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I have an XP Pro Windows standup computer. My volume buttons work fine. But my "MUTE" button does not work on keyboard nor on my remote control. I have the MIcrosoft Wireless Comfort Keyboard 1.0a Model 1027 I'm 84, ill and in a retirement facility in Arcadia, CA. Is there a simple way for me to fix my problem? thank you so much. Mark T. Nevill mtnevill@msn.com

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I'm sorry, but not really. Either it is broken (which would have to be taken to someone to be repaired), or their is an error in the system (which would have to be taken to someone to be repaired).

Posted on Nov 08, 2008

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If you have a hardware mute button on the keyboard, try pressing that. They usually look like a speaker with either an x beside it or a speaker that has a circle with a slash beside it. It may even be colored red.
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If there is no mute button, click the speaker icon on the toolbar and see if the 'mute' box is checked. If it isn't, also use your mouse or touchpad to work the slider on the screen to try and turn up the volume.

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Kindly let us know more details like the operating system of the computer (Windows XP,Vista) and also the model number of the keyboard.

Generally, the Volume Off or Mute feature can be deactivated by pressing the same button, i.e; the Volume Off button.

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hmerchant110_31.png


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