Question about Microsoft Xbox Console

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Original x box console has red ring

I am getting a red ring and it reads contact customer support. Is there any way to fix this myself? The error code reads the number 16

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  • dolli51 Nov 16, 2008

    I bought my x box used and yes it was modified unknowingly to me.Is it possible to repair error code 16?

  • jordan95 Jan 23, 2009

    i hook it up and it comes up custumer service and i want to know why its doing it and how o fix it

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You interrupted a dashboard update or you modified your console and didnt do the dashboard install correctly. error 16 means dashboard failure.

Posted on Nov 13, 2008

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I'm not sure the xbox live dashboard is still supported on the original xbox.

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Hi, I turned on my x box and got 3 red ring. the error code being 0102 i dont know what to do and black ops just came out :(


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I have a xbox 360 with red ring and have been told ups will pick up take to be fixed and returned free of charge due to it being a microsoft error please help me find this information


http://support.xbox.com/support/en/us/nxe/repairfaqs.aspx
Q: Who pays for shipping?

A: Microsoft pays for return shipping to the customer. Microsoft pays for inbound shipping except for Original Xbox console repairs.
Read up at the site listed above, lot of useful info for what you are asking.

Apr 06, 2010 | Microsoft Xbox 360 Console

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System error and flashes red when i start it up


Firstly check all cables are inserted correctly, the 360 will show a complete red ring if a cable is not connected securely. If all cables are secure, then it sounds like the onset of the red ring of death. easy enough to cure if you got the technical know how, if not give me an email and i'll try and help you out.

Mar 11, 2010 | Microsoft Xbox 360 Console

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System error wen i pluged my xbox in red light is showing on start button screen says system error contact xbox customer support


this is known as the red ring of death,no worries it can be fix .becouse xbox get hot it courses the cpu to lose contact on 1 of its corners.
this link is to my usendit account its the step by step to repairing the red light error.there are 2 ebooks inside .its will be there for 7 days or 100 downloads . https://www.yousendit.com/download/THE2b3BORkUrV3lGa1E9PQ.

Feb 26, 2010 | Microsoft Xbox Console

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2 and 3 red rings


The 2 red rings error is an overheat problem. Something you did when you attempted the previous repair has prevented the 360 from cooling properly. I suggest having a professional examine your machine.

Jan 21, 2010 | Microsoft Xbox 360™ Pro White Console

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1 flashing red ring


The lower-right quadrant of the Ring of Light flashes red on the front of your Xbox 3602.gif console. You also receive the following error message in multiple languages on your television screen or monitor:
System Error2.gif. Contact Xbox Customer Support. This message begins with an error code in the format "Exx," where xx is a two-digit number.

The following indicator will flash on and off repeated on the front panel of your Xbox 360 console:
Collapse this imageExpand this image 1rol.gif
If one red light is flashing and you receive a different error message2.gif or error code than those that were described previously or you don’t receive an error message or code, your console may be experiencing a different issue. In this case, see "References/links."

This problem occurs when your Xbox 360 console experiences a hardware failure.

  1. Turn off your console, disconnect and reconnect all cables, and then turn on your console.
  2. If an Xbox Hard Drive2.gif is attached to your console, turn off your console, and then remove the Xbox Hard Drive. Turn on your console, and test for the error. If the error does not reoccur, turn off your console and reattach the Xbox Hard Drive. Run alternate additional tests by having the Xbox Hard Drive connected and disconnected to see whether the error occurs only when the Xbox Hard Drive is connected. For more information if the on-screen alphanumeric error is E67, click the following article number to view the article in the Microsoft Knowledge Base: 917874 (http://support.microsoft.com/kb/917874/ ) One of the lights on the Ring of Light on the front of your Xbox 360 console flashes red and you receive one of the following error codes and message: "E67, or E68, or E69. System Error. Contact Xbox Customer Support"
  3. If an Xbox Memory Unit (MU) is plugged in to your console, turn off your console, and then remove the Memory Unit. Turn on your console again, and test for the error. If the error does not reoccur, turn off your console and reinsert the MU. Run alternate tests by having the MU connected and disconnected to see whether the error occurs only when the MU is connected.
  4. If this problem continues to occur, contact Xbox Customer Service. Note If the agent cannot help you resolve this problem, you must return your console to Microsoft for repair.
Additional support loadTOCNode(2, 'moreinformation'); If the steps in the previous section did not resolve your issue, your console may have to be repaired. For more information about how to start the online repair process, please visit one of the following Web sites:
U.S. customers - Online console repair
http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair

Nov 11, 2009 | Microsoft Xbox 360 Console

1 Answer

1 RING


The lower-right quadrant of the Ring of Light flashes red on the front of your Xbox 3602.gif console. You also receive the following error message in multiple languages on your television screen or monitor:
System Error2.gif. Contact Xbox Customer Support. This message begins with an error code in the format "Exx," where xx is a two-digit number.

The following indicator will flash on and off repeated on the front panel of your Xbox 360 console:
Collapse this imageExpand this image 1rol.gif
If one red light is flashing and you receive a different error message2.gif or error code than those that were described previously or you don’t receive an error message or code, your console may be experiencing a different issue. In this case, see "References/links."

This problem occurs when your Xbox 360 console experiences a hardware failure.

  1. Turn off your console, disconnect and reconnect all cables, and then turn on your console.
  2. If an Xbox Hard Drive2.gif is attached to your console, turn off your console, and then remove the Xbox Hard Drive. Turn on your console, and test for the error. If the error does not reoccur, turn off your console and reattach the Xbox Hard Drive. Run alternate additional tests by having the Xbox Hard Drive connected and disconnected to see whether the error occurs only when the Xbox Hard Drive is connected. For more information if the on-screen alphanumeric error is E67, click the following article number to view the article in the Microsoft Knowledge Base: 917874 (http://support.microsoft.com/kb/917874/ ) One of the lights on the Ring of Light on the front of your Xbox 360 console flashes red and you receive one of the following error codes and message: "E67, or E68, or E69. System Error. Contact Xbox Customer Support"
  3. If an Xbox Memory Unit (MU) is plugged in to your console, turn off your console, and then remove the Memory Unit. Turn on your console again, and test for the error. If the error does not reoccur, turn off your console and reinsert the MU. Run alternate tests by having the MU connected and disconnected to see whether the error occurs only when the MU is connected.
  4. If this problem continues to occur, contact Xbox Customer Service. Note If the agent cannot help you resolve this problem, you must return your console to Microsoft for repair.
Additional support loadTOCNode(2, 'moreinformation'); If the steps in the previous section did not resolve your issue, your console may have to be repaired. For more information about how to start the online repair process, please visit one of the following Web sites:
U.S. customers - Online console repair
http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair

Outside the United States - Online console repair
http://www.xbox.com/support/

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1 Answer

My xbox 360 has error 74


The E74 malfunction is a problem believed to be associated with the system's video output cables and/or hardware scaler chip. The problem involves unusual screen patterns, the appearance of an on-screen error message, and finally a flashing red light in the lower right quadrant of the power ring. When a system suffers from the failure the on-screen message reads "E74 System Error. Contact Xbox Customer Support."

You could send it in to Microsoft of you can follow the steps as outlined in this You Tube video.

Mar 21, 2009 | Microsoft Xbox 360 Console

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System error it says. a red line appears at bottom left of the console green light. A messege appears with black backround telling me to contact customer support what do i do to fix it?


This problem is typically caused by a hardware failure. Turn off your Xbox 360 console, disconnect and then reconnect all cables. Turn your Xbox 360 console on again. If an Xbox hard disk is attached to your Xbox 360 console, turn off your Xbox 360 console, and then remove the hard disk. Turn on your Xbox 360 console, and then test for the error message. If you don't see the error message, turn off your Xbox 360 console, and then reattach the hard disk. Alternate testing with the hard disk attached and removed to see whether the error message occurs only when the hard disk is attached. If an Xbox Memory Unit (MU) is plugged in to your Xbox 360 console, turn off your Xbox 360 console, and then remove the memory unit. Turn on your Xbox 360 console, and then test for the error message. If you don't see the error message, turn off your Xbox 360 console, and then reinsert the memory unit. Alternate testing with the memory unit inserted and removed to see whether the error message occurs only when the memory unit is inserted. If you continue to experience this problem, contact Xbox Customer Support. For more information about how to contact Xbox Customer Support, please visit the Xbox Support (http://www.xbox.com/support/) Web site.

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