Question about Brother MFC 210C All-In-One InkJet Printer

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Unable to clean message

Afer installing a new magenta ink cartridge, the printer started cleaning automatically thn the "unable to clean message appeared".

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  • darraghfarm Nov 11, 2008

    Tried this but it did not work

  • Anonymous Mar 25, 2014

    unable to clean new ink cartridge

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Remove the ink, turn off the printer. restart the printer then reinstall the ink

Posted on Nov 11, 2008

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Hi I have Brother dcp 350 printer. I have the error 46 unable to print/clean i cant get the printer back to normal functions. I have change the inks (all) and I am still get the same error message 46....


The messages unable to print, unable to clean, unable 36, error 46 and error 32 are all print head errors.

1. Remove all the ink cartridges from the machine
2. Clean the contacts on the cartridges as well as inside the machine itself with a small amount of warm water or alcohol on a cotton swab until no ink comes off on the swab.

Note: if any of the other cartridges are low, empty, leaking or bulging replace them

3. Then turn off the machine and unplug it for 70 seconds
4. Plug it back it and wait for the insert cartridges message
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Unfortunately this can sometimes cost more to replace then the machine itself.

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"wrong cartridge"- Printer is giving us a "wrong


Hi Sherri

I am having the same problem with my MP780 mine started doing the same thingafter deciding to use Calidad inks the large black ink leaked into the yellowink (stick to canon inks).

What I have done so far with no success -
Replaced the ink cartridges with new ones supplied by Calidad, still the sameproblem.
Removed and cleaned the print heads manually and to my surprize after soakingin warm water and multiple cleanings for over 1hr black ink is still coming outof the yellow ink head.
I still get the same message after all I have tried...

One thing I did manage to do is prime the yellow ink and got it flowing throughthe head again but it's still mixed with black... I wonder if you may have runout of magenta and dried the head...

Try priming the magenta ink by removing the head (don't touch or wet the metalcontacts at the rear, the ink heads are on the bottom) place on a clean lintfree cloth (or I just used damp tissues then dry tissues) you should get onelong black strip and two cyan, two magenta and two yellow strips on the tissue,if you do not then try priming by replacing the magenta cartridge and gentlypumping the cartridge up and down repeat until you get the ink flowing.

Replace the head and cartridges, press ok, turn the printer off then reset.

Let me know if it works or if you come up with another solution that works as Iam still trying to figure out how to fix mine.

Good luck

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2. Print a diagnostic page and clean print heads, using the printer cleaning utility:
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Repeat if needed.

3. If this still doesn´t solve you problem, try resetting the printer and manually cleaning the cartrigdes as advised in this FAQ:
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If the error message is only "magenta/cyan low", it doesn't cause any error. The low message stays after replacing ink cartridges if they're replaced too early (before they're indicated as actually empty), it doesn't cause the printer to not work.
However, some other problem might be faulty, or there might be another error message. Try emptying printer queue and print from Ink Management -> Menu/set (twice) to check wether the problem is with communication from pc or if the printer actually is unable to print.

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