Question about Soleus 10,000-BTU Portable Air Conditioner with Dehumidifier/Heater - MAC10
This a new unit, 7/06.Air was a problem when it was to hot, manufacturer claims to much humidity, sold be a pump for next summer. Now the heat unit is constantly cutting off after fifteen minutes if I am lucky. Is there a chance these units are in need of recall. The one day the units heat system worked it was wonderful. The next day it started the constant shut offs, I push the reset, runs about 15 minutes or less, will not turn on without the reset. I am fearful this will cause a fire.
First of all I would make sure that you have it set up as instructed by the manufacturer guide or owners manual. If the plug is getting warm, replace the receptacle or try it in another outlet. Do not use an extension cord unless it is rated at the current that the unit is suppose to draw. If problem persist,contact Soleus International at firstname.lastname@example.org (888) 876-5387. They promise a 1 year warranty. http://www.soleusair.com/Consumer/index.htm If you are not satisfied with the unit and their warranty, contact the place you bought it from and try them. Report them to the BBB if still unsatisfied. Good luck. kstfas
Posted on Oct 23, 2006
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Hello Jim Hyde - Try pressing the reset button on the plug, if you haven't so already. If the unit continues to not heat up, contact a professional that works with your manufacturer to move forward accurately. Keep in mind that for some air conditioners the heating option is simply a supplement to help heat up a room but in most cases it will not completely heat up the entire room.
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Yes, the reset probably is tripped...push in the red button hard
Then turn it on and try it...
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