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I bought a replacement battery for my Vivtar 8300s today at Batteries Plus. If there isn't one near you, go to their website: www.batteriesplus.com Cost was $17.95; they may have to order it from their supplier in New York, but the battery is in their product list. It's Empire model BLI-315.
I have the same camera, but not the error message. My lens occasionally will get "stuck" out. I have found that removing the battery for a few minutes then re-installing it will "reset" the camera and the lens will retract when the power button is pressed. This "fix" does not always work.
A call to Vivitar only results in the suggestion that you send it in for repair.