I also found that after 2 years my GE Profile Trash Compactor (purchased in June '07), the pedal was hanging down on the left side. I searched the internet and called GE to no avail.
After a few attempts, I finally solved the problem by removing the screw on the left side and adding a metal "L" bracket, with the bottom of the L flush against the back of the front panel. That way, when you depress the pedal, the screw can't pop out of the sheet metal side rail it's attached to.
Same problem here. My unit is also two years old and is very difficult to open, my wife and kids can no longer activate the foot pedal. The tracks are clean and lubricated, the issue is the actual foot pedal. I've tried tightening the screws, which were loose, but that hasn't helped. Has anyone resolved this issue?
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It is jammed the way to fix it is to use wooden broom stick and place the handle side in disposal and let it engage on the side pull stick back and forth till you free up the cutting blades. Then test it to see if it works. This happens a lot with disposals.
sounds like you have a bad ram bushing on unit... you will have to pull out and watch operation ...there is also a differential switch that tells unit when to stop that sometimes gets worn and needs replaced... it generally is at the top or on the side of bin ....most likely it is one of the two items that has failed...
We just had this same problem. Your problem is most likely abroken plastic gear found at underneeath the bottom of the compactor. Pull out the compactor and turn it upside down. Remove the bottom panel and that is where we found the broken gear. We were able to retract the ram and open the drawer by manually turning the drive chain using an ajustable wrench. Clockwise is compact, counter clockwise is retract.
This has happened a couple times to me and the fix is fairly simple. The problem is the trash ram is pushing down on the edge of the metal of the trash compartment because the door is partially open. The solution is to back-up the ram the the door will close.
To back-up the ram, you will need to pull the compactor out from under your cabinets and unplug it. Turn the compactor on it's side to expose the bottom. There is a plate on the bottom that covers the motor gears. Remove the plate and turn the large gear counter-clockwise to back-up the ram screws (at least this is how it works on my model works). The gears are a little greasy so you may need to add some after messing with the gears.
Sure is... The motor drives a ram up and down to compact your trash... Like most drive systems.. it needs to find a refrence position near the top of the stroke.. that position is normally sensed by a switch.. so it is possible your motor is bad or.. it is also possible your top sense switch is bad too.. For $400.. the GE tech should come out and stomp on your trash until it is compressed.... In either case.. if you are handy.. you may be able to open the compactor up ( with power unplugged) and check the position of the ram.. if it is near the top.. you may be ableto reposition it down a little then try cycling it.. It may buzz if the motor is bad ( windings shot) or it may work OK.. if it does and the problem comes back after you cycle it.. there is a good chance the top sense switch is bad or the windings in th emotor bad too.. Hope that helps...
I have had this problem on my GE Monogram. The 'smasher' is near the bottom and does not move anymore, even though the motor is working.
What I did was to get a crowbar that would fit through the crack and hook the underneath side of the bottom plate. You also have to hold the switch so the motor runs with the door open and pull up on the plate until the drawer can be slide out. The trunnion nut (a plastic nut) was cracked. I replaced it 3 years ago, and it just cracked again. They now make it out of metal, so maybe it will last longer. Ordered it from appliancepartspros.com.