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I cannot get internet connection on my wireless computer

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Biggest problem I've seen here is that users will install a WEP security code when they install their router. Years later when they install their new laptop they've forgotten about that code and can't understand why their laptop won't connect. Go through the installation instructions for your router and you'll either see the code or be able to reinstall the code. Then put the code into your laptop.

Posted on Nov 08, 2008

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Connected to wifi but no internet connection


Wireless networks have become an increasingly popular way to access the Internet. Connecting to a wireless network allows you to browse the Internet without having to physically connect any cords to your computer.


Troubleshooting wireless connectivity can sometimes be confusing, because even if a wireless network is not able to bring you to any web pages, often your computer's wireless card will still connect to the wireless network that is being broadcast.


In other words, a wireless network will read "connected" even if it is not connected to the Internet.


Connect to a different wireless network. If there is an alternate wireless network within range of your computer that you legally are able to use (a free public Wi-Fi rather than your neighbor's wireless network, for instance), try connecting to it and browsing the Internet.


If the same issue occurs on the alternate wireless network, you may have an issue with your computer's wireless card or with your Internet browser.


If you are able to connect to the alternate network but still not able to connect to your own, the problem is most likely localized to the wireless network you use at home.


Reset all devices.

The great majority of Internet connection issues can be resolved by a simple reset of all the devices in your home network.


Locate the power cords of both your modem and your wireless router and unplug them (if you use a modem/router combination, simply unplug its power cord) for a full 30 seconds.


Plug them back in and restart your computer.

Try to connect to the Internet using your wireless network after your computer has booted back up.


If the connection still fails, some further troubleshooting is required.

Bypass your wireless router.


If your computer's wireless card is connecting to your wireless network of choice yet you are still not able to access any websites, there may be a connection issue on either your modem or router.


The easiest way to locate the problem is to temporarily eliminate the router from the network. Locate the Ethernet cable that connects your modem to your router and unplug it from the router.


Plug the cable directly into one of the Ethernet ports on your computer and reset the modem in the manner described above.


Now try your Internet connection again. If there is still no Internet access, the problem is most likely with your modem or your computer; contact the technical support department of your Internet service provider (ISP) for further assistance.


If the modem goes online directly connected, your router is causing the problem and may need to be reconfigured. Contact the router manufacturer for further assistance.


Hope this helps


Oct 24, 2012 | Cisco Linksys WRT54GX4 WirelessG Broadband...

1 Answer

Acer Aspire 5733 Wireless connection lost


Check the wireless router and high-speed modem.

If the two are not powered on, or if the Ethernet cable connected the two is not completely inserted into both connection ports, you are unable to access the Internet on the Acer Aspire One laptop computer.


Activate the wireless Internet connection on the laptop computer.

Right-click the wireless icon on the desktop, then choose "Enable" from the pop-up menu.


Without activating the wireless receiver on the Acer Aspire One, the laptop is unable to detect any wireless network.


Select the appropriate network you wish to connect to.


Your computer may be attempting to connect to a different Internet connection, preventing you from access the network you desire. Right-click the wireless icon, select "Search for available wireless networks," then choose the network you want to access.


Restart the computer.


The system may have booted and failed to detect the wireless receiver. Restarting the computer corrects this issue.


hope this helps

Sep 13, 2012 | Acer Aspire 5733 Laptop

1 Answer

My lap top isnt set up for wireless connection to internet


Connecting laptop/computer to wireless router
If you have a wireless router and it is connected to the DSLor cable modem and Internet then -To connect to your wireless router, the router needsits wireless settings to be configured with the SSID, encryption key etc., alsothe wireless cards and wireless adapters in all the laptops/computers needs tobe configured with these router's wireless settings. Then the laptops/desktopcomputers can communicate with your wireless router and access the Internet via the DSLor cable modem.

Jun 16, 2012 | Samsung Computers & Internet

1 Answer

Wi fi is on but still can't connect to the internet


Not only does Wi-Fi have to be on, but it has to be connected to a wireless access point (sometimes called a wireless router), and the wireless access point has to be properly connected to the internet.If the wireless access point/router has empty ports on it, plug your computer into one of those ports, and see if you can connect to ther internet then. If you can, the problem is somewhere between the wireless access point/router and the computer. Could be the transmitter part of the wireless router, could be the wireless network adapter on your computer, or could be the driver that runs the wireless adapter on the computer. If you cannot access the internet when you plug into the wireless ap/router, then you need to go one step "upstream." This would likely be the cable modem or DSL modem. Plug directly into that with your computer, and reboot both the modem and the computer (just unplug the power from the modem and then plug it back in to reboot the modem). If you can connect to the internet then, the problem is the wireless router/ap. If you cannot connect to the internet then, contact your ISP.

Feb 09, 2012 | Gateway 7330GZ Notebook

2 Answers

Wont connect to the computer or internet


You will need to check the wireless settings of the router
is there any computer connected to the router ?
If yes then you can open the router set up page on that computer.
Router set up page is the page where you can check all the wireless settings of the router.
Click here for step by step instructions

Jan 30, 2010 | Belkin (F5D7230-4) Router (587009)

1 Answer

The wireless internet connection wont work. we previously had a wireless connection and now it wont register. we lost the connection completely and it doesnt show up on the list of internet connections....


Try turning off the router for 30 secs, then power it up again.
Then try connecting a LAN cable from the computer to the router and see if you can connect to the Internet.
If you can connect to the Internet then -
With the LAN cable open a browser and type in the configuration URL and check the Wireless settings, then check and/or the wireless card settings (it should have the router's SSID and encryption settings etc.)
Also install the latest wireless card driver.
Then test the wireless and Internet connection. If this doesn't work -
Next connect the computer with a LAN cable to the cable or DSL modem to see if you can connect to the Internet.
If you cannot get an Internet connection with the LAN cable, contact your ISP and get them to test the connection to your modem.
If the modem and Internet is OK and you still cannot get a wireless connection then the problem could be a faulty wireless router.



Dec 25, 2009 | Dell TrueMobile 2300 Wireless Router...

2 Answers

Laptops stopped connecting wireless


how about to reset your router and setup it the proper address by your internet provider..
laptops only connect to the router automatically if you enable it reconnect and detect its network without manually connect internet, this procedure can see in your wireless properties by enabling it.
And also ask your internet provider if theres a problem also with their internet connection.
Good luck!

Jul 18, 2009 | Linksys WRT160N Wireless Router

3 Answers

Can't connect to internet if it is not synced to computer....help please


This unit works on WiFi so will only connect to the internet when in close range to a wireless router. Make sure your wireless card is connected properly and is actually sending out a signal. Go to "control pannel" then "network connections" and see if the connection is good. You can reconfigure your wireless network by going to "control panel" then "wireless network setup wizard" Good luck!

May 21, 2009 | Dell Axim X5 Pocket PC

1 Answer

Losing internet connection when enabling ICS on the wireless network connection


Do not enable ICS on any of the computers that are connected to a router regardless if it's wired or wireless, you only need to enable ICS is if you don't have a router/server on your network(the purpose of a router is to share a single internet connection from your ISP). To connect your computer wirelessly to the router(on a Windows XP computer given that you do not have a 3rd party Wi-fi application installed) is to right click on wireless network connection on the System Tray(lower right hand side of the computer's Desktop near where the clock is) or you can do it the hard way by going to Control Panel then Network Connections and choose view available wireless network and under the list of available network that your computer can detect, select the network name(also called SSID) of your wireless router and try to connect(of course if you enabled Wi-fi security you also need to key-in the security key(WEP/WPA) you configured on your router and that's it both wired and wireless computer/devices connected to the router should work at the same time.

Nov 05, 2008 | Belkin (F5D7230-4) Router (587009)

1 Answer

Computer interfacing


You have a computer (what manufacturer and model?) connected to a Netgear WGR614 wireless router (please confirm the router manufacturer and model) by wire or wireless?

If the computer is connected wireless is it with a wireless adapter built into the computer or added to the computer?

If it was added to the computer what is the manuracturer's name and model of the add-on device?

Has any other computer ever successfully connected to the internet using your router?
  • If so was the computer connected using a wire, if possible?
  • If so was the computer connected wirelessly?
If no computers were connected successfully to the router please provide the name of your internet service provider?
I also may need to know the city and state you are located in or other information. We probably need to configure the router to attach to your internet service providers equipment

The following are to determine if the internet service providers equipment has been successfully installed and the capabilities of that equipment as it may support connecting your router, if necessary, and your computer to the internet.
Were any computers ever successfully connected to the internet by directly connecting to your internet service providers hardware?

If yes how were they connected
  • USB cable?
  • Ethernet Cable?
  • Wireless?
  • If wireless what is the manufacturer and model of the internet serivce providers hardware providing the wireless service?

Dec 16, 2007 | NetGear WGR614 Wireless Router

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