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ok you have to put the card in the phone when you do that go into your setting and tools slide in your menu, as soon as you get in there go to the bottom of the page and go into your memory, as soon as you get in there it will give you 3 options for 1. save options 2. phone memory 3. card memory. go into the card memory and select your pictures as soon as your in there hit the options button and selct move. then it will bring you to a select options listing all of your photos select mark all and hit done. then select the move to phone option it will then transfer all of your photos to the phone. and for your music you do the same exact thing but select my music and then do the same thing as you did in the photos and you will get the same results.