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Take the battery out and put it back in the opposite direction. Wait 5 seconds. Put it back in the correct position. The minute hand will go around very fast and eventually come to a stop. This can take a couple days. That means it is waiting for a radio signal from Colorado. For a better signal, place the clock in a window that is facing Colorado. The minute hand will begin to spin very fast until it stops at the correct time. Again, this could take up to 2 days.
Try to move the clock to a different place. Atomic clocks work by receiving a radio signal. If it has no reception, it may do that. However, I would suspect that no reception would lead to it not setting at all(at least based on the ones I've seen) and it may be something wrong with it (i.e. having difficulty detecting where it's hands are) Good luck.
Remove backup battaries
and re insert new/or-goodbattaries in the battarey comportmane as correct +/- sign.
show the time if its start from 12:00AM
press startbutton -get time adjust mode -select correct Time and press set to mnormal mode.