Question about GE Scroll Mouse

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Roller Ball is definately clean, BUT ball still will not go where I want it to go. So, now, what do I do?????? It is very frustrating. Wheel works perfectly. I can't even get the ball to go down to submit, darn. Took me 10 minutes.

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  • dkk2 Nov 08, 2008

    Hi: I'm not sure when I bought this Mouse but it has not been a year. It was clean, no dirt or dust, the ball was ok. I used alcohol to clean it and then I found out you should not do that. There suggestion was to oil it but placing it in your hands for a few minutes. Did that, still no movement with the ball. Oh, it will go but not where I want it to. Darn.



  • AuntT Dec 11, 2008

    My GE scroll mouse is also less than a year old, probably less than 6 months old and will not go where I want it to. The mouse will not scroll to the right very easily. I have to attempt to make big circles with it several times to trick it to going to the right. Hate it!

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REMOVE THE BALL,(TURN THE RING CCW)NOW CLEAN THE LINT OUT OF THE ROLLERS,THEY GET BUILD UP ON THEM OVER TIME.IF THIS DOES'NT DO THE TRICK IT PROBALY TIME FOR A NEW MOUSE.HOPE THIS HELPS

Posted on Nov 08, 2008

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dear,

yes, u need internal cleaning. So, see the ball side of the mouse and there the arrows or some sign willl show you how to move in rotation to clean it...mostly it is anticlockwise.. 
open it and then put the ball out..clean the ball too.
When u clean the ball then see inside the ball area and you will find the two nos. of roller inside. one is responsible for horizental movement and the 2nd one is for vertical movement. the will probably have dust rapped around them.. clean it carefully because if you push hard it will be the result of broken clips that hold them.
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hope it will fix the issue so dont forget to rate it...

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The solution I came up with is to light a candle and let melted wax drip onto the red thumb ball. A single drip falling on three random places on the ball usually does the trick. (The wax should dry as soon as it contacts the ball.) I then start moving the ball around to work the wax onto the teflon points. The movement will be VERY rough initially, but will gradually smooth out the more you use it. Sometimes the initial three drips aren't enough and the ball starts getting rough again, so I will melt three more drips of wax onto the ball and work them in as well.

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