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I'm sorry to say, but it sounds like the MP3 files in question aren't supported by your phone, and not the Memory card. They may be corrupt files, or an unsupported version of the file.
Corrupt files can be checked by attempting to open them on another device or on your PC.
I wish it were easier to explain, but with MP3 files there are different Bit Rates - these are the speeds of how much music is there. The higher the bit rate the better the quality of the music. Some devices aren't compatible with really high bit rates. The lower the bit rate, the smaller the file size, but you lose quality with such files. If you can play these files on your PC, I would check to see what the bit rate is on them. You may be able to see this by right clicking on the file and see the properties. You may have to view this from within your audio player - Windows Media Player or iTunes. Compare this to a file that you know plays on your phone. See the difference? I believe this file will be at a lower bit rate. I'm not sure how you would convert them to a lower rate. But if you've "ripped" them from a CD, then re-rip them and select a lower rate.
Also some phones or Music players (MP3 players) can only play MP3 files. It may be possible the file is an WMA file instead. This is another format altogether, and your computer may be able to play it, but your device might not. There's a give and take with MP3 files as you can see.
It is hard to provide any useful suggestions without knowing the type of cell phone your son is using.
Normally he would put the memory card in the cell phone microSD slot (provided it can support 2gb card), plug the USB cable from computer to cell phone (if it supports this). Normally the phone will have also got some software apps CD which should be loaded to computer. This will provide the necessary functions to load music files to the phone.
Alternative to USB is bluetooth connection which both the computer and the cell phone will have to support. He can transfer music files that way.
I am not sure if he can copy the files directly from the computer to the memory card and play it on the cell phone as data formats are not standard. Also iTunes files need to converted to mp3 format. If these are protected iTunes files then it becomes a bit harder - best to burn a CD and then rip into mp3 format.
Once again these suggestions are useless if cell phone cannot play music (mp3 or WMA etc) files, does not have microSD slot, does not have USB or bluetooth support.
Moving music from your computer to your mp3 is a simple way. You do not require a program to move. All things you should do is to plug your mp3 player to your computer. Once your mp3 player is recognized or detected, you just copy your music from your computer and paste it in the folder of your mp3 player.
After you are done copying close all the open folders in your computer.
Note: Do not remove your mp3 player directly it will cause a file corrupted. You need to safety remove.