Question about Cooktops

2 Answers

GE gas cooktop

My 36" bisque colored cooktop (model #JGP636CEV1CC) has been replaced four times due to discoloration (it's not quite 8 years old). The gasket beneath the cooktop and my granite countertop continually bleeds through the top, leaving a light brown colored mark around the entire parameter of the cooktop. Although my warranty has expired, GE has informed me that the model has been discontinued and they would send me a new glass top for $141 dollars. I would be required to pay for installation. While I appreciate that GE can provide me with a new glasstop, I am concerned that since it has already been replaced four times, the same problem would reoccur. I questioned GE as to whether or not that particular model had been recalled due to this problem because I find it hard to believe that I'm the only customer who had this problem and they couldn't provide me with an answer. Any advice you could provide me re this problem would be sincerely appreciated. Thank you.

Posted by on

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 1,543 Answers

Wow, never heard of that,.... bleeding through glass? I checked the GE service web site and there are no Service Bulletins relating to anything like this. I guess if it were mine and I had that history with it, I'd try the new top, but removing the gasket and first putting a layer of foil duct tape on the underside of the new glass top, then use some new foam gasket material under the cooktop. Good luck. Please don't bother to rate this solution, as anything but a fixya will lower my rating. Thanks.

Posted on Nov 08, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

The gasket is obviously breaking down so don't use it. Use RTV sealant instead. If the glass top color is too light for the black RTV try clear hi-temp silicon sealant. Best!

Posted on Mar 23, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Do you know the BTUs for the five burners on this cooktop?


WEIGHTS & DIMENSIONS Approximate Shipping Weight 38 lb Cabinet Width 36 in Cutout Dimensions (Width x Depth) (In.) 33-7/8 x 19-1/16 Net Weight 33 lb Overall Depth 21 in Overall Height 3 1/16 in Overall Width 36 in Space Required Below Cooktop 0 7/16 in
  • POWER / RATINGS POWER / RATINGS Burner BTU Ratings (000's/BTU) - LP Gas (1) 9.4; (2) 7.0; (2) 4.0 Burner BTU Ratings (000's/BTU) - Natural Gas (1) 12.0; (2) 9.5; (2) 5.0 Volts/Hertz/Amps 120V; 60Hz; 5A
  • ACCESSORIES ACCESSORIES LP Conversion Kit Included
  • WARRANTY WARRANTY Parts Warranty Limited 1-year entire appliance Labor Warranty Limited 1-year entire appliance
  • GE 36 Built In Gas Cooktop JGP636WEDWW GE Appliances

    Oct 27, 2015 | GE Profile JGP636 Gas Cooktop

    1 Answer

    1960 ge cooktop element replacement


    Your are not quite specific about what kind of a cooktoop ypu want to replace:


    DIY How To Replace Gas Cooktop

    Whirlpool Cooktop Broken Glass Replacement Model RCC3024

    ge electric glass cooktop board glass replacement

    Cooktop Main Top Replacement GE Electric Cooktop Repair Part WB62X10047


    You can search for more using these terms with COOGLE

    Youtube Replace GE cooktop



    Sep 24, 2015 | GE Cooktops

    1 Answer

    Glass top is scratched and discolored...can you replace just the glass top? Susan


    GLASS MAINTOP ASSY
    Part Number PS253905
    price around $812.92

    Replaced main glass cooking surface on cooktop

    First, shut of the breaker to the cooktop.
    Then removed two screws to release brackets holding cooktop down. Then lifted the cooktop out of the recess in the counter top and removed the screws around the outside of the glass top. Removed the old, cracked top, by unplugging from the motherboard.
    Turned the new cooktop upside down on table and placed weather stripping around the entire underside outside edge (to keep spills from going under the cooktop and cushion the cooktop from the counter top.
    Then plugged the new cooktop into the motherboard, replaced screws around outside edge, lowered the cooktop into the recess in the counter, and reinserted the two screws into the hold-down brackets.
    Turned the breaker back on.
    Note: Just need Screw drivers and 40 minutes of your time.

    Feb 03, 2011 | GE 36 in. Profile JP968 Electric Cooktop

    1 Answer

    Electronic ignition clicking on cooktop


    one of the burner switches has shorted, and needs replacement. Turn the power off to cooktop, and check with VOM if there is any continuity on any of the switches when the y are in the "off" position. Replace the one which has continuity. Some GE cooktops have an assembly of all four switches and harness. Check by model number with any parts distributor.

    Mar 03, 2010 | Cooktops

    1 Answer

    Have a four burner gas GE Profile cooktop. How do


    The igniter module is working fine. One of the switches (which are on each valve shaft) is stuck or shorted out. Pull a wire off each one at a time to determine which one is bad. Careful! 120 volts to each wire. Also, this can happen after you spill water into the valve area, if that sounds right, let it dry out.

    Jan 29, 2010 | GE 30 in. JGP328 Gas Cooktop

    1 Answer

    Burner flame on GE 5 BURNER cooktop (JGP637) is orange


    You have trash, corrosion or a mis-aligned part.
    Check and repair these and you will be fine.

    Feb 20, 2009 | GE 36 in. JGP628 Gas Cooktop

    1 Answer

    GE Profile Gas Cooktop, Model JGP975SEKSS


    Buy the Burners for my 36" GE Gas cooktop.

    Jul 09, 2008 | Cooktops

    1 Answer

    Old kenmore gas cooktop with griddle


    If the knobs will not push down and turn, this indicates the gas valve stem has become contaminated with cooking debris. The only solution to this, would be to replace the gas valves. With the cooktop more than 10ys old, parts may be difficult to find. If you can find parts, they will probably be prohibitively expensive.

    Jun 28, 2008 | Kenmore 36 in. 33212 / 33214 / 33219 Gas...

    1 Answer

    Ticking sound from GE cooktop igniter


    Under each gas control is a switch that will turn on the spark module when rotated to the light position. One or more of these switches has failed. Some models these switches are individually replaceable, others the switch is an assembly of all four.

    May 25, 2008 | GE 36 in. JGP628 Gas Cooktop

    Not finding what you are looking for?
    Cooktops Logo

    Related Topics:

    239 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Cooktops Experts

    Dan Webster
    Dan Webster

    Level 3 Expert

    8147 Answers

    meztang
    meztang

    Level 2 Expert

    112 Answers

    Richard Roth
    Richard Roth

    Level 3 Expert

    9472 Answers

    Are you a Cooktop Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...