Question about Jazz JDC25 Digital Camera

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Please help me

My husband got me a jazz digital camera for my birthday last week its a jazz jdc25 and im having trouble downloading the pictures to my computer and i been trying i even deleted it and put the cd back in my computer to install the software and its still doing the samething what can i do please help me thank you for your time heres my email its firemanswife316@yahoo.com

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  • Debs
    Debs May 11, 2010

    when you connected your camera to the computer did your computer recognise it as new hardware?

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  • Master
  • 903 Answers

Most software programs for cameras, require you to load the software or part of the software first and follow the on screen instructions for when to add you camera lead to the computer. Otherwise windows may pick the camera up as new hardware and if it does not have the correct driver for it in its database it will not install correctly.

Uninstall the software program again, going to Control panel>add/remove programs and remove it from your system.

Insert the disk again - not the camera lead, and follow the instructions on the screen. It may ask you if you are connecting with a usb lead then give you further instructions. If you have more than one usb port available, when asked to insert the lead insert it into a different usb port to the one you have used previously, just in case windows has left behind some registry files that will conflict the installation.

Also check that the software you are loading onto your computer is compatible with your version of windows. (It should say one the disk).

I use a SD card in my camera and then insert the card into the card reader on my PC..saves all the messing around with software etc..., if you do not have a card reader on your pc, you can purchase a portable one that plugs into your usb port they are relativley cheap.

I hope this helps

Posted on Nov 10, 2008

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