Question about Minolta 2430DL Color Laser Printer

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False media tray jam

The media tray appears fine. I just keep getting the error message that there is a media tray jam... who hsa time for this $%^*? anyway? Super frusterated. Anybody know how to help? Please?

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  • Anonymous Feb 19, 2009

    Same problem here, very annoying!!!

  • Anonymous Apr 30, 2009

    I have been getting the same message for two days. I think I discovered the problem - the mechanism that grabs the paper is missing, causing the machine to show a paper jam. I don't know the solution, but this is the cause of my media jam message.

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Clean take up roller, chack that the printer is trying to take the paper and lifts paper up.

Posted on Oct 14, 2009

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Jam in top 3015d


Sir/Madam

Occasionally, media becomes jammed during a print job. An error in the software program and a jam message on the printer control panel display indicate a media jam. To prevent a jam, see the following instructions:
  • Only print on media that meets HP specifications.
  • Only print on media that is not wrinkled, folded, or damaged.
  • Make sure that the printer is clean.
  • Make sure that the input trays are loaded properly and are not too full. See the start guide for more information about loading input trays.
When adding new media, always remove all of the media from the input tray and straighten the stack of new media. This helps prevent multiple sheets of media from feeding through the printer at one time, which reduces media jams

Clearing a media jam


CAUTION: Media jams might result in loose toner on the page. Use cold water to wash toner off of clothes, as hot water will permanently set the toner into fabric. To remove toner from hands, wash hands in cold water.
CAUTION: Do not use a sharp object, such as a pencil or scissors, to remove jammed media.
NOTE: When clearing jams, including jams in the output bin, always push the print-cartridge-door release to open the top cover, and remove the print cartridge. Keep the top cover open and the cartridge out until the jam has been cleared. Opening the top cover and removing the print cartridge relieves tension on the printer rollers, which makes removing jammed pages easier.


Push the print-cartridge-door release and open the top cover.
Figure 1: Pushing release and opening top cover

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Grasp the handle of the print cartridge and remove it. Set it aside.
Figure 2: Removing print cartridge


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CAUTION: To prevent damage to the print cartridge, do not expose it to light any longer than necessary. Place the print cartridge in a paper bag or other opaque container until it can be placed back in the printer.

With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the device.
Figure 3: Jammed media most visible


38cea87e-25d6-4cfb-86b2-bbc3d933d279.gif

When the jammed media is removed from this area, replace the print cartridge.
Figure 4: Replacing printer cartridge


47beeaaf-6bbe-4681-9d09-8b877270789e.gif
Press the supporting springs, and close the top cover.
Open the media input tray and remove any media from the tray.

359bf88b-3c84-4de1-861e-08b6fe39b01f.gif
Slide the media guides inward as far as they will go. Press and hold down the tabs inside the media input tray, and slide the media input tray out of the printer.
Figure 6: Removing media input tray


92329010-15d2-4a56-a894-eacfba561eac.gif

With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the device.
Replace the input tray into the device.
Figure 7: Replacing input tray


141b20dd-a71b-4e53-86c1-b5e589fa0d60.gif

After clearing the media jam, it may be necessary to shut down the printer, and then turn it on again.

NOTE: To add new media, remove all of the media from the input tray, straighten the stack of media after adding the new media, and then place the stack in the tray.
Clearing other media jams
CAUTION: Do not use a sharp object, such as a pencil or scissors, to remove jammed media.
If the media has jammed where it exits the printer, grasp the leading edge of the media and pull the media out through the output bin.
Figure 8: Removing jammed media from output bin


b9b1737a-16cc-4bd2-b9a7-77bad78ef641.gif

NOTE: If the printer is shut off before clearing the media jam, turn it on again, and then restart the printing or copying job.
Tips to avoid media jams
Make sure the automatic document feeder (ADF) media lever is in the correct position for the media being used. Slide it to the single-sheet setting (to the right) when scanning on thick media. Slide it to the multiple-sheet setting (to the left) when scanning on regular media.
Make sure that the input tray is not overfilled. The input tray capacity varies depending on the type of print media that is used.
Check that the input tray is securely in place.
Do not add print media into the input tray while the printer is printing.
Use only HP-recommended media types.
Do not let print media stack up in the output bin. The print media type and the amount of toner used affect the output bin capacity.
Check the power connection. Make sure that the power cord is firmly connected to both the device and the power supply box. Plug the power cord into a grounded AC power outlet.
Media jams occur in the automatic document feeder (ADF)

Occasionally, media becomes jammed during a copy, scan, or fax job.

A software error message indicates a media jam, and the Doc feeder jam Clear, Reload message appears on the printer control panel display to indicate a jam.
  • The ADF input tray is loaded incorrectly or is too full.
  • The media does not meet HP specifications.
Typical automatic document feeder (ADF) jam locations Input tray areas: If the page is sticking out of the input tray, try to remove it gently from the input tray without tearing the page.
Figure 9: Removing jammed media from input tray


ec9c59d7-7daf-42c3-ba56-dc15042f3605.gif

Output paths: If the page is sticking out of the output bin, try to remove it gently without tearing the page.
Figure 10: Removing jammed media from output bin


e710c656-d551-4439-940d-878a82196f67.gif

  • Intermediate location: If the page is sticking out of the input tray and into the output area, see "To clear a media jam from the automatic document feeder (ADF)" below for instructions.

Automatic document feeder (ADF) media lever If a thick media is being used, slide the media lever to the single-sheet setting (to the right). Load a single sheet of media into the ADF.
When the copying, scanning, or faxing jobs are complete, slide the ADF media lever back to the multiple-sheet setting (to the left).
Clearing a media jam from the automatic document feeder (ADF)
  1. Using both hands, pull the printer control panel door toward you.
    Figure 11: Opening printer control panel door.
c5ce49eb-752a-4d44-bf67-99b4b9a44cc5.gif

  1. Remove any jammed media. Figure 12: Removing media
0cf6dfd4-a8b2-4153-8e19-52b3105abfda.gif

NOTE: Use only your hands to remove jammed media. Using other objects can damage internal parts.
Make sure that all of the pieces of media are removed, and then close the printer control panel door.
Figure 13: Closing printer control panel door


375c734d-e4be-4fed-b8ec-47628408dd9f.gif

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Feb 13, 2014 | HP LaserJet Enterprise P3015d BW laser...

1 Answer

Media jam fuser


replace the fuser unit. and replace the transfer roller and belt,

Jan 30, 2014 | Konica Minolta Magicolor 2530 DL Laser...

1 Answer

HP 3005dn Printer Tray 1 paper jam error


If message in display panel reads [13.XX PAPER JAM [LOCATION]]Media is jammed at the specified location (and possibly at other locations). If the message persists after all jams have been cleared, a sensor or sensor lever might be stuck or broken.
Soln.
For all jam messages, do the following: 1. Remove jammed print media from the specified location. Check the entire paper path for other pieces of media in the path. 2. Open and close the top cover to clear the message. 3. Check sensors and flags in the paper path for proper operation.

For message 3.0 PAPER JAM [LOCATION]
means
A non-specific paper jam occurred.
Soln
1. Remove jammed media from the specified location. 2. Verify the paper tray is fully closed. 3. Inspect and/or replace the feed and separation rollers. 4. Ensure there is no obstruction in the path, such as a torn piece of paper. 5. Open and close the top cover to clear the message. 6. Check sensors and flags for proper operation.

For more help check yhis site

http://www.printertechs.com/tech/error-codes/error-codes-0-19.php

Nov 26, 2010 | HP LaserJet P3005n Printer

1 Answer

Brother MFC-8840D printer w/false paper jam indication.


With my Brother 8840D I have had paper jams that when cleared would not delete from the display nor would the machine operate until I unplugged the machine for around eight hours. I guess it is a sort of reset or reboot.

Jun 06, 2010 | Brother MFC 8840D All-In-One Laser Printer

1 Answer

Says Paper Jam but ther is no paper jam


It appear from here that the exit sensor may be dirty and you can use canned air and blow it out.

You may also be missing the paper out sensor that is located at the bottom of the printer oposite of the paper tray when you pull it out. When the flag arm has fallin out, it will give a false paper jam error when the last sheet has printed from the tray, not knowing or detecting that the tray is now empty.

Jul 02, 2009 | HP LaserJet 4 plus Printer

2 Answers

Toshiba estudio 200 keeps having false paper jams where are paper sensors located?


its not the paper sensors you need to get to its the feed rollers,which will be above the paper tray near either the left or right side of machine. clean those with glass cleaner. if they appear smooth in any way they should be replaced, keep old ones to compare. what you are referring to as false jams we in the copier world call the "ghost jams"

May 08, 2009 | Toshiba Estudio 200L Copier

4 Answers

Error message keeps appearing "paper jam in tray 2" although there is definitely no paper jam.


If you did not get ALL the jammed sheet out, there is still a small piece of paper in there somewhere, probably covering a sensor or micro switch. Get a torch and look carefully. If you don't find anything you may need to disassemble the printer to find it.

May 02, 2009 | HP LaserJet 2300dn Printer

1 Answer

Error Message: Lightning Bolt A


Remove the tray and check the wire you mentioned, that it is connected to the paper end sensor.
Probably the paper end sensor has its plastic legs broken.
If so, replace the paper end sensor and you will solve the error message.

Good luck and please rate me, thanks.

May 20, 2008 | Ricoh Aficio 1515MF All-In-One Laser...

3 Answers

I get a Media Jam Message


Hey folks! This solution worked for my "media jam tray 1" problem! Just took out paper, pushed down @ back of tray, reloaded paper, and bingo! Now to use some air to blow out any dust.
Thank you

Mar 23, 2008 | Konica Minolta magicolor 2300DL Laser...

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