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My CD/DVD drive won't read CD's or DVD's that I put in. The drive is detected on My Computer.

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  • luke_del_v Nov 08, 2008

    thanks for your reply. i've gone on device manager, tried to update the drivers but it says that the most up to date drivers are already installed, it also says that the device is working properly. the device is a "matshita dvd-ram uj850s ata device"..i googled this in hope of any forums that could help or any drivers that i could download. it was the original CD drive that came with the Philips X59, i'm not confident of installing my own drives, one forum suggested there may be a problem with the registry? which i'm not very knowledgable on.

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It can still be a bad drive even if it is detected. Try installing another one.

Posted on Nov 08, 2008

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Usb or cd/dvd does not read but detected


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer


Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope it helps

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1 Answer

I don't know how to download cd's and dvd's on dell EL-1210-09


What do you mean download cd's and dvd's? You don't download them, you simply put them in the drive and play them. If you purchased a music cd or a movie dvd that you want to play or watch, then just put it in the drive. The system will recognize it and automatically open Windows Media Player for you to play it or you can open it yourself if autoplay is not active.

Exactly what is it that you are trying to do?

If you are talking about putting a blank cd or dvd into the drive to copy music or a movie to it, that's another story and will take a while to explain. You will basically need to make sure your CD/DvD drive can burn CD's or Dvd's. Then you will need some type of burning software (later versions of Window Media Player will burn).

Click Start/My Computer and look at your devices. if your DvD/CD Drive is listed look for RW which means rewritable (it can burn or copy). If it say DVDrw it can read and write dvd's. If it says CDrw it can read and write cd's. You can also look on the drive door on the computer where you would place the cd or dvd. If it says Rewritable CDrw (it can write cd's) or DvDrw (it can write dvd's). If it says ROM (read only media), that means it can Read Only and not write.

If the drive is rewritable then the software such as Media Player will allow you to go find what you want to put on the cd or dvd. You have two ways of putting things in the software to burn or write. You can copy and paste, or you can drag and drop.

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I have a Systemax Venture Microsoft Windows XP Pro Version 2002 Service Pack 3. The system will not longer play dvd's or cd's and cannot burn cd's as well. I'm not sure if something has...


Well the fact that when you put in a cd it does not see it indicates that either the CD Drive is not being detected or the drive has gone faulty and needs replacing.
First Look in the bios of the computer to see if it is seen the drives section. If it is there then look in windows under control panel , system, device manager. Now look under DVD/CD Roms drives (this may differ slightly in XP) to see if in there with no error against it. If not and not in the bios either then the drive has failed. If however it shows in DVD/CD Roms with no error then try a different make of cd/DVD. If this works then the Bios of the drive will need updating. This info is on the manufacturers website. Good luck.

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Make sure the software for this DVD drive is installed into the PC and then your drive is connected to be detected and installed, This will also remove off all previous drives that might cause errors.

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My computer is slow and the is not reading or burning CD/DVD


Slow computer problem would be different then that non reading disks. Slow computer could happen in many cases, a virus is taking up all the memory, or defragmented hard disk, programs that required more memory and cpu speed. CD, DVD could fail to read due to loose cable, BIOS setup or damaged drive.

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3 Answers

When I put a CD in the DVD drive, it does not read.


1. If the CD/DVD drive tray not open.

Open "My computer" windowsand select the CD drive . "Right click" onthe CD drive.You will get apop up windows with the "Eject" option.

If it open that's means the power supply is ok

2. If the DVD drive is not showing on my computer windows or the DVD is not detect the CD/DVD disk

Tofix the problem we need to delete the UpperFilters andLowerFiltersregistry key for more details about the troubleshootingstep please follow the below link.
No longer access the CD drive or the DVD drive
3. After follow the above steps if you still face the same problem then need to contact the local hardware vendor.

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2 Answers

Dell XPS 200 CD/DVD reading problem?


the reade part of ur CD/DVD drive is damaged while the Burner is still ok .

1/use the cleaner disc.

2/replace the part.

3/replace the drive as a last solution.

plz do rate this post.

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1 Answer

My computer will not read any of my disk or install


when you say disk did you mean hard disk? if you do... did you recenlty install a new hard disks?... if you did... did you check the jumper-master-slave configuration when installing the new hard disk?
only one hard disk can be configured as master in each ide channel. set up to master (not single) the one on the end of the ide cable and set up to slave the one attached to the midlle of the ide cable.
check that both hard drives are properly attached to the cable and that the power cable is properly seated.

when you say disk did you mean cd rom disks or dvd disks?
does it work in other computers? if it doesnt.. you cd/dvd disks may be the problem
are you trying to read a dvd disk on a cd rom only drive... you can't read a dvd in a cd rom drive.
if you cd/dvd rom drive should read the disk you're putting in, check in device manager if your system detects the cd/dvd rom drive. if it doesn't: check the physical connections (reseat ide cable, check jumper configuration for slave and master on your cd/dvd rom drive and check that the power cable is properly seated), check also in device manager the properties of the cd/dvd rom drive and check if it says on device status if the device is working correctly. if it doesn't post the error code that it may give you or google a solution with error code.

suggestion.. be more specific when posting your questions.. that way it will be easier for a solution to be provided as your issue could be interpreted in different ways


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Are you saying that it does not autorun the CD's and DVD's

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