Question about Dell 3100cn Laser Printer

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Dell 3100 cn printer

I went to print and it printer from wrong tray so I took the paper I wanted thing printed on and open Feeder door 1 and had a hard time getting it back in. I finally pulled it out all the way and found a good amount of paper jamed in back of the tray stopping it from going all the way in. i removed all of it however now the printer will not print and keeps saying Close Feeder 1 Cover I have tried shutting it off and everything but I can not get it to stop saying that or to print. I am at wits end her Could you please help me

Mike Hayden Stressunit@aol.com

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Hi,
    Its mechanical is misalligned, So open the protion where the papers stuck and re-arrange mechanical also clean it. Surely it will work again.
  Thanks

Posted on Nov 08, 2008

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Hi!!!
check the sensor of the feeder

Posted on Nov 08, 2008

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1 Answer

Hi, I have a Dell printer, and it says "MPF Load Error" every time I try to print something. How do I fix this?


Verify the Paper Type Matches the Type Set in the Printer´s Operator Panel

To verify the paper type matches the type set in the printer's operator panel, perform the following steps:
  1. Press the MENU button.

  2. Press the down arrow until Tray Settings appears and press the return%20arrow%203100cn.jpg button.

  3. Press the down arrow until Paper Type appears and press the return%20arrow%203100cn.jpg button.

  4. Press the down arrow until the specific paper tray (Tray 1, Tray 2, or Multipurpose Feeder) appears and press the return%20arrow%203100cn.jpg button.

  5. Press the down arrow to select the specific paper type, as shown in Table 1, and press the return%20arrow%203100cn.jpg button.

  6. Press the MENU button.

Print from the Multipurpose Feeder (MPF)

To print from the Multipurpose Feeder (MPF), perform the following steps:
  1. Click the Start button, point to Programs, point to Accessories, and click Notepad.

  2. Type the word test.

  3. Click File and then click Print.

  4. In the Print window, verify that the Dell 3000cn / Dell 3010cn / Dell 3100cn printer is selected in the Select Printer dialog box.

  5. Click the Preferences button.

  6. In the Printing Preferences window, click the Paper Tray tab.

  7. Click the Paper Source drop-down and select MPF.

  8. Click OK.

  9. Click Print.

Aug 19, 2011 | Dell 3010cn Laser Printer

1 Answer

Error 024-965


Place the designated paper in the relevant tray.
  1. Verify the paper size from the printing application matches the designated printer tray.
    1. Open the application being used to print the document (Example: Microsoft PowerPoint)
    2. Click File and then click Print.
    3. Verify the paper size.
      NOTE: For Microsoft Word and Excel, ensure that the paper size in Page Setup is the same as in the printer driver and the printer.

  2. Make sure the Paper Type is set to AUTO on the Printer.

  3. Cycle power on the Printer.
    1. Turn the printer off.
    2. Wait 10 seconds.
    3. Turn the printer on.
    4. Determine if the issue still occurs.

  4. Verify that the Actuator No Paper moves smoothly and is not damaged (Figure 1).

    5130cn_actuator.2.jpg
    Figure 1: Actuator Location

    • If there is damage or the Actuator does not move smoothly, replace the Feeder Assembly.
    • If there is no damage and the Actuator moves smoothly, replace the Feeder Assembly.
      • If the Feeder Assembly has already been replaced, replace the relevant Tray.
      • If the Tray has already been replaced, replace the Printer.
Abhilash

Sep 20, 2010 | Dell 3100cn Laser Printer

2 Answers

Wrong size paper error Dell 1320C


if you are printing letter size then setting the tray to a4 will produce an error... if you really need to print a4 then go into the driver and set it to print a4 and in print options set it for a4...and set the tray for a4

Dec 20, 2009 | Dell 1320c Laser Printer

1 Answer

Paper feeds, but won't print. As far as I can tell there is ink.


Ensure the Paper Tray is Not Overfilled Each printer tray has a maximum capacity rating, and this rating is based on a specific paper weight and or thickness. Consequently, situations might arise in which the tray will not be able to accommodate the maximum number of sheets listed in the printer specifications. Verify that the paper is not packed too tightly in the paper tray Adjust the Printer Paper Guides Adjust the paper guides to fit the size paper being used (Figure 1). The guides should be close (1/16" or less) to the paper without touching, so that the paper stays properly aligned without continually rubbing the guides. Locate and Remove Any Obstructions Inside the Printer and Input Tray Open the front cover and make sure the kickstand (if there is one) is engaged. Locate and remove any obstructions within the printer, such as paper pieces, staples, tape, or other objects. Close the cover. Remove all paper from the input tray. Inspect the input tray for any obstructions. Remove any visible obstructions. Reinsert the paper. Determine if Multiple Sheets Are Fed at Once From the Paper Tray or ADF Determine if multiple sheets are fed at once from the the paper tray or Automatic Document Feeder (ADF). Verify the print media installed is compatible with the printer Clean the ADF Paper Feed Roller Disconnect the AC power from the printer. Open the cover of the Automatic Document Feeder (Figure 1). Figure 1: Raise the Cover of the Automatic Document Feeder Using a damp paper towel, gently wipe the rubber roller to remove any ink or paper debris (Figure 2). Figure 2: Paper Feed Roller on the Automatic Document Feeder Close the cover and reconnect the power. Reseat the Dell Printer Power Adapter If your printer has a momentary loss of communication with your computer, it may be necessary to reset the printer to re-establish communication. You can reset a Dell? inkjet printer by unplugging the printer power cord from the electrical outlet and from the back of the printer for 10 seconds then reattaching the cord at both ends. If the printer queue icon is showing in your system tray (by your clock), you may have documents that are paused for printing. To resume printing a paused document: Double-click the printer queue icon to check document status of the active printer. Right-click on any documents that show Paused under Status, and then click Resume in the drop-down menu. Try a Different Type of Print Media Many image quality and paper feed issues are caused by the type of print media being used. Try a different type of print media that is specifically made for this printer. Replace the printer.

Nov 22, 2009 | Dell 968 All-In-One Printer

1 Answer

Dell 3100 CN printer...message on printer reads load tray


Cycle Power on the Printer
  1. Turn the printer off.
  2. Wait 10 seconds.
  3. Turn the printer on.
  4. Determine if the issue still occurs.
Verify There is Paper in the Tray

Verify the Paper Size
Look at the chart below to verify that the paper size meets the 3000cn / 3010cn / 3100cn-series specifications.
941802c.gif

Verify the paper size in the tray matches the size set in the 3000cn / 3010cn / 3100cn-series printer´s operator panel.

To verify the paper size in the tray matches the size set in the printer's operator panel, perform the following steps:
  1. Press the MENU button.
  2. Press the down arrow until Tray Settings appears and press the return%20arrow%203100cn.jpg button.
  3. Press the down arrow until Paper Size appears and press the return%20arrow%203100cn.jpg button.
  4. Press the down arrow until the specific paper tray (Tray 1, Tray 2, or MPF) appears and press the return%20arrow%203100cn.jpg button.
  5. Press the down arrow to select the specific paper size, as shown in Figure 1, and press the return%20arrow%203100cn.jpg button.
  6. Press the MENU button.
43d7cbe.gif

*1 Denotes country-specific factory default values.
*2 Available for the optional 250-sheet cassette only.

Figure 1 - Paper Size Chart





Verify the Paper Type Matches the Type Set in the Printer´s Operator Panel

To verify the paper type matches the type set in the printer's operator panel, perform the following steps:
  1. Press the MENU button.

  2. Press the down arrow until Tray Settings appears and press the return%20arrow%203100cn.jpg button.

  3. Press the down arrow until Paper Type appears and press the return%20arrow%203100cn.jpg button.

  4. Press the down arrow until the specific paper tray (Tray 1, Tray 2, or Multipurpose Feeder) appears and press the return%20arrow%203100cn.jpg button.

  5. Press the down arrow to select the specific paper type, as shown in Table 1, and press the return%20arrow%203100cn.jpg button.

  6. Press the MENU button.
91a7233.jpg
Table 1: Paper Type Chart

All media types that are not Plain 1 should be printed from the MPF only.


Verify the printing preferences on the Dell™ 3000cn / 3010cn / 3100cn / 5100cn-series printer.
To verify the printing preferences is set to print from the correct tray with the correct paper size, perform the following steps:
  1. Click the Start button, go to Settings, and click Printers and Faxes.
    The Printers and Faxes window appears.
  2. Right-click Dell Laser Printer 3000cn / 3010cn / 3100cn / 5100cn-series and click Printing Preferences.
    The Printing Preferences window appears.
  3. Verify the Paper Size drop-down is set to the correct paper size loaded in the specific tray to be printed from..
  4. Click the Paper Tray tab.
  5. Click the Paper Source drop-down menu and select the specific tray to be printed from.
    This sets the size and tray defaults.

Verify the Paper Size From the Printing Application Matches the Designated Printer Tray
To verify the paper size from the printing application matches the designated printer tray, perform the following steps:
  1. Open the application being used to print the document. (Example: Microsoft Word)
  2. Click File and click Print.
  3. Verify the paper size.

Verify the Paper Source From the Printing Application Matches the Designated Printer Tray
  1. Open the application being used to print the document.
  2. Click File and click Print.
  3. Verify the paper source.

Do not replace any printer hardware as this is not a printer hardware issue.

Nov 12, 2008 | Dell 3100cn Laser Printer

2 Answers

Will not print


This usually happens when the paper tray is set to the incorrect paper size.
This printer determines what size paper is installed in it by the little "fingers" on the left side of the tray. When you adjust the paper tray, it determines how those fingers are positioned, and therefore, how the switch reads the paper size.

If the tray setting is off, even by one little click, then the machine may read the paper size as other then letter. If this happens, you send a letter size job to the printer, and it doesnt think it has letter size paper, it will tell you to put letter paper in the MPF feeder.

If the tray is definately set to letter, but the machine still thinks it does not have letter, then the tray or the switch that reads the tray is defective, but 99% of the time it is just the tray is not set correctly.

The MPF door can be open or closed 100% of the time with NO EFFECT on how the printer works.

Oct 10, 2008 | Dell W5300N Laser Printer

8 Answers

Dell printer 3100 cn laser


I had the dreaded 024-969 and was just able to print a test page.

I removed paper and reached inside the MPF. There's a spring-loaded lever facing upward, toward the back of the tray that the paper rests on and depresses. I toggled this up and down a dozen times.

I vacuumed out the entire tray area and then blew air into the same area by reversing the shop vac hose connection to the output hole.

Printer now prints.

Jun 11, 2008 | Dell 3100cn Laser Printer

1 Answer

Print job will not print from the manually feed tray unless I select the Go button for it to process


Table 3-7. Paper Handling Menu
Item Values Explanation
ENVELOPE FEEDER
SIZE=COM10
For supported paper sizes
see page 1-12.
This item appears only when the
optional envelope feeder is installed.
Set the value to correspond with the
envelope size currently loaded in the
envelope feeder.
ENVELOPE FEEDER
TYPE=PLAIN
For supported paper types
see page 1-12.
This item appears only when the
optional envelope feeder is installed.
Set the value to correspond with the
envelope type currently loaded in the
envelope feeder.
TRAY 1 MODE=
FIRST
FIRST
CASSETTE
Determine how the printer will use
Tray 1.
FIRST: If paper is loaded in Tray 1,
the printer will pull paper from that
tray first.
CASSETTE: A paper size must be
assigned to Tray 1 using the
TRAY 1 SIZE option (the next item
in this menu when TRAY 1
MODE=CASSETTE). This allows Tray 1
to be used as a reserved tray.
TRAY 1 SIZE=
LETTER
For supported paper sizes
see page 1-12.
This item appears only when TRAY 1
MODE= CASSETTE. Set the value to
correspond with the paper size
currently

Mar 12, 2008 | HP LaserJet 4350 Printer

3 Answers

Load tray message


It may not be the size settings, it may be that you need to reinstall the driver software. The Best thing to do first is unhook the pritner from the computer and uninstall the printers software. Once it's uninstalled, Reboot the computer. then Reinstall the Software, inserting the pritner cable when advised to, this usually resolves the issue, If it doesnt, then there is eithe a firmware or a sensor or feeder failure. Those are best to be troubleshooted by Dell themselves.

Nov 29, 2007 | Dell 3100cn Laser Printer

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