Hi, we thought when we bought this that we would be able to add American maps. We want to download a map of Florida. When we try through TomTom Home, we get an error message saying not enough memory. There are no slots for an SD card. Any idea what we can do? Can we simply copy everything from the device using our laptop, onto a memory stick an then download the Americas map. Then when we come back can we put the UK and europe maps back?
You can back up all your current maps and install North American maps for Florida using TomTom Home. You can switch back to European maps when you get back to the UK as well- I used my TomTom Home to manage my GPS and I find it can be very useful in situations like that
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some TomTom models do not have enough space to store all the possible maps you can download. You will probably have to remove your current map in order to install the Florida map. The TomTom utilities should tell you how much is need/available.
It may be possible that the (Europe) map version that you have doesn't have voice instructions (data) that is compatible with the navigation software (that you have on the TomTom GO 500). If you can indicate the navigation software version and the Europe map version, that possibility can be checked further.
Hi, First you need to have the relivent map on your SD card. Typicly this will be the Tomtom Map " Western Europe ". When you purchase maps from TomTom you also get an activation code and instructions telling you how to install the map onto your device and how to authorise it using the code that comes with it. Before doing anything ... BACK-UP your existing data ( the whole SD card ) onto your computer . This will ensure that if any update is unsuccesful you can at least return things to the way they were before you tried to update. There are several ways to obtain maps
buy a new TOMTOM SD card for your tomtom that containes the required maps. Make sure it comes with the authorisation card.
buy a CD from TomTom or a TomTom authorised dealer . This CD will contain the required map so you can download the required map to your own SD card. Make sure it comes with the authorisation code AND instructions.
buy the required map from TomTom online . You can download it to your PC , then copy it onto your SD card later. It will come with some instructions and authorisation code ...... You can also use "TomTom Home" software and this does most of the job of downloading maps ( that you buy from tomtom ) and puts them onto your sd card for you in a semi-automatic way . If you go down this route then its best to be sure you have the latest version of TomTom home software by going to the TomTom website first.
With ANY of the above methods------- BACK UP your existing SD card first . In fact ... make a BACK UP NOW , then if anything goes wrong at any time , you can at least revert back to your backup.
you may have run out of memory for the full map, your device can use a 2Gb max SDcard which should be enough for all your maps. It will have put placeholder there and tryed to drop the full map but you can only see the bit it could store to the memory.
I had the same problem how ever after downloading all the software updates and pretty well evey thing that was available on the tomtom home sight suddenly the map was there. It could be a soft ware bug.
You could probably just manually delete the Canada/USA maps from the device, and copy over the europe (or whichever ones you need) to the device.
Just plug it in, and view the memory like a normal usb drive..delete the old, copy over the new.
Don't forget to use tomtom home to backup your gps device to your computer first (thus saving your canada maps for later..)
Afterwards, you would probably have to go into your preferences and choose the europe maps.