Question about ATI RADEON 9800 PRO (256 MB) Graphic Card
During bootup i get an error message that says "you have not connected the power extension cable to yoru radeon 9800 video card"
i do not have the getting started guide and was looking for one on-line
I had the same problem today with my Radeon 9800 Pro. In my case, when I removed the 9800 card to check it out (posts elsewhere suggest a power supply issues causing a burnt out pin4 on the molex), I noticed the heat sink was loose. As I could see no other problems, I tightened up the two securing bolts, replaced the card ... and bingo! The PC boots, no red error message and the monitors are fine.
Posted on Nov 03, 2009
The error means that you do not have a power cod connected on the card or the power supplied by the PS is not enough for the card to run.
Remove power from the parts in the PC that you are not using anymore and try to reinstall the card.
worst case is getting another power supply about 600 watts
Posted on Nov 08, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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