Question about HTC TyTN Smartphone

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My tytn ii touch screen is not responding

I have tried everything to get to work but to no avail...I have done soft reset, hard reset, flashing and mobile 6.1 update and still the touch screen still woldnt respond to any touch! Please help me, what will I do? Could the LCD or the flex be the problem? The phone has ne working fine and suddenly without any reason the screen stopped responding!

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  • harsh1982 Jan 11, 2009

    i have the same problem i tried everything but still same problem is coming even i have given this to htc service center but after servicing after one day i am getting same problem even service center guys can not fixed this problem very bad mobile i will suggest ple do not buy htc product there servicing is really bad...thks

  • nayanayan Jan 16, 2009

    I had to keep calibrating my screen today and so it was getting very annoying. And then later on in the day, I realised that the phone screen had stopped working. So I did a hard reset. After this was complete, the phone reset itself and then the green windows mobile 6.1 screen came up. It then said on the screen, Welcome to WM6.1, please tap the screen to continue with the setup. The problem is that I can't get past this screen and into the phone. No buttons work to get past, and neither does the slider do anything. The thing is I have a fully NON WORKING phone now, cause hard reset has cleared everthing and on top, I can't actually get into the phone as the screen just won't let me. Tomorrow I'm going to ring HTC direct and see whats up, Anyone else come across this problem?

  • pavpav14 Feb 11, 2009

    my side buttons work but the main tytn 2 screen does not



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I have had the same problem but have finally got past the alignment screen by putting a new text document called welcome.not onto the memory card. At least the phone is working now, but the screen is not. HTC have sent me the phone back wanting £360 because they say it is water damaged even though it is less than 12 months old.

Posted on Mar 03, 2009

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Go to the start menu, scroll down to the settings button and click on it, then move over to the system menu and click on screen once u have done that click on align screen and follow the onscreen details.

Posted on Apr 23, 2009

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I got a quote off HTC for £323. They said that they would have to replace full lcd plastic refurblishment and also the mother board. They sent me a picture of inside of my phone saying its to water damage, and that the white marker paper inside had turned pink, showing that it was def due to water. however I've always kept utmost care with my phone ALWAYS!. IT WAS TOO EXPENSIVE so I asked for phone to be sent back. For that, they asked for £20 for wasting their time.

But listen to this, as the rest of the phone was working fine, I thought I'd just buy A NEW LCD WITH A DIGITIZER from for about £25. I opened up the whole phone, and then put the new screen in, and waa laa job done. EVERYTHINGS WORKING AGAIN!!!!

Go to and download the manual which tells you step by step how to open the phone. If your careful, then you'll have no problem.

Posted on Mar 03, 2009

  • nayanayan Mar 03, 2009

    Please could you let me know o post how you did if you do this. On ebay, you would type in HTC TYTN LCD and you should get the results. I had bought a whole new lcd with digitizer.


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Samw,please tell me where did you copied the file in Memory card,and what was the name of the text file and what was written in it and what was it name

Posted on Apr 18, 2012

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I have trouble with my phone. Firstly its touchscreen function suddenly gone while I'm cooking at a friends house about 2 weeks ago. So I have to use all the keys to use the phone.

Then yesterday I thought I can fix the touchscreen by resetting the phone. The problem is after resetting, the phone stuck on its Windows Mobile 6.1 start screen.

The command is, "Tap the screen to set up your Windows Mobile-based device.

The problem is I cannot tap the screen because its touchscreen fucntion had gone. So is there's any way I can skip all these screen-tapping pages and proceed to use my phone back as before?

Or could someone go one better by telling me how can I fix the phone's touchscreen problem too?

Posted on Jan 12, 2011

  • dhanrajword
    dhanrajword Apr 18, 2012

    I have searched in google but all i got was the screen replacement


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while pressing and holding both soft keys which are the two dashes just bellow the screen push the stylus into the reset hole pic above
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Often when I touch my screen it doesn't respond,why?

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Hi there,
Received the following reponse very promptly from HTC Support
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