Question about HP Office Equipment & Supplies

6 Answers

My new HP Officejet J6450 Will not scan. It tells me I have no scan option. What is the problem?

Posted by on

6 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Expert
  • 94 Answers

First, you need to install the software for your printer for it to scan. Make sure to run the CD on your computer so that it will help you configure it.

Posted on Nov 08, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Expert
  • 90 Answers

Seems all the function are not installed correctly.

Please reinstall it if you have the DISK for printer.

Otherwise please visit the official HP website using this link:

Hp Officejet J6450

Download the exact driver of your printer and choose correct operating system, then during installation plug off printer from PC and do plug when promted to do so

Hope it will help you!

Posted on Nov 08, 2008

  • Puneet Jain
    Puneet Jain Nov 08, 2008

    Also check out if the HP Solution Center is present on your All Program list.

    After opening it you can trace the Scan option if any error shows let us know we will Fix it Out.


×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • HP Master
  • 6,487 Answers

Make sure all the software are installed to your computer including the software for teh scanning part of this multi function printer, you can go to control panel and check it under scanners and cameras the printer should be there but if not you need to run the setup cd again for that device to completely installed all the software.......

Posted on Nov 08, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • HP Master
  • 13,433 Answers

On a windows computer Open the device software, select settings, select scan settings and preferences, then select from the available options and make your selections try again
if this is not helpful drop a comment with a add a comment feature and let me know

Thanks
Ekse

Posted on Nov 08, 2008

×

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

    Champion:

    An expert who has answered 200 questions.

  • Expert
  • 347 Answers

Hello kengailbeach.

Did you already instaled the driver (software) of your printer on your computer?

Posted on Nov 08, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • HP Master
  • 19,396 Answers

Reinstall the printer software, it is not installed with the full features.

Posted on Nov 08, 2008

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hp j6450 will not start after power failure


Sounds like the printers mainboard died.

Jun 06, 2012 | HP Officejet J6400 series

1 Answer

I just bought a new HP Officejet 6500 Wireless All-in-One Printer - E709n. When I try to scan, it tells me I have no scan options. What do I do?


If you're using Vista, I had the same problem. To scan, go to MS Paint and choose "file" and "from scanner or camera" then save the file it scans. That worked well for me, as a go-around for Vista. Hope this helps! Lisa

Nov 10, 2010 | HP Officejet 6500 Wireless All-in-One...

1 Answer

HP OfficeJet 7210 scanner does not work "no sc an options you have to install or run device software"


The scan options are on your computer, you need to have HP scanning software running to tell the scanner how to scan the document where to send it and how to save it. No options means the scanned image would have nowhere to go.

Jan 29, 2010 | HP Officejet 7210 All-In-One InkJet...

1 Answer

I can't seem to scan from my officejet j4540 it states no scan option refer to documentation to troubleshoot. I don't have my manual.


The scan options are in your computer, you need to have HP scan software running before it will scan This tells the scanner how to scan, what it's scanning, and where to send the image and how to save it.

Jan 08, 2010 | HP OfficeJet J4580 All-In-One Laser...

3 Answers

Its telling me no scan option


hi,
HP Officejet 5610 All-In-One InkJet Printer has few common problems. Such as Driver CD lost,Scanner does not work, Connection problem etc. For find all these software solution just clickhere....

733bedd.jpg8d0783d.jpg

http://www.hp.com/printer/prob676ijt65/solution

ab1

Jul 16, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Solution center does not detect an hp printer and closes


Make sure the printer is on and connected to the computer.
If that doesn't help then the best is to reinstall the software for the printer.
First uninstall from Add/Remove programs in control panel and then reinstall it using the CD that came with it.

Jul 16, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

Why does my HP Officejet J6450 All-in-one print pages from the last (page3) to the first (page 1)?


from windowsopen control panel from start button then go to printers then right click on the name of your printer and then go printing preference a new window will open up and then go to the advance tab then go to layout options and then select page order as FRONT TO BACK

Jul 08, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

No Scan Options


hi,
HP Officejet 5610 All-In-One InkJet Printer has few common problems. Such as Driver CD lost, Scanner does not work, Connection problem etc. For find all these software solution just click here....
237c944.jpg

http://www.hp.com/printer/prob676ijt65/solution

alkkk-3

Jul 01, 2009 | HP Officejet 5610 All-In-One InkJet...

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

29 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...