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Re: Need to change the ice dispenser motor. How do I get...
If alllyou have ot change is the dispensor motor, not aproblem at all, the acess to teh motor cavity is located under 2 screws above the lower freezer door shelf, remove the 2 scres and youll find four more screwsholding in the motor , take all of 5 min, no chance of wrecking anything else, its the only thong on the compartment
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Does the water dispenser work? Is there a light at the dispenser panel, does it light? Do you hear any noises or motors running when you actuate ice dispenser? You could have a power issue for the dispenser. Some newer whirlpool models have an issue with the wiring leading into the door at bottom being so securley fastened to frame, the lack of movement forces the wires to bend, and in time break, with door usage. If water dispenser works, and you hear no sounds when the ice lever is actuated, then you have a problem with the dispenser panel circuit board. if water works and you hear some sounds when ice lever is actuated, such as a loud popping noise, then you have a bad ice dispenser auger motor, not churning the ice out of the bucket.
this maybe a problem with you auger motor may be stripped.open the door remove the ice bin.then hold the metal u shape auger arm and try to turn it by hand or have some one try to dispence ice if the u shape braket turn easy ny hand or if it stops turning when being held replace the auger motor.i hope this is some help,good luck you may also have to replaced the ice bin.
We will need to check the voltage at the auger motor while depressing the dispense switch. If all the other features work on the dispenser panel while I would consider checking the voltage going to the motor. Some auger motors are in areas where water causes the voltage to be shorted by constant moisture. We will need to remove the panel and simulate what you have done on the outside but this time we need to see if the voltage has been altered or if the auger motor itself is defective. Sea Breeze
Open the door and hold the door switch down and try the ice
dispenser. Do you hear any thing. Take all the ice out of the bin and try.
Anything? Take the bin out and try. Anything? The motor is behind the back
cover where the bin sits. See if you get power to it using a voltmeter. If your
are, probably bad motor. If not dispenser switch.
I ASSUME THAT THE UNIT IS MAKING ICE BUT NOT DISPENSING IT.YOU NEED TO CHECK IF THE MOTOR THAT ROTATES TO DISPENSE ICE IS WORKING OK.THE BEST WAY TO DO THAT IS REMOVE THE ICE DRAWER COMPLETLY AND CLOSE THE DOOR AND LISTEN FOR A LOAD ROTATING NOISE.IF YOU DONT HEAR ANY OPEN THE DOOR AND TURN THE MOTOR SHAFT AND SEE IF IT TURNS FREELY.IF IT DOES NOT THAT IS YOUR PROBLEM GET THE MOTOR CHANGED.FEEL FREE TO ASK ANY OTHER QUESTIONS.GOODLUCK.MOHAMED
this could be the:
door switch (usually 2 switches, 1 for the light and 1 for the dispenser)
auger motor itself
the dispenser switch
or the plug near the hinge that connects the door the the refrigerator has a bad connection. this connection is hidden under a plastic hinge cap usually.