Question about Brother IntelliFAX 2800 Laser Fax

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Incoming fax quality

Our Intellifax 2800 has started producing very poor quality faxes. Pages are greyed and streaky, and print is blurry. Machine has been cleaned in accordance with instruction book, but helped for short time only.

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Re: incoming fax quality

Are you using genuine Brother supplies? Generic supplies are the main reason for print quality issues. Have you ever changed thr drum unit ? Expensive! You can buy a new machine and get a new drum and toner for a little bit more.

Posted on Aug 02, 2007

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There are thick black lines down the incoming fax pages of our Brother Intellifax 2800. How do I fix it?

You need to open the front cover of the machine and remove the cartridge( drum and toner) On the tope right there is a tab that you need to slide from left to right about 20 times, then bring back to home position

Apr 08, 2010 | Brother IntelliFAX 2800 Laser Fax

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We had a paper jam and I got the paper out but now the fax machine is printing out pages that are smeared with black toner

The fusing unit heat roller is damaged or worn out and it needs to be replaced.The roller has non-sticking teflon coating.When this coating is bad,toner start sticking to it and causing jams and bad copy quality.

Sep 30, 2009 | Brother IntelliFAX 2800 Laser Fax

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Faxing copies of drivers' licneces result in poor quality

The Brother 2800 is pretty good machine within its limitations.I would suggest if possible to copy the drivers license on a regular copier and both lighten it up and enlarge it.I had good results using this procedure when I had to fax Licenses.Good Luck

Mar 25, 2009 | Brother IntelliFAX 2800 Laser Fax

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Intellifax 2800 fax machine

my suggestion would be to down the manual from

Jan 19, 2009 | Brother IntelliFAX 2800 Laser Fax

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Printing quality problem


Jan 14, 2009 | Brother IntelliFax-2820 Laser Fax

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Yes, just set the receive mode to "manual" the machine will then just ring when a fax is incoming and not print. It may become annoying after a while because the sending machine will try to send numerous times. You can get around this by setting the ring volume to mute.

Jun 06, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Poor quality fax to fax, copy great, computor fax great.

beware of generic toner!
you may need to change out your drum unit
the drum unit may have been contaminated by the staples toner.
also clean laser window under drum cartridge.

Mar 17, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Poor Quality

If you can copy ok you have effectively ruled out your machine as you have used both the scanning and printing mechanism of the machine.

It will probably be the fax on the other end as if it sends a poor quality page that's all your machine can receive, a poor line can also cause problems if it is from multiple faxes. If so have your provider check the line (you probably hear static on the line).

Mar 17, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

The brother Intellifax 2800 intercepts other faxes

Make sure that the proper phone number is installed in the fax.Also that they are not sharing the same common line.

Oct 17, 2007 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Problem with printing...

First and most important with Brother machines is , you need to use genuine brother supplies. Almost every time I service a brother and I find generic toner and drums cause the print quality issues. New supplies cost as much as a new machine. If not the supplies then it is laser or power supply.

Aug 06, 2007 | Brother IntelliFAX 2800 Laser Fax

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