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I can not log in. I am told that either address or password is wrong. I changed password last night and as requested, got an e-mail to my address - pat1254@bresnan.net giving me my new password. Using that, I still can't log in and keep getting the same prompt.

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  • mizpat Nov 08, 2008

    We were able to contact Bresnan and get phone help. The tech was able to solve the problem which turned out to be rather complex. I didn't complete the transaction with you as my husband contacted Bresnan. Thank you for your e-mail and if I have other problems that you might be able to help with, I'll contact you.

  • mizpat Nov 08, 2008

    We were able to contact Bresnan and get phone help. The tech was able to solve the problem which turned out to be rather complex. I didn't complete the transaction with you as my husband contacted Bresnan. Thank you for your e-mail and if I have other problems that you might be able to help with, I'll contact you.

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There could be a bug with the software. Make sure you don't have a virus. If you don't, just wait a few days and try again.

Posted on Nov 08, 2008

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I entered the correct email address and password and they are saying it is wrong


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