Question about Logitech QuickCam Pro 5000 Webcam

5 Answers

Camera is not working

I would be very grateful for help. I have just purchased a Logitech QuickCam Pro 5000 and whilst installing the software, at the point where it asks for the USB cable to be inserted, a dialogue appeared saying "no camera detected" (we have tried various USB ports). Conversely, balloon messages appeared at the bottom of the screen saying that devices had been detected. When I use Skype the camera does not turn on, nor does the sound come through the head-phones.

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  • 7 more comments 
  • RONJAN Nov 07, 2007


  • cherribam1 Dec 27, 2007

    the drivers will not install on vista

  • Emma H Feb 15, 2008

    I am trying to install this webcam on an iMac OSX .5.1 Leapord. I have been told by tech support that I should be able to just plug it in and play. I have connected it to the USB. There is no sign of power on the camera at all. Neither does the Mac indicate it has detected it. Please help.

  • drgmradrian Mar 07, 2008

    i have not image, not detected,

  • Anonymous Apr 22, 2008


  • Anonymous May 27, 2008

    when i click on yahoo webcams says camera not connected

  • shaynajake Jan 01, 2009

    my webcam isnt working it says "sorry, you have no video capture hardware" i try everything i try unistalling it and restarting my computer and everything when i reunistall it. it say the registered version does not display this message so i click ok then i click setup and it loads then it just goes back to the regular sceen i know this aint the same problem like yours but i need mines fix!

  • Anonymous Jan 28, 2009

    why would a lifecam work and suddenly the sound doesn't work and then later the picture doesn't work either

  • b_jayesh10 Feb 04, 2009

    I would be very grateful for help. I have just purchased a Logitech
    QuickCam Pro 5000 and whilst installing the software, at the point
    where it asks for the USB cable to be inserted, a dialogue appeared
    saying "no camera detected" (we have tried various USB ports).



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Posted on Jan 26, 2007

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This sometimes happens with the cd driver, uninstall your driver first, the try loading this driver,CRID=1794,contentid=11022. Just check that when Windows says device is detected, see if it actually states your camera make and model, then says, your hardware is installed and ready to use, and NOT your hardware is installed but may not work correctly. If you still have problems, see this page, as there are a few workarounds.

Posted on Oct 23, 2006


Im having the same problems, and the drivers you listed (the guy above) just links to the selection page, sort your links or at least test them..

this cameras drivers are a crock of ****

Posted on Jul 09, 2008

One of the USB devices attached to this computer has malfunctioned,and windows does not recognize,I droped it

Posted on Jan 19, 2007

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I have got Logitech pro 5000 webcam...I use the usually with windows live messengar.But Sound is so poor,some echo back side..And actially I have so important error message.If I use to webcam on the messanger after little time my computer give blue error screen.. This problem should be cause from the voice.please can you help us... thank you..

Posted on Jan 02, 2007

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Posted on Jan 02, 2017

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SOURCE: logitech quickcam pro 5000

Try re installing the drivers as that is what will enable the video effects or better still try a similair thing within windows movie maker 2 and see if all goes to plan.

Posted on Feb 12, 2007

  • 1 Answer

SOURCE: Message is that camera is not connected.

camera is connected

Posted on Feb 18, 2009

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open up the control pannel for the microphone and turn the volume up and re train the microphone. If you have forgottent how to do this please post here and I will walk ypu tjrew it step by step.

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Hi .
Had same problem:
uninstall quickcam 5000 v11.50 drivers.
install quickcam 4000 v10.51 .
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Logitech QuickCam Pro 5000 using Vista

Assuming you installed the Vista driver and not the generic driver in windows, you would also have to set up the sound in the individual IM programmes. If you have installed the driver but accidently let the pc use a generic one, uninstall the camera software and download this driver and install, ensuring that wherever you download it to is where windows looks for the correct driver.,CRID=1794,contentid=11022 If you still have no luck, try using the xp driver that will probably be on the cd rom you got with the cam. Lastly, not all camera makes perform correctly on all makes of pc, it's hit and mis so if the cam does not work under any circumstances, return to the retailer and exchange for a different make.

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