I have tried to separate exteranal USB plug and play keyboard with my toshiba m45 laptop, and cant get xp to recognize the keyboard. I have tried both ports. downloaded the external drivers, tried reinstalling the usb drivers and keyboard driverse. updated xp, etc. seems like this may be an xp problem. any ideas where to go for help. so much for plug and play.
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From the description you have a virus, go into safe mode when you start the computer, now you should be able to do a system restore and bring computer back in time before you had this trouble, if this works do a full scan using your antivirus to clear out any problems that may be lerking around.
It's a common problem with the Tecra 9000's - either one or both USB ports and sometimes the external KB port along with it. The 2 USB's and external KB port (and the TV out port next to it) are all located on the same daughterboard that plugs into the motherboard, and in your case, more than likely the connector on the motherboard is bad (gotten loose). There's no easy fix for this unless you've got an ultra-fine soldering tip, good soldering skills....
How about a workaround? A PC card (PCMCIA card) that gives you 2 or 4 high speed USB 2.0 ports - it'll stick out a little on the right hand side, but in return you'll have fast USB ports, and you can use a USB keyboard with the thing.
Connect an external USB keyboard, if there's no problems with it then remove your laptop's keyboard. First: Disconnect the ribbon connection and reconnect again
Second: If that doesn't fix the problem
Third: Buy a replacement
If the external USB Keyboard doesn't work you may have some software issues
First try pluggin in an external keyboard, if that works and your internal one still doesn't work after unplugging the external one, you may have a problem with the insides (small plugs and cables) other wise if the external one doesn't work, it could be many things, ie cmos, other cables, other plugs, entire USB system, power supply (internal), too much to list and troubleshoot here.
may be all the keys stuck due to any liquid destroy the keyboard try using external usb keyboard and connect it and try to work on it if it is working fine then you need to change the keyboard. Have a nice day and do not forget to rate please...!
Make sure all connections are free of debri....USB connections can become wallerd out so to speak and create the intermittant problem... Built in keyboard could have been loosened underneath the keyboard on notebook is a flexible connection that if pc has been droped or fallen so to speak could be needing to be reseated........