Download the firmware for your Zen
(http://ru.europe.creative.com/support/downloads/).Then run it and
follow the steps.If ther is appers an error such us your dewice is not
connected (but you have connect it) then follow this steps.Insert your
zen Cd,then open Control Panel>Add hardware and then you will see
what to do:)When you have finished the software installation,run your
firmware upgrader again and like that..
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RESET: Go into the settings and scroll down to reset all, push center button, scroll to yes, push center this will restore factory settings..... Reset All NOTE: THIS IS AN ADVANCED OPERATION AND RESTORES ALL SETTINGS TO THE FACTORY DEFAULTS. NORMAL USERS ARE NOT RECOMMENDED TO PERFORM THIS OPERATION! If your device freezes up press the Menu button and hold for 15 seconds. This is like a power down of the device. Once you perform the reset, the adjustments you made during last operation will be gone. This is what it states in the manual for the 260 sansa Page 29 Recovery Mode also resets system settings when unplugged...
Recovery Mode: download the update software and install then lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Start the update software if it doesn't start automatic goto /start /all programs /Sandisk/sansa updater/ sansa updater and start it up manually... follow instructions on the updater and the sansa. http://www.youtube.com/watch?v=_95hLqZxCHc&feature=related here is a link to a kid showing you how to goto recovery mode. Update software from this link.. (http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe) and install the software before you recover
Hi you can try going to Creative's website and downloading there Creative MP3 Player Recovery Toolsoftware and what that does is update everything and most of the timeit will fix what the problem . I would try that first.
to reset this player -- take out the battery and put back again.
In the recovery mode do the following: format the HD, clean the firmware. If those two go smoothly, go to creative.com and download the firmware, connect player to PC(still in recovery mode) and run the downloaded firmware.
Have you tried to load the firmware? First you'll need to download the firmware to your PC from Creative's website: Click here. After you've downloaded it, connect your Zen via USB to your PC and open the firmware icon, then click "Upgrade."
For more detailed instructions on how to troubleshoot your Zen, click here
To reset the player hold in the power button for at least 20 seconds, when you
release the button the player should restart on it's own. If it doesn't then try again
holding the power button for a little longer.
If for some reason the player becomes unstable and resetting doesn?t resolve the
issue, then try the Sansa Connect Recovery Tool which will clean up your player
and restore it to factory settings.
You can download this tool & get instructions on it's use on the following link:
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you - Good Luck!