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I have Kodak Easyshare on my computer - Vista - and since I upgraded to the new EasyShare system my photo CDs don't automatically enter Easyshare, and I no longer can drag pictures from easyshare to Printmaster

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  • unial Nov 08, 2008

    Actually my computer is ACER and originally I had Windows XP on my previous computer but I have Vista on this one......I originally had the Kodak Easyshare on the Windows & it was transferred to the new Computer using Vista.....is there a compatibility problem and if so how do I solve it?

  • unial Nov 08, 2008

    Is there a phone number I can call to talk directly to an expert? That way I can bring up the Easyshare and the Printmaster Software together.....also, the solution given doesn't address the reason that Photo CDs (from our latest trip) don't automatically enter the easyshare system like they used to.

  • unial Nov 08, 2008

    Since the CDs used to automatically enter the system, how come they don't now? Is there a way to reinstall the Easyshare system (as it used to be) or accept the new Easyshare upgrade so that it will perform as it used to??

  • unial Nov 08, 2008

    Let's look at it another way....perhaps I'm not explaining it properly. I have many pictures on Easyshare at present......pictures that went in from CDs before I started having the problems. It I open Printmaster & Easyshare, move a picture into position and then drag the picture to the bottom of the monitor to Printmaster (it used to imediately show up on the Printmaster item I was working with - ie a greeting card or a poster - but now it just disappears, why??

  • unial Nov 08, 2008

    OK, so since I have no sound I can't use chat, and since I can't have a phone # - please address the problems of automatic acceptance of photo CDs into easyshare and how I can get the pictures to drag onto Printmaster projects

  • unial Nov 08, 2008

    I don't know if the solution is helpful or not until I try to accomplish it and see if it works. I'll have to work on it (I may have to call on my son to help me with the uninstall and reinstall stuff) and get back to you at a later date.

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You will need the Vista driver.

Or try this:
1. Click on the START button then select CONTROL PANEL . Under control panel you then click onto PROGRAMS under Programs select “Use an older program with this version of Windows”.

2. Select “I want to use the program in the CD-ROM drive/I want to locate the program manually” and click Next.

3. As a result of selecting to run the program from the CD-ROM drive/location you will see a message at which point you will have the option to choose your operating system. Select the “Microsoft Windows XP” option and click Next.

4. You then will be prompted to select a display setting. Select “256 colors” and click Next.

5. On the next screen, click Next .

6. Select “Allow” and the program will begin to install.

I have Kodak Easyshare on - 59ffbd0.jpg

Posted on Nov 08, 2008

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  • Master
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You will need to uninstall and reinstall the latest easy share. Also uninstall and reinstall the printmaster software. Also if this is a new installation of easy share make sure you have the settings to associate picture cd's with that software. If you need further assistance after you have uninstalled and reinstalled everything let me know. Please take a moment and accept and rate a solution that you find helpful.
Thanks,
Lee

Posted on Nov 08, 2008

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Sorry to say but we only help via forum and chat not sure if someone will give you their number...

Posted on Nov 08, 2008

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Hello Unial, 

Once why dont you open easyshare and then drag your pictures in there. Then i guess from there you can drag them to the printmaster.

Posted on Nov 08, 2008

  • Santiago Vallejo
    Santiago Vallejo Nov 08, 2008

    Hello Unial,

    If you want your pictures to entrer directly Kodak easyshare, do as following:

    1. Make sure the software is installed on your computer
    2. right click on a photo 
    3.select "open with..."
    4. select "choose program" (the last option)
    5. in that list of programs you should see kodak easyshare (if step 1 was already done)
    6. seletc it, 

    From now on, every time you select a picture it will be opened with easychare.

    Good luck and anything else you need let me know,
    Dahaka

  • Santiago Vallejo
    Santiago Vallejo Nov 08, 2008

    Hello Unial,

    Did you already try what i suggested you?

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  • Master
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This is because Easyshare is not installed on the system registry as ones of the applications that start automatically on startup.

Posted on Nov 08, 2008

  • 1 more comment 
  • Ginko
    Ginko Nov 08, 2008

    If you started having this problem recently, try using System restore to roll back the changes.

    If you have XP see here : How to perform System Restore on Windows...

  • Ginko
    Ginko Nov 08, 2008

    As I told you, try first using system restore.

    If that does not work, uninstall Easyshare from Control Panel>>Add remove Programs, then reinstall easyshare from disk.

    This should fix the problem .

    Give it a try, if that does not work we do some more troubleshooting.


  • Ginko
    Ginko Nov 08, 2008

    If you want Phone support on Kodac easyshare, you can call the toll free number 1-800-235-6325 (23KODAK), option 11, Monday through Sunday, 9 A.M. to 8 P.M. Eastern time. The typical wait time is 15 minutes.

    Give them a call and let me know.

    Thanks


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  • Master
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You should still be able to open the pictures in the printmaster the old way, File -> open -> find picture.

Posted on Nov 08, 2008

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