Question about Maxtor Personal Storage 3100 (M01E100) 100 GB Hard Drive

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My computer will not recognize my maxtor personal storage suddenly when it has always worked before.

I have all my pictures stored on this hard drive so please, please let me know what i can do????

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  • ej4059 Dec 08, 2008

    I used my Maxtor with Windows professional with no problems, but reloaded with windows home after serious crash with computer. Now Maxtor external harddrive has green flashing light and will not power up.

  • Anonymous Mar 29, 2009

    my comp will not show me the external storage unit. worked fine on XP but I now have vista

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My Maxtor 3100 did work with my XP widow machine at one time. But suddently my computer doesn't recognize the USB connection. How do I fix this?

Proopt

Posted on Dec 22, 2008

2 Suggested Answers

lock123
  • 6831 Answers

SOURCE: Personal Storage 3200 (U01E200) 200 GB Hard Drive: I have a Maxtor Personal Storage 200gb hard drive ...

Hello

The best thing to do at this point is to take it to data recovery experts , but here are some steps to try :

Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

  1. The USB cable between the drive and the computer may be damaged.
  2. The circuit board which connects your drive to the interface of the external may be blown.
  3. The power supply (if applicable) may have a blown transformer.
The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards
Andrea

Posted on Sep 29, 2010

lock123
  • 6831 Answers

SOURCE: My Maxtor Personal Storage 3100 suddenly not

Hello

OK, at the link below you will be directed to a tip i wrote on this exact error.

Click HERE.

Feel free to let me know if you have any further questions.

Kind regards
Andrea

Posted on Dec 02, 2010

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My Maxtor Personal Storage 3100 suddenly not


Hello

OK, at the link below you will be directed to a tip i wrote on this exact error.

Click HERE.

Feel free to let me know if you have any further questions.

Kind regards
Andrea

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First, try another USB Cable. If that does not work properly then I would suspect the box or the drive has failed. If you just bought it, return it to the store and complain. They may replace it. As for your data?

Now if you want to become techie you can remove the hard drive from the box and attach it to you computer either copy the files back if you do not have them on your computer or format the drive if you have your files. Then put the drive back in the box and try to get a refund or buy a different external. I like a metal box with an AC cord plug. Best of luck.

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There is a troubleshooter that describes steps for these symptoms on Seagates Knowledge Base website.

http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=188697

Aug 03, 2008 | Maxtor Personal Storage 3200 (U01E200) 200...

1 Answer

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i think you should replce the USB connector cable because tha tmay be  the problem 
if you have any more questios pls do post back

Jul 24, 2008 | Maxtor Personal Storage 3200 (U01E200) 200...

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