Heater will not work, trips the reset button constantly. No help from manufacturer.

Why Does My Electric Water Heater Reset Button Keep Tripping? So the red reset button on your electric water heater keeps popping out and needing to be reset.
Here's the most likely problem: The water in your water heater is getting too hot.
When the water temperature in your water heater exceeds 180°, the red reset button (also known as the high-limit switch) trips. This tripping protects you from getting scalded or burned when using hot water in your home.
OK, but then what's causing the water in your water heater to get so hot? The most likely cause is a bad thermostat.
How a bad thermostat causes your water heater reset button to trip Electric water heaters have a lower and upper thermostat-one for each heating element.
The thermostats are responsible for controlling the heating elements. When the water has cooled off, the thermostats kick on the heating elements to heat the water. And once the water has reached your desired temperature, the thermostats shut off the heating element.
(This is very similar to the way your heating and air conditioning thermostat controls your home HVAC system.)
But these thermostats can go bad. When they do, they sometimes get stuck in the "on" position. This means that that the heating element continues to heat your water, eventually causing the high-limit switch to trip.
The fix: The bad thermostat needs to be replaced. A plumber can use a multimeter to test the thermostats and find out which one is bad.
Other problems that can cause your high-limit switch to trip While a bad thermostat is the most common reason your water heater's reset button may trip, it's not the only one. Other common causes include:

• A shorted heating element-It may be that the thermostat is working just fine and shutting off the heating element. But a short in the element is causing it to continue to heat your water.
• Loose wiring-A loose wire in the water heater can generate heat that can cause the high-limit switch to trip.
• Bad high-limit switch-The switch itself may be malfunctioning and tripping when it shouldn't be.

Get a professional plumber's help

Do you live in the Minneapolis-St. Paul area and need a reliable plumber to help you troubleshoot your water heater problem? Contact MSP Plumbing. We can usually fix the problem the same day.

The unit's circuit breaker is there in case of internal faults in the uinit. The best option is to contact the dealer from whom you purchased it or the manufacturer.

I’m happy to help further over the phone at https://www.6ya.com/expert/donald_f2ed37026a3ac881

Do NOT use this unit as is!.
My experience is you have to pay to ship it for repairs and if out of warranty you should buy another heater. All electric heaters use the same power for the same heat unless its a heat pump, so save money and buy $30 WalMart heaters.

according to your problem, the power was cut to the house; then power was restored and everything went back on that was on except the hot water heater. when you tried to reset the water heater breaker, it wouldn't reset. the hot water heater also won't reset. the problem is not w/the breaker, the problem is w/the hot water heater. you need to buy a new reset for the hot water heater which means a new control unit, since the reset is hooked to the contol unit. this is answered by an electrician w/35 yrs experience. the breaker controls the hot water heater. since the breaker won't reset, the problem lies in the control unit for the hot water unit.

First a question. Did you fill the water heater until water ran freely at the hot taps.
If not you may have had an air pocket and blown an element. Water heaters will
always be shipped with the ECO in the reset position. The reset is a RED button
located under the upper cover for the thermostat. Shut off breaker to water heater
and remove this cover, and the fiber glass, then push the reset. Replace the fiberglas
and the cover securely and turn on power. You should actually hear the heater in most
cases. Remember that it takes about 45 minutes for a full tank of hot water from startup.

Electric water heater is not making hot water.

That gives 4 suspects.

1) Breaker is not delivering 240V to water heater on both legs.
Open following link for checklist troubleshoot.
http://waterheatertimer.org/Test-electricity-to-water-heater.html

2) Upper thermostat ECO reset button has tripped. Open top cover and push in reset button. Put insulation and cover back so thermostat not exposed to cooler air. If problem persists, replace both thermostats.
http://waterheatertimer.org/How-to-replace-thermostat-on-electric-water-heater.html

3) Upper element is bad. If upper element goes bad, the tank will not have any hot water, even if lower element is good.
http://waterheatertimer.org/How-to-test-water-heater-element.html
http://waterheatertimer.org/How-it-works.html

4) Water heater is overheating and ECO reset is tripping.
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html

Add a comment for more free help.
Also take advantage of fixya expert assistance live.
For a price, expert works with you via e-mail while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

Electric water heater is not making hot water.

That gives 4 suspects.

1) Breaker is not delivering 240V to water heater on both legs.
Open following link for checklist troubleshoot.
http://waterheatertimer.org/Test-electricity-to-water-heater.html

2) Upper thermostat ECO reset button has tripped. Open top cover and push in reset button. Put insulation and cover back so thermostat not exposed to cooler air. If problem persists, replace both thermostats.
http://waterheatertimer.org/How-to-replace-thermostat-on-electric-water-heater.html

3) Upper element is bad. If upper element goes bad, the tank will not have any hot water, even if lower element is good.
http://waterheatertimer.org/How-to-test-water-heater-element.html
http://waterheatertimer.org/How-it-works.html

4) Water heater is overheating and ECO reset is tripping.
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html

Add a comment for more free help.
Also take advantage of fixya expert assistance live.
For a price, expert works with you via e-mai l while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

I had this same problem, which required a new heater. The thermostat tested fine. A bypass of the thermostat switch was attempted and the unit still would not work. The reset switch had never tripped to indicate a problem.

Several things to check. Amp draw to be within number on plate, if amp draw not correct check capacitor, should be within 5% of rating on cap.. If amp draw about right and cap reads good suspect faulty breaker. If amp draw high and cap. good check for leak at in-tank check valve. With pressure in tank remove hose at check valve spray soapy water. If check valve good, suspect reed valves leaking. If reeds are leaking the compressor will take longer than normal to fill and the discharge tube/air will get very hot. It is recommended to note the amount of time it takes to fill tank when unit is new and compare this as unit wears. Length of time to fill is an indication of how well unit is working. A combination of leaky valves and leaking fittings as well as leaking checkvalve will cause motor to overheat.

overheat stat , fan ,check little hose near fan for pinhloe best of luck