Question about Gateway MX8711 Notebook

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My computer keeps freezing when i turn it on

I turn on my computer it freezes in like 3 secs. You cant do anything like taskmanger wont workk nothin i need help now

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  • yousef88895 Apr 23, 2009

    i have a problem....i saved many things ..download files...evryething but when i turn on my pc all these things won't appear..and even the history it;'s like frezze i don't know...thanks

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Reboot the machine. tap the f8 key and select safe mode. boot into safe mode and see if the computer freezes up again.

in the event it doesnt, you have a bad driver or new software on the drive. to correct this go to gateway.com select your model and download any recent updates including the bios. also uninstall any new service packs or software you had loaded recently.

reboot machine and see if you have the same error.

if this continues or it froze in safemode you could have two problems,

1. Corrupt OS files, the fix: Restore Machine after backing up data.
2. GPU having issues and heating up to the point it turns off, the fix: Local repair shop or Gateway replace mobo or local repair shop reflow board.

Let me know what you try and what works! Good Luck!

Ruben

Posted on Jul 23, 2009

  • ruben barrera
    ruben barrera Jul 23, 2009

    i understand the concern about saved items, if they are very important then purchase a USB to Sata connector, from here you can connect the device to the laptop hard drive (after you remove it of course) and plug that into any machine with a usb connection. from there you can back up items and get access to your hard drive. if you are gonna do this you might as well run a diskchk to see if thats an issue causing the problems. sometimes the hard drive gets corrupt and when it loads certain os software it freezes, its due to bad areas that it has be stored on or just created bad clusters. either way if you load up the hard drive to another computer, go to my computer, right click the hard drive that comes up, it will not be the c: drive anymore it will be renamed like F: or G: and when you see them. right click and select properties. from there select tools. and run diskchck. select both checkboxes, if your disk is over 80gbs, it will take a while, but it will repair any bad areas on the hard drive partition.

    Good Luck! dont forget to rate me!
    Ruben


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