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Because-of-a-virus-i-had-to-clean-my-external-drive-i-am-unable-now-t-format-said-drive

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You probably lost the formating software on the drive. Contact the maker of the drive and see where you can get the software if it doesn't come with the drive.

Posted on Nov 08, 2008

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Unable to access files from external drive


Extract it --> Double-click on "AutorunExterminator" -

This will remove the autorun virus from the drives.

Step 2:

For xp ,go to run and type

cmd and click ok

For vista and 7

Go to start and type

cmd

Now right click on it and select run as administrator

Now run this command


attrib -h -r -s /s /d g:\*.*

where g refers to your external hard drive letter

this should unhide your files

Let me know how it works

Jan 28, 2013 | Seagate FreeAgent Computers & Internet

1 Answer

IO error


The message "The Request Could Not Be Performed Because of an I/O Device Error" appears when Windows is unable to read the data on a storage device.


If this error message appears when attempting to access the files on an input/output

(I/O or IO) device, such as an external hard drive, the file system on the drive could be damaged, the drive could be infected with a virus or the data connector inside the device enclosure could have come loose.


If troubleshooting the drive fails to fix the IO device error, formatting the drive might repair the device.

Connect the external hard drive to the computer.


Run an antivirus program.


Click the "Scan" tab or button, then click "Custom."

Uncheck all items in the list except for the drive letter assigned to the external drive.


Click "OK." Click "Scan" or "Scan Now" to run a virus scan on the hard drive.

Quarantine or remove any infections the virus scanner detects.


Click "Start." Input "cmd.exe" into the search field.

Press "Enter" to open Command Prompt. Input "chkdsk <drive>: /f /r" into Command Prompt.


Replace "<drive>" with the letter assigned to your external hard drive.

Press "Enter" to run CheckDisk on the drive.


CheckDisk will search for and repair detected errors or bad sectors.


Burn the files on the external hard drive to a set of DVDs or move the files to another drive, if possible.

If the IO device error reappears when attempting to move the files, disconnect the external hard drive from the computer.


Remove the power adapter from the drive.

Check the documentation included with the drive for instructions to take the drive apart.


If no instructions are available, contact the manufacturer for instructions or find out if disassembling the drive will void the drive's warranty.


Remove the screws securing the faceplate to the drive or from the edge of the enclosure. Insert the edge of a small, flathead screwdriver in between either side of the enclosure to wedge both sides apart.


Check the connections to the drive.

Confirm that the IDE or SATA interface is plugged into the back of the drive.


Reassemble the external hard drive, reconnect the power adapter and reconnect the drive to the PC.


Attempt to access the files on the drive.

If the IO device error reappears, return to Command Prompt. Input "format /fs:fat32 <drive>:" into the command-line prompt.


Replace "<drive>" with the letter assigned to the external hard drive.


Press "y" when the message "Proceed with Format (Y/N)?" appears.

The process will format the drive, erasing all data on the disk.


If the drive still fails to function after format, you will need to replace the drive.


Hope this helps




Nov 25, 2012 | Western Digital WD5000AAVS 500 GB SATA II...

1 Answer

I/O error on Buffalo HD-PET500U2 Ext Hard Drive


The message "The Request Could Not Be Performed Because of an I/O Device Error" appears when Windows is unable to read the data on a storage device.


If this error message appears when attempting to access the files on an input/output (I/O or IO) device, such as an external hard drive, the file system on the drive could be damaged, the drive could be infected with a virus or the data connector inside the device enclosure could have come loose.


If troubleshooting the drive fails to fix the IO device error, formatting the drive might repair the device.

Connect the external hard drive to the computer.


Run an antivirus program.


Click the "Scan" tab or button, then click "Custom."

Uncheck all items in the list except for the drive letter assigned to the external drive.


Click "OK." Click "Scan" or "Scan Now" to run a virus scan on the hard drive.

Quarantine or remove any infections the virus scanner detects.


Click "Start." Input "cmd.exe" into the search field.

Press "Enter" to open Command Prompt. Input "chkdsk <drive>: /f /r" into Command Prompt.


Replace "<drive>" with the letter assigned to your external hard drive.

Press "Enter" to run CheckDisk on the drive.


CheckDisk will search for and repair detected errors or bad sectors.


Burn the files on the external hard drive to a set of DVDs or move the files to another drive, if possible.

If the IO device error reappears when attempting to move the files, disconnect the external hard drive from the computer.


Remove the power adapter from the drive.

Check the documentation included with the drive for instructions to take the drive apart.


If no instructions are available, contact the manufacturer for instructions or find out if disassembling the drive will void the drive's warranty.


Remove the screws securing the faceplate to the drive or from the edge of the enclosure. Insert the edge of a small, flathead screwdriver in between either side of the enclosure to wedge both sides apart.


Check the connections to the drive.

Confirm that the IDE or SATA interface is plugged into the back of the drive.


Reassemble the external hard drive, reconnect the power adapter and reconnect the drive to the PC.


Attempt to access the files on the drive.

If the IO device error reappears, return to Command Prompt. Input "format /fs:fat32 <drive>:" into the command-line prompt.


Replace "<drive>" with the letter assigned to the external hard drive.


Press "y" when the message "Proceed with Format (Y/N)?" appears.

The process will format the drive, erasing all data on the disk.


If the drive still fails to function after format, you will need to replace the drive.


Hope this helps




Nov 16, 2012 | Buffalo Technology Computers & Internet

1 Answer

I HAD Western Digital My Book Essential 1TB External USB 2.0 Hard Drive ON M PC AND I CONECT WESTERN DIGITAL MY PASSPORT AND RUN THE AUTO FROM THIS SOMETHING LIKE WD SMART.... AND NOW MY Western Digital My...


Your WD HDD have been attacted by viruses for your computer or outside computer where you used it last. Make sure that you have an up to date antivirus software, scan your computer or the external hard drive, explore your computer, go to tools - folder options under view files & folders select show hidden files and folders apply and ok it.

May 18, 2011 | Western Digital My Book Essential 1TB...

1 Answer

I can't clean the many viruses from an old computer and do not have the restore disks anymore


Please remove your hard drive and connect it to some other friends system, make sure before connecting your hard drive please confirm that your friend's system having better anti virus on his system (A Legal Version).
Then clean all your viruses n trojans everything,
secure your data into some other external drive,
format your system n install all needful softwares and get copy ur data...

Sep 18, 2010 | HP Pavilion a340n (DQ099AABA) PC Desktop

1 Answer

Enable to format my usb pendrive


your pedrive contains {Autorun} virus that's why you are unable to format it to view this virus go to view option in control panel then view and tick the show hidden file and folder

you can remove this virus
install malwarebytes and scan your pendrive
when you remove the virus format your pendrive

IF it not works
I think you use windows xp that's why it happen

Try to format in windows vista .or in windows 7




Apr 14, 2009 | Alpha Digital 1 Bay (HD360SU) Serial ATA,...

2 Answers

I am unable to delete folders in my pendrive


go to windows explorer,
reght click on the pen drive.
select properties.
select autoplay tab
select "action to perform"
Select "take no action"
and appily

Now eject the pen drive and reinsert and you will be able to delet the folder now....

This problem accures when you have an auto play exe in the pen drive....

Feb 01, 2009 | Transcend (660955) External Drive

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