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i had the same problem i dropped my env2 and the inner screen went black. i tried 2 fix it but just ended up getting a new phone. you can try 2 live on the outside screen or i was able 2 bend the screen and get it to work for a while. i hope i was helpful
my wife (it was her phone) had the same problem (noted above, 5/18) we tried rebooting the phone. nothing. we tried taking the battery out and starting it up again. nothing. we even tried *228 to reprogram the phone and update it. still nothing!
so she called Verizon support, and after being transferred to tier 2 support "they reset something on their end" and it was fixed. Not sure what she did with the phone to fix it, or what they did on their end. but after she got off the phone with them it was fixed. hope this works for everyone else.
Gosh alright so the front little screen or the inner large screen doesnt work? I'm going through the same thing right now and yeah it really sucks. Taking the battery out does nothing all you have to do is go to your local verizon wireless store and theyll try to fix it or replace your phone
walk outside with your phone in hand. with one hand, hold the phone firmly. with the other, grab a baseball bat. step out into your yard, or maybe the yard of a neighbor you don't like. throw the phone straight up in the air, then grab the bat handle firmly. swing away at that bad boy. fetch the phone and repeat the process if you are not fully satisfied with how your phone functions after one whack. hope this helps