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The messages unable to print, unable to clean, unable 36, error 46 and error 32 are all print head errors.
1. Remove all the ink cartridges from the machine 2. Clean the contacts on the cartridges as well as inside the machine itself with a small amount of warm water or alcohol on a cotton swab until no ink comes off on the swab.
Note: if any of the other cartridges are low, empty, leaking or bulging replace them
3. Then turn off the machine and unplug it for 70 seconds 4. Plug it back it and wait for the insert cartridges message 5. Insert the cartridges and check to see if the problem is still there. If it is it means the print head has failed and in order to fix this the print head inside the printer needs to be replaced. The print head is the part of the printer that puts ink from the cartridges onto the page
Unfortunately this can sometimes cost more to replace then the machine itself.
I am having the same problem with my MP780 mine started doing the same thingafter deciding to use Calidad inks the large black ink leaked into the yellowink (stick to canon inks).
What I have done so far with no success - Replaced the ink cartridges with new ones supplied by Calidad, still the sameproblem. Removed and cleaned the print heads manually and to my surprize after soakingin warm water and multiple cleanings for over 1hr black ink is still coming outof the yellow ink head. I still get the same message after all I have tried...
One thing I did manage to do is prime the yellow ink and got it flowing throughthe head again but it's still mixed with black... I wonder if you may have runout of magenta and dried the head...
Try priming the magenta ink by removing the head (don't touch or wet the metalcontacts at the rear, the ink heads are on the bottom) place on a clean lintfree cloth (or I just used damp tissues then dry tissues) you should get onelong black strip and two cyan, two magenta and two yellow strips on the tissue,if you do not then try priming by replacing the magenta cartridge and gentlypumping the cartridge up and down repeat until you get the ink flowing.
Replace the head and cartridges, press ok, turn the printer off then reset.
Let me know if it works or if you come up with another solution that works as Iam still trying to figure out how to fix mine.
If the error message is only "magenta/cyan low", it doesn't cause any error. The low message stays after replacing ink cartridges if they're replaced too early (before they're indicated as actually empty), it doesn't cause the printer to not work.
However, some other problem might be faulty, or there might be another error message. Try emptying printer queue and print from Ink Management -> Menu/set (twice) to check wether the problem is with communication from pc or if the printer actually is unable to print.
My color has not worked well in the past few months. Now I get the message Unable to Print, Use Troubleshooting and rountine maintenance chapter in user's manual. I've tried everything it told me. I've removed all ink cartridges and left them upright (they are ALL brand new) and cleaned all the ink ports. I've cleaned the machine several times. It's told me there's no ink cartrige, I've replaced them, turned the machine off and on, unlplugged, etc. Then go to print and I get the same message again and it won't print. The machine is almost 2 years old and has worked fine until about 6 months ago when the magenta stopped working all together. Now this. Any help? Thanks.
You can remove magenta & double check that some tape was not left behind on the contacts. Take a clean ragg & dampen it with alcohol. Clean the ink cartridge's (copper contacts & inside the the ink carrige). Re-install the magenta, (tight fit). Power off the printer. Wait a few seconds & power it back up. If it fails a second time with no other errors. Like the above. Than the magenta may be defective. Have a recipt? Return it for a replacment.
The waistinktank has to be replaced.
DO NOT only reset the code but change the waistinktank!
Otherwise ink will flow into the machine and will cause serious damages!!!!!!!!
See link how to do that: