Mode boot menu. Choose Safe Mode from this screen, then acknowledge you're booting into Windows by pressing Enter. Once you are in Safe Mode just acknowledge that you are in Safe Mode by pressing OK.

Now, you need to change the display driver refresh rate. Open Control Panel, activate the Display Icon. Click on the Settings Tab and then Advanced button. You want to change the refresh rate at this point. Click on the Adapter Tab and then the button that says List All Modes. Now select this refresh rate 72HZ. Acknowledge (and if given a preview and you have a normal display choose OK or Accept to keep the change) Now, back out by pressing OK every time until you are back to your desktop.

Now, restart your PC normally and see if you get a normal view of your Desktop.

If you do not, or you get confused, let me know by commentting back on your situation by using the Comment Text Entry Area below so I can talk you through a second approach to troubleshooting your problem. OK?

Regards,
Worldvet

Posted on Nov 09, 2008

  • Glenn Rogers
    Glenn Rogers Nov 10, 2008

    Hi,



    I was hoping that your issue may be solely related to the refresh rate of your display adapter and not a corrupted installation.



    However, it is clear now that your intuition was spot on and this then
    will have to be dealt with. I am providing instructions that are
    copyrighted materials and can only be used for informational purposes.
    This is my intention by providing them below. Please do not distribute
    the information without agreeing to the terms of the copyright holder.



    You may not pay me in any form for assisting you while supplying the
    below information. I know you do not intend to and I am not going to
    ask, neither is FixYa as you posted your problem in our Free Forum.



    Now that we have the legalities out of the way. The information I
    include below have instructions that are pretty darn good and accurate.
    You should have some difficulty in following them, but you are capable
    of following them completely. If you have any trouble or do not
    understand what is being asked of you, just ask me using the Comment
    Text Area below to ask me for further help.



    It is my hope you will now re-rate this solution from Thanks for Trying
    to Fixed when this resolves your problem. At the very least I hope you
    will reconsider and rate this as Helpful instead of TFT if it doesn't
    resolve your problem.



    Just recognize, we are here to Help Fix your problems. We and I in
    particular do not Try to do any Fix I will stick with you on this until
    it is Fixed so long as you will work with me and get this problem
    Fixed. If need be, I may ask another Expert to consult and confer on
    your problem to see you are back and running again. Just realize that
    we are working off a web site using email notifications. This works
    rather well, but can be slower than if I was sitting beside you on a
    Service Call for a fee.



    Regards,

    Worldvet





    Follow these instructions to the letter:

    The following material is for information purposes in solving your problem. It is



    Copyright 2008© Sandhills Publishing Company. All rights reserved
    The entire copyright statement can be found here:
    http://www.smartcomputing.com/info/legal...



    [Begin Solution]

    Error 1719. The Windows Installer Service could not be accessed. You
    may be running in safe mode or Windows Installer may not be correctly
    installed.

    Translation:

    This message might appear when you’re trying to add or remove a program
    that installs via a Windows Installer MSI (Microsoft Software
    Installation) package file. The Windows Installer Service is the
    standard method for installing and uninstalling software on Windows XP.
    It keeps track of all of the components that need to be installed for a
    particular program to run and ensures that any files that are shared by
    programs are not removed when one of those programs is uninstalled. The
    Error 1719 is an indication that some Windows Installer Service files
    are missing or have become damaged.

    Solution:

    The first thing to try is re-registering Windows Installer in the
    Windows registry. Make sure that no other programs are running and then
    click Start, Run, type msiexec /unregister in the Open field, and click
    OK. Next, click Start, Run, type misexec /regserver in the Open field,
    and click OK. Restart your computer and try installing or uninstalling
    again.



    If you’re still getting the error message, the next step is to try
    reinstalling the Windows Installer files. In order to do this, you’ll
    first need to rename the existing files.



    First, click Start, Run, and type msiexec /unregister in the Open field, and click OK.



    In My Computer, click Search and locate the following three files:
    msi.dll, msiexec.exe, and msihnd.dll. They are hidden files so you’ll
    need to select Search Hidden Files And Folders under More Advanced
    Options. When you’ve found the files, rename them, by removing the .dll
    and .exe extensions and replacing them with an .old extension(for
    example msi.dll becomes msi.old).



    Once you’ve renamed the files, WinXP will automatically replace them
    with a new copy from the dllcache (a hidden folder where copies of
    important system files are kept in case you mistakenly delete or rename
    critical system files). Restart your computer and try to install or
    uninstall the program again.



    Finally, if neither of the above processes corrects the problem, boot
    into Safe Mode, and go through the above steps again, first
    re-registering and then reinstalling.



    [End of Solution]






  • Glenn Rogers
    Glenn Rogers Nov 10, 2008

    Hi,

    I'm sorry to see your problem still exists. Still, this exercise you just ran through does help to narrow down the problem at hand.

    Sometimes, coincidences happen and perhaps this is the case with your new printer.

    1.) Have you uninstalled or been able to uninstall your printer?
    a. On your CD/DVD with the Printer installer on it, there are sometimes a installer cleanup utility. It would be noted by the name of the sub Folder its located in in most cases.
    2.) Do you feel there is any chance this problem is related solely to your monitor? Could this have just been a coincidence?
    a Can you replace your monitor with another to rule out your monitor as the problem?
    b Do you have an LCD panel or a TV like CRT Monitor?

    Regards,
    Worldvet


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