Logitech QuickCam Pro 5000 Personal Web Camera
Problem for Logitech QuickCam Pro 5000 Personal Web Camera

Camera is not working




By vansuecroy on Oct 23, 2006

" "
I would be very grateful for help. I have just purchased a Logitech QuickCam Pro 5000 and whilst installing the software, at the point where it asks for the USB cable to be inserted, a dialogue appeared saying "no camera detected" (we have tried various USB ports). Conversely, balloon messages appeared at the bottom of the screen saying that devices had been detected. When I use Skype the camera does not turn on, nor does the sound come through the head-phones.

Same Problem

Feb 04, 2009

-   I would be very grateful for help. I have just purchased a Logitech QuickCam Pro 5000 and whilst installing the software, at the point where it asks for the USB cable to be inserted, a dialogue appeared saying "no camera detected" (we have tried various USB ports). -   b_jayesh10

Jan 28, 2009

-   why would a lifecam work and suddenly the sound doesn't work and then later the picture doesn't work either -   Guest

Jan 01, 2009

-   my webcam isnt working it says "sorry, you have no video capture hardware" i try everything i try unistalling it and restarting my computer and everything when i reunistall it. it say the registered version does not display this message so i click ok then i click setup and it loads then it just goes back to the regular sceen i know this aint the same problem like yours but i need mines fix!-   shaynajake

May 27, 2008

-   when i click on yahoo webcams says camera not connected -   Guest

Apr 22, 2008

-   TEST-   Guest

Best Solution

posted on Oct 23, 2006
Helpful)

sandrew

Rank: Wiz  Logitech Expert
Rating: 83%, 5937 votes
This sometimes happens with the cd driver, uninstall your driver first, the try loading this driver http://www.logitech.com/index.cfm/downlo...

Just check that when Windows says device is detected, see if it actually states your camera make and model, then says, your hardware is installed and ready to use, and NOT your hardware is installed but may not work correctly.

If you still have problems, see this page, as there are a few workarounds.

http://logitech-en-amr.custhelp.com/cgi-...
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Solution #2

posted on Jan 26, 2007
Very Helpful)

todorova

Rank: Apprentice 
Rating: 100%, 1 votes
web

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Solution #3

posted on Jul 09, 2008
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
im having the same problems, and the drivers you listed (the guy above) just links to the selection page, sort your links or at least test them..

this cameras drivers are a crock of ****

Solution #4

posted on Jan 19, 2007
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
One of the USB devices attached to this computer has malfunctioned,and windows does not recognize,I droped it

Solution #5

posted on Jan 02, 2007
Not Rated)

sultanozel

Rank: Apprentice 
Rating: 0%, 0 votes
I have got Logitech pro 5000 webcam...I use the usually with windows live messengar.But Sound is so poor,some echo back side..And actially I have so important error message.If I use to webcam on the messanger after little time my computer give blue error screen..
This problem should be cause from the voice.please can you help us...
thank you..
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9 Other Users Have The Same Problem - Continued

Comment by drgmradrian, posted on Mar 07, 2008

i have not image, not detected,

Comment by Emma H, posted on Feb 15, 2008

I am trying to install this webcam on an iMac OSX .5.1 Leapord. I have been told by tech support that I should be able to just plug it in and play. I have connected it to the USB. There is no sign of power on the camera at all. Neither does the Mac indicate it has detected it. Please help.

Comment by cherribam1, posted on Dec 27, 2007

the drivers will not install on vista

Comment by RONJAN, posted on Nov 07, 2007

CANNOT DETECT CAM - AND OTHER PROGRAMES SHUT DOWN - RELOAD WEBCAM FROM ON LINE -NEXT DAY SAME ISSUE AGAIN - TRIED SERVERAL TIMES -SAME THING .

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