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GE Washer: Model WSSH300GWW- Won't complete any cycle????

We have a new GE washer/dryer- new as in we have only done four loads. The washer was working fine on the first try but on subsequent loads and currently it stops mid cycle- the door lock light is on, there is water in the unit, and nothing happens. The fabric softener does not dispense, probably because it stops mid cycle. If we push the pause/cancel button the door will unlock but there is still water in the unit. If we set the unit to rinse and then push start the unit will drain and spin and unlock just fine. We thought it might be a temperature/sensor problem, but if we set the unit to a different temperature and press start it will pick back up (the light stays on rinse but it seems as if the unit goes back to the very beginning. Fabric softener still does not dispense. We don't think it's a drain problem as the rinse cycle will force the unit to drain no problem. Please help?

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  • jlee3983 Nov 09, 2008

    We fixed it. We ran the diagnostic test that another person suggested to a different problem, the hot water flowed just fine but the cold water did not. We decided to check the cold water hose. We disconnected the power to the washer/dryer, turned off the cold water supply, and disconnected the cold water hose from the unit. The valve was clogged with all sort of debris. The hoses were clearly not flushed upon install. We flushed the hose and cleaned out the valve. We re-connected everything and ran the unit on a quick wash. We repeated the clean out steps just for safe measure and now everything is fine.

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6 Suggested Answers

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Posted on Jan 02, 2017

  • 213 Answers

SOURCE: Problems with fabric softener

you either have low cold water pressure being caused by the screens on both ends of the cold waterline being clogged by sediment or one of the solinoids for the water inlet is bad. try removing cold water hose and cleaning both screens if that doesnt help youll need a solinoid

Posted on Nov 20, 2007

jsrock516
  • 5911 Answers

SOURCE: Fabric Softener Won't Dispense

The fabric softener dispenser is notorious for clogging. Liquid fabric softener is essentially a liquid form of wax. After a period of time it begins to gunk up the inside of the fabric softener dispenser. If you remove the dispenser drawer and look into the cavity, there should be a series of holes in the upper part of the compartment where water sprays into all the dispenser trays. These holes get gunked up and clogged and water will not dispense properly. As a result, the washer goes through a complete cycle, but the dispenser stays full. If this is the case, you can take some cotton swabs and/or toothpicks and clean these holes real good. It may be a bit meticulous, but it should take care of the problem. Post back and let me know if this helps.

Posted on Feb 11, 2008

  • 1 Answer

SOURCE: Fabric softener not draining during rinse cycle

What type of water hoses are hooked up to it? If you have the flood safe hoses with the check valve in them then there isn't enough water pressure to distribute the softener.

Posted on Jun 11, 2008

  • 220 Answers

SOURCE: fabric softener dispenser won't drain the fabric softener.

Not sure if you already did this, but try pulling the face plates off inside the dispencer and take it to the sink and run very hot water into the "stand pipe" that projects off the back of the face plate to make sure they are clear and no old crusty products are in the hole.. Then put them back in and push down hard and make sure they are fully seated.
If the plates are loose and not seated or clogged, there will be little or no siphon effect to draw the fluids out of the dispenser. At least thats how it seems to work
Also, if you pull the top off the washer, there is an adjustment on top of the dispenser to adjust the dispensing ratios I believe.
I just did that procedure the other day on my machine and the wife said it works good now.
Let me know it it works for you, I was wondering if it was just a coincidence.

Posted on Jan 16, 2009

  • 1 Answer

SOURCE: Whirlpool Duet Sport Washer Does Not Work, Door Lock is stuck

have you checked the belt to see if it came off or maybe broke off,if its not the belt then maybe the motor whent bad or needs reset,that just some of the possibilitys you might want to check,some motors have a reset butten on thim

Posted on Mar 01, 2009

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