Question about Emerson EWR20V4 DVD Recorder/VCR

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Unit will not start or load disc

First the power light goes out after 2 seconds but unit is still on. Second, on screen you see the disc loading bar. When it gets to about 90% the unit cuts off. Third, when you press the disc load button, the tray comes out half way at the most and then goes back in. Fourth, the unit will not laod a VHS tape at all. Fifth, with unit "off", the fan comes on from time to time randomly (30 to 120 minutes between start-ups) 1. tried cutting all power , wait 30 min. , then reconnect. no good 2. tried putting in firmware disc that came with uint. no good 3. tried funai web site. no good before this crash, the unit had started to not want to load disc. had to load at times twice before it would read the disc. Please help.

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Try opening up unit and using canned air and blow it out - sometimes simple dirt causes things like this While inside glance and see if you don't have some old tape or bits of labels that have come off and are anywhere inside that might be hanging the various working areas. Try using cd cleaning disk and vhs cleaning tape Without seeing this not sure what is causing it but may be something simple like the dust or pieces of label causing problems or the little rubber "tires" and other rubber components having gotten stretched out and slipping.

Posted on Jun 08, 2007

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Posted on Jan 02, 2017

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There are mainly three motors for most of the DVD players. One to spin the disc we insert in, other to load the laser pickup unit to-and-fro inside it to read the disc and an other one to load the tray mechanism 'in-out'. According to your description, the disc spins inside, and you can hear its spin. So motor which spins the disc has no trouble at all I should say. Then comes to the second motor that moves the laser assembly inside it. If it do not work, the laser pickup unit won't move and no reading will take place and 'No Disc' display will be the result. The last chance is with Laser Pickup Unit itself. Just get this unit repaired by any well experienced service technician or by the authorised service center, because, there are special tools to open this unit. As it is a compactable one, more care should be given to it while repairing. Suspect the second motor I described earlier, and the Laser Pickup Unit. OK.

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My brother had the same problem with his machine. On doing some research online I came across this site:

http://www.acerpanam.com/synapse/forms/portal20.cfm?website=AcerPanAm.com&siteid=7117&areaid=2&formid=3390#results

It gave the following 2 solutions to the problem. The first one workedfor a while but then we had to try the second and this seems to havesolved the problem.

Solution 1
ssue
No Power or Will not boot
Solution
If the unit will not turn on and has no power:
  1. Verify that the power cord is plugged both into the unit and an electrical socket.
  2. If it is plugged into a power strip or surge protector verify that the power strip or surge protector is turned on.
  3. Try another power outlet.
  4. Unplugthe power cable from the unit, hold the power button on the unit downfor 30 seconds. Release the power button and plug the power cord backinto the unit. Try to turn it back on.
If the unit has power but does not boot into Windows:
  1. Turn the unit off and unplug the power cord from the unit.
  2. Hold the power button on the unit down for 30 seconds.
  3. Release the power button and plug the power cord back into the unit.
  4. Turn the unit on.

Solution 2
Issue
Recovery media and Restoring a system to factory load
Solution
Acersystems ship with eRecovery Managr, which facilitates the creation ofRecovery media (CDs or DVDs) so the system may be restored to theoriginal load in the event of unrecoverable issues.
How to Make Recovery Media
  1. Click on Start, then All Programs, then Acer Empowering Technology.
  2. Click on Acer eRecovery Management.
  3. If prompted to create a password, create a password and hint.
    Do not lose this password.
    If asked for a password, enter the previously set password.
  4. When the Acer eRecovery Management loads, click the button labeled Burn Disc.
  5. Click Create Factory default disc.
  6. Follow the instructions and put in the required Blank DVD or Blank CD media to make a set of Recovery Media Discs.
How to Recover your system from within Windows
  1. Click on Start, then All Programs, then Acer Empowering Technology.
  2. Click on Acer eRecovery Management.
  3. If prompted to create a password, create the password and hint
    Do not lose this password.
    If asked for a password, enter the previously set password.
  4. When the Acer eRecovery Management loads click the button labeled Restore.
  5. Click on Restore system to factory default.
  6. The unit will restart and start the restore.
    It should state "Please wait a moment..." with the Acer logo in the upper left hand corner.
  7. At the eRecovery Management menu it will ask you how to restore.
    Click on the restore option you would like to use.
How to recovery your system from bootup
  1. Locate the Alt key, to the left of the space bar, and F10, on the top row of keys.
  2. Power the system on.
  3. When the system is powered on, tap the Alt and F10 keys together at the same time when the Acer splash screen appears.
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  5. Click on the restore option you would like to use.

We used the recovery from bootup version.

I hope this helps you.

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FYI - This might damage the unit, but if you really need to get that DVD out then you can try this at your own risk!

Try unpluging the unit, then plug it back in and press the power button and a split second later press the eject button. This all needs to be done quickly otherwise the unit will try to load the disc.

Or

You can try letting the unit load the DVD. When the unit says "Please eject disc. Playback feature may not be avalible on this disc," press the eject button.

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1 Answer

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