Question about Emerson EWR20V4 DVD Recorder/VCR

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Unit will not start or load disc

First the power light goes out after 2 seconds but unit is still on. Second, on screen you see the disc loading bar. When it gets to about 90% the unit cuts off. Third, when you press the disc load button, the tray comes out half way at the most and then goes back in. Fourth, the unit will not laod a VHS tape at all. Fifth, with unit "off", the fan comes on from time to time randomly (30 to 120 minutes between start-ups) 1. tried cutting all power , wait 30 min. , then reconnect. no good 2. tried putting in firmware disc that came with uint. no good 3. tried funai web site. no good before this crash, the unit had started to not want to load disc. had to load at times twice before it would read the disc. Please help.

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Re: Unit will not start or load disc

Try opening up unit and using canned air and blow it out - sometimes simple dirt causes things like this While inside glance and see if you don't have some old tape or bits of labels that have come off and are anywhere inside that might be hanging the various working areas. Try using cd cleaning disk and vhs cleaning tape Without seeing this not sure what is causing it but may be something simple like the dust or pieces of label causing problems or the little rubber "tires" and other rubber components having gotten stretched out and slipping.

Posted on Jun 08, 2007

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Hi Nigel,
There are three reasons for discs not playing.
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Second, there is dust on the lense. Again the result is no disc play.
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This will be a firmware issue with the unit if this is the only disc that wont playback. If the unit already has the latest firwmare installed (this can be checked by connecting a LAN cable to the back of your unit and accessing the menu) you will need to wait for the next firmware update to be released to solve the issue.

I would advise contacting Samsung where you are residing to adivse them of the issue.

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FYI - This might damage the unit, but if you really need to get that DVD out then you can try this at your own risk!

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You can try letting the unit load the DVD. When the unit says "Please eject disc. Playback feature may not be avalible on this disc," press the eject button.

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