Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Vertical lines when scanning using automatic document feeder...Glass is clean

I have cleaned the glass. There is no problem when I lay a document on the scanner and scan that way. There is no problem printing. The only time that I always get vertical lines is when I scan using the ADF.

Any thoughts or suggestions on a fix?

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  • Johnny Massengill
    Johnny Massengill May 11, 2010

    Did you clean both of the pieces of glass on the top of the ADF/flatbet scanner? There is a small piece of glass on the left that is used only during the ADF scanning/coping.

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  • 14 Answers

It is not in the glass. More than likely it is in the rollers of the ADF feeder. If you open the cover of the ADF feeder you can see there are 3 screws (! is found under another small cover furthest to the back of the machine. Once these three screws are removed you can left the entire ADF feeder from the unit. You will then be able to clean all the rollers. Do not use alcohol as this will dry our your rollers and cause them to eventually crack. Just use soap and water to clean the rollers. Then reinstall the ADF feeder assembly back on the machine.

Posted on Nov 14, 2008

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