Question about Cuisinart GR-4 Griddler

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The right knob had come off!

The right knob which change the heat settings had come off and had a a small piece broken, I need replacement for the knob. Where can Iget that?

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If your Griddler is still under warranty (3 yr warranty), Cuisinart will replace the entire unit for free. They do not replace knobs. (Cusinart knows if your warranty is valid by the serial number engraved in the bottom of your Griddler). You need to call Cuisart Customer Service at 1-800-726-0190 to get your Griddler replaced. You must pay a $10 shipping fee to get the new Griddler sent to your place, and you must return your broken one in the box they send you, and you pay for the return shipping.

Posted on Jul 21, 2009

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