Question about Acer Aspire 5610-4648 Notebook

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Acer Crystal Eye Webcam

When I first bought my laptop, the camera worked perfectly fine. Only a couple of weeks later, I noticed that my camera had loads of horizontal lines going across it. I've tried to change the settings and everything but I can't fix the problem. Above is an image (with the thumb over the webcam) and you can see all the lines on it. Does anyone know what this is??? Or could it just be something to do with the light? Please help!!!!

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Lines usually means cable related issue, bad connection on the motherboard or bad camera itself. One possibility it's software is that you did a windows update and replaced the original driver with a generic from windows update. If you;

1. Right click my computer on the desktop and go to properties.
2. Select the system tab.
3. Select device manager button.
4. In the list of devices you should have an imaging devices and you want to expand that by hitting the plus next to it.
5. Right click the appropriate device (will say camera, web cam, something) and tell it to roll back the driver.

Either you don't have a previous driver and what I stated in the first paragraph is the problem, OR it will roll back to the previous hardware install and reboot the system to a working web cam.

Posted on Nov 09, 2008

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