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Problem with water delivery

Water is not dispensing through the door and the ice maker is not making ice. Water is being supplied to the refrigerator. The refrigerator is approximately 10 years old. It is a GE Profile 21 Side by Side. The numbers from the back are TPX21 BRXA BB. I am assuming the water valve has failed, but want to make sure this is the most likely problem or that there are other systems to check to determine the problem with the water.

Thanks.

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  • c-biv Apr 21, 2009

    I have the same problem. Water is flowing to the water valve, but I get no water delivery to the door nor the ice maker.

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I used a web site that does not charge for advice.

Posted on Nov 11, 2008

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1 Answer

Ice maker works but no water out of water dispenser?


Hi
You have not supplied the make or model of your fridge and so I can only offer a generic response.
Most ice-makers, chilled water dispensers are reliant upon a water stop valve that make a distinctive click when operated.
Does it click when you dispense water?
If not, then assuming the ice dispenser works (indicating the activate button is working), then the water valve has possibly failed (or less likely the wiring somewhere in between).

Dec 15, 2013 | Refrigerators

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No ice being made. The water is not eing supplied to the ice tray. The water dispenser in the door is working fine.


Well since water is making it to your door the line itself is functioning. You might want to check and see if the fill tube to the ice maker is frozen. Also try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear. If it does then the ice maker is at fault.

Mar 19, 2011 | Refrigerators

2 Answers

Ice maker does not make ice anymore. appears the tray is not filling with water. door water dispenser is still working


Try swapping the wires on the dual water inlet valve. It’s on the back where the water supply comes in. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips.

Apr 24, 2010 | LG LRFD25850 French Door Refrigerator

1 Answer

It makes no ice cubes, but water still comes through door dispenser. Why? There appears to be no water getting to the ice making mechanism, however water is still coming out the door dispenser.


Is the freezer cold enough? Should be close to 10 degrees.
Is there water or ice in the ice mold? If not put water in it and see if it dumps the ice after it’s frozen. If there is ice, lift the cut off arm and let it drop to see if it will start.
If it does dump the ice but don’t refill with water.
Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze. You can take the water line off the valve and watch to see if it drips.

Nov 05, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Water is not being dispensed to the ice maker


the small pipe that supplies water to it has ice built up in side of it, you can get some hot water and a towel and wet it with it intel ice melts.

Dec 10, 2008 | Kenmore 55612 / 55614 / 5561 / 655619 Side...

1 Answer

Amana Side-by-Side Fridge Model SBD21VPSE Problem started when water stopped flowing from in-door dispenser and ice maker stopped making ice. I emptied fridge and freezer, left unit off for several...


If there is a reset button on your ice maker try pushing it. Many ice makers have two holes for reset. A general rule of thumb is if the ice maker fingers are stopped in a slightly vertical position then your ice maker unit is working. If the fingers are stopped anywhere else then it needs some sort of attention or replaced. Make sure there is water, or ice in the ice maker tray, if not then the problem is with water supply.

Nov 29, 2008 | Refrigerators

1 Answer

In door ice dispenser does not work but the water dispenser does.


check to make sure there is water or ice in your ice maker tray. If none then problem is usually a water supply issue to the ice maker. Behind the frig are the water supply inlet valves. One is for the water dispenser in the door. THe other is for the ice maker. However when one goes bad they both are replaced as one unit. Also Check position of fingers in ice maker. If not in a vertical position then try to reset the ice maker unit and worse comes to worse, replace it with a new one.

Nov 19, 2008 | Whirlpool Gold White-on-White 21.9 cu. ft....

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Water won't dispense from side by side fridge


check for water at bottom of door going in, if there water line in door or tank in door freezing. only fix to replace door. ck with dealer to get fixed under warranty

Jun 11, 2008 | Refrigerators

1 Answer

Ice maker not getting water after changing filter


Check the following:
 Is the freezer door closed completely?
 Is the ice storage bin installed correctly?
 Is there ice in the storage bin?
 Has the ice frozen in the storage bin?
 Is ice stuck in the delivery chute?
 Has the wrong ice been added to the storage bin? Use only
cubes produced by the current ice maker.
 Has the ice melted around the auger (metal spiral) in the
ice bucket?
Dump the ice cubes and clean the ice storage
bin.
 Is the ice dispenser stalling while dispensing “crushed”
ice?
Change the ice button from “crushed” to “cubed.” If
cubed ice dispenses correctly, depress the button for
“crushed” ice and begin dispensing again.
 Has the dispenser arm been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.

The ON/OFF switch is located on the top right side of the freezer
compartment.
To turn the ice maker on, slide the control to the ON (left) position.
To manually turn the ice maker off, slide the control to the OFF
(right) position.
NOTE: Your ice maker has an automatic shutoff. The ice maker
sensors will automatically stop ice production, but the control will
remain in the ON (left) position

REMEMBER:
 Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
 The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well
maintained

The Dispenser Lock (on some models)
Your dispenser can be turned off for easy cleaning or to prevent
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the product, to
the ice maker, or to the dispenser light. It simply deactivates the
dispenser levers. The ice and water dispensers will not work.
Style 1: Press the LOCK BUTTON to lock the dispenser. Press the
UNLOCK button to unlock the dispenser.
Style 2: Press and hold the LOCK OUT button to lock the
dispenser. Press and hold the LOCK OUT button a second time to
unlock the dispenser.

http://www.ajmadison.com/ajmadison/itemdocs/2261717.pdf

May 15, 2008 | Whirlpool GS5SHAXN Side by Side...

1 Answer

Side by side refrigerator


The ice maker is not producing ice or not enough ice

 Refrigerator connected to a water supply and the supply
shutoff valve turned on?
Connect refrigerator to water
supply and turn water shutoff valve fully open.
 Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
 Ice maker turned on? Make sure wire shutoff arm or switch
(depending on model) is in the ON position.
 New installation? Wait 24 hours after ice maker installation
for ice production to begin. Wait 72 hours for full ice
production.
 Large amount of ice recently removed? Allow 24 hours for
ice maker to produce more ice.
 Ice cube jammed in the ice maker ejector arm?
Remove ice from the ejector arm with a plastic utensil.
 Reverse osmosis water filtration system connected to
your cold water supply?
This can decrease water pressure

OR
The water dispenser will not operate properly

 Freezer door closed completely? Close the door firmly. If it
does not close completely, see “The doors will not close
completely.”
 Refrigerator connected to a water supply and the supply
shutoff valve turned on?
Connect refrigerator to water
supply and turn water shutoff valve fully open.
 Is the water pressure at least 30 psi? The water pressure to
the home determines the flow from the dispenser. See “Water
Supply Requirements.”
 Kink in the home water source line? Straighten the water
source line.
 New installation? Flush and fill the water system.
 Water filter installed on the refrigerator? The filter may be
clogged or incorrectly installed.
 Is a reverse osmosis water filtration system connected to
your cold water supply?

GOOD LUCK TO YOU!!! LET ME KNOW IF THIS SOLVED YOUR PROBLEM

Jan 31, 2008 | Whirlpool ED2FHEXN Side by Side...

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