Question about SanDisk Sansa e250 MP3 Player

1 Answer

Help with my mp3

When i plug the mp3 in the computer its like i never connected it.the computer doesnt respond to it.i tried changing the battery and usb cable but still nothing.

Posted by on

  • crz691018 Nov 08, 2008

    yes .before it worked perfectly on the computer also in the wall charging.my system opration is windows.i tried it on another computer but the same problem occured.the usb port is ok because it worked with other devices.the strange thing is when i connect the mp3 to the wall charger but on the mp3 screen it says "connected" as it does while connected on the computer and it doesnt charge.anothe thing i tried to put it in recovery mode but i put the bottom in lock.i hold the record button and turn it on but the screen says "please unlock the hold switch to power on"and the system shuts down. thank you very much for trieng to help me let me know what you think about it.

  • MaviGozler May 11, 2010

    Are you saying that when you have plugged it into your computer before, the computer detected it, and now it no longer detects it?

    What is the computer and what operating system (Windows? MacOS?) are you running?

    Maybe the USB connector on the computer is not making full contact (it's worn or bent somehow, or needs cleaning). Have you tried connecting your MP3 into another USB slot on your computer? Do other USB devices connect and work off that USB port on your computer? Verify that.

    Try connecting your MP3 on to someone else's (another) computer...does it communicate then?

    Let us know more.

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 12 Answers

If a specific solution does not work here, then


The user guide specifies several things you might try:

Page 7 of the guide takes about charging the battery (which might be need replacing if you have recharged it for many cycles). When charging through the USB cable on the computer it will stay "connected". There is no indication of what it says when connected to the AC adapter you are using.

Page 8 says none of the keys will operate when the buttons are locked out because the Hold switch is set to lock...so unlock the functions, and then start charging.

Have you "reset" your Sansa? Some times memory chips and other parts of the device get into a misconfigured state, perhaps because you disconnected the USB cable while transferrring files or doing some other operation with the computer. SanDisk specifically tells you NOT to disconnect the USB cable while an operation is going on, or you can actually DAMAGE the device. Only disconnect the cable when you have issued a command to SAFELY DISCONNECT the MP3 player from the computer. This is usually done on Windows systems with the SAFELY REMOVE or EJECT the MP3 player, which shows up on Windows Explorer.

At any rate, to "reset" the Sansa, which will possibly delete your files and set it back to a factory default state, page 33 of the guide (FAQs and troubleshooting) says to hold down the Power key for at least 15 seconds. This might clean up all your troubles.

ALSO: Download the latest firmware for the MP3 player from the SanDisk web site. Follow the directions for uploading the firmware to the MP3 player once it is communicating with your computer properly. (see page 8)

Posted on Nov 09, 2008

  • MaviGozler Nov 09, 2008

    I forgot to say if a specific solution is not found in my post, then you can go to the Forum section of the SanDisk web site or check their "knowledge base" to read answers to questions or post your question.

    Also determine if your MP3 player is still in the warranted period. You might ask for SanDisk technical support or determine whether you are owed a product exchange for a possibly defective player.

    Do this before determining whether you need to replace a battery which may be defective or its lifetime used up.


×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I connect my sansa e250 into my computer and the mp3 player says connected but i see no sansa hardrive and the computer doesnt respond .


Turn Sansa off. Unplug USB and make sure its clean. Plug back in as normal. If no hardrive comes up go to My Computer and look for it and troubleshoot if necessary.

Finally, repeat this action above accept when you turn MP3 off, hold button for 15 seconds - release and then turn back on.

Nov 05, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

My sansa Express won't charge or connect to my computer!


try leaving it in the computer charging over night... if that doesnt work, call custumer care!

Jul 22, 2009 | SanDisk Sansa MP3 Player

1 Answer

OMNITECH 2GB WON'T RESPOND


you can change the battery and format the player
then you should not sync it with wmp please drag and drop into it directly

Mar 02, 2009 | iLO (2 GB) MP3 Player

1 Answer

T819samsung usb driver/software


my usb cable for my phone doesnt respond when it is connected to the computer

Aug 16, 2008 | Cell Phones

2 Answers

GPX MW3836


take your battery out plug your usb into your computer then it should say USB when it says this go to my computer it should say GPX device 

Mar 30, 2008 | GPX MW3836 MP3 Player

1 Answer

Please Help !


If your Zen V wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Jan 28, 2008 | Creative Labs ZEN V Plus MP3 Player

3 Answers

Will not turn on


Check the batteries, when you plug in to computer, does it comes on and stay?

Sep 01, 2007 | iLO (2 GB) MP3 Player

1 Answer

Help needed


Here is a fix I got from Sandisk support: Let's try this: take the battery out of the player and wait for a full 5 minutes. While the battery is out, please hold the power-on button for 10 seconds. After that, connect it to your computer (without the battery). Does it work when it's connected to the computer? Regardless of that result, disconnect it from the computer, then put a brand new alkaline battery back in, and see if it will turn on. Now, another thing I found that worked once, was to remove the battery, hold the power button for 5 seconds, then replace battery. The unit powered up after that.

Aug 14, 2006 | SanDisk Sansa e140 MP3 Player

Not finding what you are looking for?
SanDisk Sansa e250 MP3 Player Logo

68 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk Audio Players & Recorders Experts

kakima

Level 3 Expert

102366 Answers

Gyula Lacz

Level 3 Expert

482 Answers

SmartAviator
SmartAviator

Level 2 Expert

449 Answers

Are you a SanDisk Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...